Staff is very unprofessional. Refuse to give me owner's information when asked to speak to…read moreregarding an issue. Failed to call me about an incident that happened while my dog was under their care.

Horrible service!!! Apparently this place feels they could…read moredo as they please when the pet owners are not around! Ask as many questions before you leave a member of the family there.

Years of experience behind her 30+ she gives fuller service to small dog breeds excellent groomer!read more

While the customer service here is excellent and I have had many wonderful experience having my…read morethree dogs groomed here. This last time left me speechless and not in a good way. I always get my three dogs bathed and add a haircut for my husky. It's hot in Laredo and she is 11 years old so I am looking to make sure she is comfortable. Now if you have any experience with a Husky and their double coat you know you can go short but not too short and you should never go so close that you can see their skin. To my horrible surprise I picked up Maya and her hair was so short you could see her skin. Not to mention she had places where the clippers actually caused damage. You can see pink irritated skin . Also they cut her on her neck. I am absolutely horrified. My sweet girl who loves getting groomed was not herself. I could tell the whole experience had been extremely traumatic. So not only am I looking at potential skin problems, having to buy her a sweater I also worry about her being traumatized!!! So my warning to all Husky parents do not being your fur baby here for a haircut

Kept our 12 year old lab here for 18 days during the Christmas Holiday. Very clean place with great…read morepersonnel. Would definately return.

First time taking my senior dog to petco for a grooming appointment and it was the best and best…read morepriced groom she's ever had. I will for sure to back as the staff was super friendly.

These ridiculous people wouldn't groom my poodle because she is eleven years old! Jeez, Louise,…read moregive me a break!

I am incredibly disappointed with the service here. I was called into the grooming area to assist…read morewith my own dog, which is completely unacceptable for a paid professional service. The groomer then insulted my dog's behavior and refused to finish the session.My dog left with an incomplete haircut, yet I was still charged the full amount of over $70. A professional groomer should have the skills to handle pets properly. I will not be returning and cannot recommend this business to anyone.

Was awful never again groomer was rude my doggie was long in some spots short in others was also…read morevery rude when I asked him to straighten it out and he told me no.

Okay so I recently stopped by to look at tank for my turtle and while I was looking around I went…read moreto go see the turtles because I wanted to purchase one but then I noticed the turtle have been hurt I noticed they had bite marks on top of their necks and petco decided to put all male turtles together some turtle don't like to share and that angers me that petco can be so irresponsible with their animals safety hopefully you'll look into this and take better care for your turtles

Tati did a great job on my nervous little 7 year old poodle. Could not recommend her more.read more