While the customer service here is excellent and I have had many wonderful experience having my…read morethree dogs groomed here. This last time left me speechless and not in a good way. I always get my three dogs bathed and add a haircut for my husky. It's hot in Laredo and she is 11 years old so I am looking to make sure she is comfortable. Now if you have any experience with a Husky and their double coat you know you can go short but not too short and you should never go so close that you can see their skin. To my horrible surprise I picked up Maya and her hair was so short you could see her skin. Not to mention she had places where the clippers actually caused damage. You can see pink irritated skin . Also they cut her on her neck. I am absolutely horrified. My sweet girl who loves getting groomed was not herself. I could tell the whole experience had been extremely traumatic. So not only am I looking at potential skin problems, having to buy her a sweater I also worry about her being traumatized!!! So my warning to all Husky parents do not being your fur baby here for a haircut

Kept our 12 year old lab here for 18 days during the Christmas Holiday. Very clean place with great…read morepersonnel. Would definately return.

Worst service ever! Long wait times! They take there sweet time to check you out as well! Spent 2…read morehours for a vaccine! And had an appointment

If you need emergency care for your pet, please skip Critter Care and instead, go to the following…read more24/7 pet hospital in Nuevo Laredo that just saved my cat's life: Centro Médico Veterinario De Alta Especialidad located at Madero 2002 Esq. Degollado (956) 649-2876. This pet hospital in Nuevo Laredo is EXCELLENT and just gave my cat and I the best care I've ever witnessed from any veterinarian clinic. Prior to going to Nuevo Laredo, I stopped by Critter Care with my cat dying in my arms. It was 7:08 pm, and the clinic stated it closed at 8 pm. I described my cat's symptoms to the front desk, and the state of emergency was clearly established. The nurse there then responded by condescendingly remarking on how we walked in 8 minutes past the time they stop taking patients. I said nothing. Then she said, "it sounds like this is an emergency. However, the starting cost is $360 just to see the cat. Are you sure you want/can pay that?". As I sat down to fill out the patient Intake form, the lack of compassion for animals from this establishment dawned on me. I got up and left with my cat. Please make sure that whoever you're trusting with your pet is a person or place that loves animals! I would give zero stars if Yelp allowed me to do so.

First time taking my senior dog to petco for a grooming appointment and it was the best and best…read morepriced groom she's ever had. I will for sure to back as the staff was super friendly.

These ridiculous people wouldn't groom my poodle because she is eleven years old! Jeez, Louise,…read moregive me a break!

Years of experience behind her 30+ she gives fuller service to small dog breeds excellent groomer!read more