Quality care, fast intake, very friendly staff quick on the diagnosis and willing to work with you…read moreevery step of the way

Matthew dower PA is AMAZING. We have never had such a good experience with urgent cares until now!…read moreWe will be returning. He really cares about his patients. Front desk is lovely and very helpful. Clean office aswell!!

The staff here is always pleasant and accommodating. Regardless if it's me, or my kids being seen…read morethey have empathy and care about what's going on. There are times I walk in and am seen immediately, and there are times you walk in and may have to wait. It's the luck of the draw and just depends on what's going on, and I can understand that. They do have the availability for you to schedule your appointment online and complete your registration online as well... that helps with the process. I recommend here versus any ER if possible, obviously there are times when the ER is more appropriate than an Urgent Care.

I have been here several times with no problems but on 7/10/25 @8am the younger black woman at the…read morefront desk was rude and disrespectful from the moment she opened her window 2 inches and mumbled....would not be polite or answer a simple question then threatened to remove me from the board and send me somewhere else when i asked to see her charge nurse.....bad attitude.....then thinks telling me there are cameras makes a difference.....Im glad because they need to see how she is treating patients. The other lady was polite, courteous and easy to deal with...fir that matter so was everyone else.. This girl was rude to the 2 other women that came in just after me as well. Just poor all the way around for that girl

Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

The most amazing service ever for a express care The NP that…read morewas there the most kindest, professional and through I have met since moving down here, thank you

Good location Fits the purpose…read moreEasy in and out while you wait for a primary care doctors or you can just got here

After leaving the Urgent Care in downtown Savannah, I went straight to the one located on Derenne…read moreAve. Boy, what a massive difference in professionalism. When I walked in, I had to wait about 15-minutes to let the people who had already been seen checkout and then allow the ones before me to go to the counter. When I went to the counter, the girl whispered if I was there for a Covid test, being mindful that I might not want people around me knowing my business -- pure class on her part. Once I confirmed, she had Sarah Holton assist me. Sarah was very kind, understanding, professional, and straightforward. She gave me options with pricing as they don't take insurance and made sure I was OK with everything before moving forward. You could tell she genuinely cares about her patients, and although she deals with many sick people a day hasn't lost her compassion. Once the Doctor arrived, whose name escaped me, but she was a lovely sweet petite red-headed woman, who was as equally kind, gentle, and compassionate as Sarah, she was able to put me on a Covid recovery plan. Urgent Care, unlike many other clinics, is in the healing business and prescribes what is needed for you to heal, not what is recommended by big Pharma to make a profit. I am so grateful I found them. They are worth every penny you spend out of pocket. They gave me the paperwork to get reimbursement from my insurance company, so that's a bonus. Also, when I told Sarah about the experience I had at the historic Savannah location, she apologized on behalf of the company and reported the incident to her management. She goes over and beyond for her patients. I highly recommend this Urgent Care location!

They don't take insurance so it's $99 for the visit which isn't bad if you don't have insurance I…read moreguess. The exam rooms are not clean. The floors are dirty and the bin for what looks like IV fluid bags and other things similar doesn't have a lid. Also trash on the floor and the regular trash can has no lid. The Nurse Practitioner is nice but didn't really seem to know how to diagnose me. She asked me if I wanted various shots and tests but I really am not sure because well, I'm not a medical professional. Every shot and test costs extra but it turned out to be more expensive than other urgent cares I've been to. I wouldn't come back...

The nurses and doctors are fantastic especially Dr montinegro, Nurse Lora r and Dr boutin.ive spent…read morea lot of time unfortunately in that hospital and they are very good.lora r and Dr boutin and Dr montinegro are caring and actually listen to you and try their hardest to help you.

STAY AWAY. This facility is now a teaching hospital -- but I have no idea what they're teaching…read more Certainly not how to treat seniors with respect, listen to symptoms, or provide basic bedside manner. Instead, it felt like they were teaching staff how to dismiss patients, rush through charts, and act annoyed that people even showed up. I never saw an actual physician. I was seen by an arrogant PA who didn't introduce himself, didn't attempt any bedside manner, and stood with his arms locked and hands tucked by his elbows like he was presiding over a kingdom. He looked down on my husband and me the entire time. I arrived with a blood sugar of 436 -- and I am not diabetic. I'm on high‑dose prednisone for a possible autoimmune disease that is still being worked up. Less than two weeks ago, another ER performed a CT scan. Yet this place insisted on doing another one. I regret not refusing. The "care team" bulletin board in the room was dated September 22, even though my visit was September 25. No one introduced themselves except the discharge nurse -- the only person who actually sat down, explained what was likely happening from the prednisone, and even spoke with my rheumatologist while I was on the phone with him. She was the only competent, compassionate person I encountered. I had stomach pain and nausea, and the PA wanted to do a CT scan with contrast, even though I am highly allergic. His solution? Pump me with more steroids to counteract the dye. I told him absolutely not. He climbed onto his high horse and said, "Well, without the dye we can miss things." I told him I'd take my chances. The monitor in the room wasn't working. A nurse or aide came in to fix it and nearly snapped the entire bracket off the wall. I told him I didn't feel right -- that I felt short of breath and like I was suffocating. I suddenly couldn't speak clearly and told him, "I can't think. Something isn't right." He kept fidgeting with the monitor, said he'd get a nurse, and walked out. No one ever came. The call button was unreachable -- hung on the wall from when they took me for the first CT scan. I sat in the dark as the sun went down. I have partial eyesight loss from a previous stroke, and I was literally sitting alone in a dark room. Someone finally walked in to see another patient and asked if they could turn on a light. I felt like I was in American Horror Story. I am not done addressing this unacceptable behavior. I worked in hospitals -- this was criminal. Their big expansions are nothing but corporate greed. There is zero quality healthcare here. Who is getting rich while patients suffer? Avoid any Novant facility. There is more to this story, but it's too aggravating to continue right now. If you want, I can also rewrite this into:

I showed up this morning right when they opened with an intense pain in my ear & the physician was…read morethere already and very kind. She (Niki) seemed concerned and was nice the whole time. She was patient when I had to wait for a picture text of my insurance card from my husband because I was in pain and forgot it when I left the house that morning. She explained everything and seemed very helpful! Then I get the antibiotics filled by their pharmacy and the lady in the pharmacy was also nice! She was very quick and optimistic! She gave me the tip to get the CVS card for general shopping to save money and filling my prescription literally took two minutes tops! I will definitely be back the next time I have an ailment or sickness! Great place!

CVS minute clinic was great and saw my little one when no one else would. Setting the appointment…read morewas quick and easy. The wait time after check in was minimal and they were very professional and kind. They confirmed that he had an ear infection, gave us a prescription, a school excuse, and we were on our way. I highly recommend them and will go back again if we need them. Thank you for taking such good care of my little one!

Such a friendly place, staff is always quick and knowledgeable. Everyone has a great bed my side…read moremanner, I feel comfortable and secure knowing I will be well taken care of, respectively and graciously. Thank You so much Rhonda Terrell

From the moment I entered the building the young ladies at the front desk, to the admissions nurse…read morewere just awesome. Becca, Molly and Dr. Reeves were on top of the situation. Professional, caring and compassionate. Molly made me laugh so hard it hurt. Thank you all so much. Blessings.