Quality care, fast intake, very friendly staff quick on the diagnosis and willing to work with you…read moreevery step of the way

Matthew dower PA is AMAZING. We have never had such a good experience with urgent cares until now!…read moreWe will be returning. He really cares about his patients. Front desk is lovely and very helpful. Clean office aswell!!

The staff here is always pleasant and accommodating. Regardless if it's me, or my kids being seen…read morethey have empathy and care about what's going on. There are times I walk in and am seen immediately, and there are times you walk in and may have to wait. It's the luck of the draw and just depends on what's going on, and I can understand that. They do have the availability for you to schedule your appointment online and complete your registration online as well... that helps with the process. I recommend here versus any ER if possible, obviously there are times when the ER is more appropriate than an Urgent Care.

I have been here several times with no problems but on 7/10/25 @8am the younger black woman at the…read morefront desk was rude and disrespectful from the moment she opened her window 2 inches and mumbled....would not be polite or answer a simple question then threatened to remove me from the board and send me somewhere else when i asked to see her charge nurse.....bad attitude.....then thinks telling me there are cameras makes a difference.....Im glad because they need to see how she is treating patients. The other lady was polite, courteous and easy to deal with...fir that matter so was everyone else.. This girl was rude to the 2 other women that came in just after me as well. Just poor all the way around for that girl

Dealt with a horrible headache that wouldn't go away with medicine. Was able to go online and…read moreschedule an appointment immediately. The location was easy to find and very clean. The staff were so efficient and kind. They were interactive with my infant to make sure she was entertained while they checked me out. They took my concerns seriously and gave me options to consider rather than telling me "tough luck" like other pWas able to get to treated and feeling better within 2 hours of leaving. Huge thanks! Highly recommend.

This is one of the best, if not the best, doctor's office I've been to. Every provider I've seen…read morehas been empathetic and has taken my concerns seriously. Rose and Matthew are my favorite providers here, they are both so kind and have fantastic bedside manner. Plus, they take my insurance which is SUPER hard to find.

The most amazing service ever for a express care The NP that…read morewas there the most kindest, professional and through I have met since moving down here, thank you

Good location Fits the purpose…read moreEasy in and out while you wait for a primary care doctors or you can just got here

After leaving the Urgent Care in downtown Savannah, I went straight to the one located on Derenne…read moreAve. Boy, what a massive difference in professionalism. When I walked in, I had to wait about 15-minutes to let the people who had already been seen checkout and then allow the ones before me to go to the counter. When I went to the counter, the girl whispered if I was there for a Covid test, being mindful that I might not want people around me knowing my business -- pure class on her part. Once I confirmed, she had Sarah Holton assist me. Sarah was very kind, understanding, professional, and straightforward. She gave me options with pricing as they don't take insurance and made sure I was OK with everything before moving forward. You could tell she genuinely cares about her patients, and although she deals with many sick people a day hasn't lost her compassion. Once the Doctor arrived, whose name escaped me, but she was a lovely sweet petite red-headed woman, who was as equally kind, gentle, and compassionate as Sarah, she was able to put me on a Covid recovery plan. Urgent Care, unlike many other clinics, is in the healing business and prescribes what is needed for you to heal, not what is recommended by big Pharma to make a profit. I am so grateful I found them. They are worth every penny you spend out of pocket. They gave me the paperwork to get reimbursement from my insurance company, so that's a bonus. Also, when I told Sarah about the experience I had at the historic Savannah location, she apologized on behalf of the company and reported the incident to her management. She goes over and beyond for her patients. I highly recommend this Urgent Care location!

They don't take insurance so it's $99 for the visit which isn't bad if you don't have insurance I…read moreguess. The exam rooms are not clean. The floors are dirty and the bin for what looks like IV fluid bags and other things similar doesn't have a lid. Also trash on the floor and the regular trash can has no lid. The Nurse Practitioner is nice but didn't really seem to know how to diagnose me. She asked me if I wanted various shots and tests but I really am not sure because well, I'm not a medical professional. Every shot and test costs extra but it turned out to be more expensive than other urgent cares I've been to. I wouldn't come back...

We went to the ER around midnight. The doctor and the nurse were excellent. However, the room was…read morefilthy. The floor hasn't been swept or mopped . Novant should pay attention to this to ward off of infections. The bathroom was filthy as well.

Great staff, all friendly and helpful. Staff made procedure stress free. Couldn't believe how clean…read moreeverything was

I showed up this morning right when they opened with an intense pain in my ear & the physician was…read morethere already and very kind. She (Niki) seemed concerned and was nice the whole time. She was patient when I had to wait for a picture text of my insurance card from my husband because I was in pain and forgot it when I left the house that morning. She explained everything and seemed very helpful! Then I get the antibiotics filled by their pharmacy and the lady in the pharmacy was also nice! She was very quick and optimistic! She gave me the tip to get the CVS card for general shopping to save money and filling my prescription literally took two minutes tops! I will definitely be back the next time I have an ailment or sickness! Great place!

CVS minute clinic was great and saw my little one when no one else would. Setting the appointment…read morewas quick and easy. The wait time after check in was minimal and they were very professional and kind. They confirmed that he had an ear infection, gave us a prescription, a school excuse, and we were on our way. I highly recommend them and will go back again if we need them. Thank you for taking such good care of my little one!

Such a friendly place, staff is always quick and knowledgeable. Everyone has a great bed my side…read moremanner, I feel comfortable and secure knowing I will be well taken care of, respectively and graciously. Thank You so much Rhonda Terrell

From the moment I entered the building the young ladies at the front desk, to the admissions nurse…read morewere just awesome. Becca, Molly and Dr. Reeves were on top of the situation. Professional, caring and compassionate. Molly made me laugh so hard it hurt. Thank you all so much. Blessings.