I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke

My wife and I enjoyed a wonderful night at the Eco Spa. The service was friendly and…read moreprofessionals, the lodging beautiful and super clean. Dinner was exceptional, and the spa's a delight. Beautiful setting We can not recommend more enthusiastically. If you want to relax in the middle of nowhere this is the place! Give Phillip and his great staff our best!

The place has breath taking scenery. Everything (except the solar panel) are from Canada and all…read morebuildings and spas are environmental conscientious. Locally fresh produces. Warm and courteous staffs. The Owner Phillipe is hilarious and multi-talented. It's a MUST SEE & LIVE!

Worth the drive!!!! This cozy little spa gave me the best facial and pedicure I have ever had. I…read morediscovered this spot by asking around the Perth area about spa recommendations and everyone mentioned Southfork. Although this place is out in the country people will seek out perfection.

As part of our stay last August we ventured to their on site spa Koena…read more Okay so a bonus...because we were staying at the Chateau Cartier hotel ...we only had to pay once to get into the spa!!! We were given wrist bands that allowed us to have in and out privileges for our two night stay Totally amazing!!! We went twice during the day and at night Night is definitely busier vibe so heads up We went early morning and if you want a more chill vibe ...then go during this time We really took in the spa this time hitting the salt room Soooo relaxing in there We did some saunas and hot tubs and steam rooms My hubby did a few rituals to sweat it out and did the salt scrub as well Overall the price and quality are soooo worth it and I totally want to come back again here!!!

We went a week again to Koena while staying at the Chateau Cartier…read more Our second time visiting We decided just to use the pools saunas and steam rooms Super super cheap...$49 for the whole day and $39 at night ...and because we were hotel guests we had in/out privileges for our entire stay!!! We enjoyed the hot tubs, steam rooms, saunas and the salt room I did two rituals in the sauna and completely survived them on both occasions The staff there are super chill and friendly We ended up eating at the bistro as well for dinner one evening Food is super good We had the med bowl, hummus board and I had the turkey croissant sandwich The quality there is more than what they charge...smaller than somewhere like Thermea but totally worth it Of note....expect it to be busy in the evenings That's their busy time and I can only imagine what it's like on weekends We will definitely come back to this gem of a spa that we found

I recently had an absolutely amazing haircut and colour with Pascal. It was my first time seeing…read morePascal, and I can 100% see why everyone has such great things to say! He is incredibly talented and has an awesome personality. Thank you Pascal so much for fitting me into your busy schedule. Ruby was fantastic as well. I love coming here. I know I will always leave feeling and looking even better than I arrived and I'm already looking forward to my next visit. Thank you so much for making me feel beautiful and pampered. The salon is also so beautiful and very clean, I can tell a lot of effort and thought went into the design process. It's gorgeous! Special thanks to Noah and Jennifer for helping me with getting my appointment. You guys rock!

Melanie is a fantastic stylist who has transformed my hair from blonde to a more natural light…read morebrown with grey highlights. It is so much more appropriate for a mature face. She is always very responsive to any changes I ask for in colour or cut.

Had received a recommendation about this place months back and decided to experience it for myself…read more John was my host and had everything ready to go on my arrival. Had a fantastic time! Felt refreshed and energy recharged. Was definitely worth the hype! Would absolutely return again and recommend to others!

If I could give it 0 stars I would. My husband and I just showed up at 12pm for our scheduled…read moreluxury couples spa package and there was no one there. Not a soul. We went into every building and the sauna wasn't even turned on. This was for our 5th wedding anniversary. A milestone anniversary and we don't know if we will see another as my husband has terminal cancer. We haven't been able to plan much with treatments and doctors appointments so we were really looking forward to a nice relaxing few hours of just focusing on us. I cannot describe how disappointing this is. We did call and at first I was told he didn't have a booking but quickly corrected himself when I said we had just received an email that morning reminding us to bring a bathing suit and flip flops. He apologized and offered for us to come back at 3pm but we already have dinner reservations and we wouldn't make it on time. He did refund us but that doesn't make up for a disappointing anniversary and it's not like we could just go somewhere else.

I recently booked a last minute Essential Pedicure appointment for my Mom and me. The receptionist…read morewas friendly and easy to book with since I didn't see any immediate availability on their online booking system. The spa has a very welcoming vibe to it once you walk in and it was nicely decorated inside and out for Christmas. It was also noticeably clean, which I immediately look at before receiving a spa treatment. We were greeted promptly upon arrival and our coats were taken from us to be hung up. We were then asked if we wanted any coffee or tea while we received our spa service. The coffee was good and nice to sip on to warm up. Melanie did my pedicure and Megan did my Mom's. They were both masked, professional and friendly. They made sure my Mom and I were both comfortable during the entire time. We sat in massage chairs that were so relaxing. There were plenty of nail polish colour options to choose from and we both chose festive Christmas colours. Overall, our pedicure experience was very relaxing and pleasant. I would definitely come back here with my Mom for a pedicure with Melanie and Megan. We would like to try getting manicures in the future with them. The spa is located in the heart of Manotick village, so it's very close to cute shops and cafes. Great location and would highly recommend!

After having a brain tumor a year ago this was my first time back at a hair salon. I asked…read moreMicheline for blonde highlights and a natural fade at the top so the growth back wouldn't be as visible. Left with a darker shade. Stylist didn't bother to set a timer and the toner ended up darkening my hair to the point where the highlights weren't even visible. Don't recommend this stylist she was rough and unprofessional. Hair is fried and not an inch of blonde is visible.

I thought for sure I wrote a review for this place. Oh well, late entry. My wife and I took off for…read moreour combined anniversary/her birthday last August based on tons of comments and recommendations. This place wasn't good. It was fantastic. The front desk staff were all friendly and fluently bilingual. The checked us in, got us to our room and that's when things got better. We reserved a bigger room in the main hotel overlooking the park they have in the back, the A/C worked like a charm, the bed was comfortable, just a peaceful oasis for us. The hotel is also perfectly located to be able to walk to town within about 10 minutes so it was very convenient for us. We had reservations for breakfast and one dinner at their restaurant. The food at this place isn't good. It isn't even great. It is one of the best places we've ever eaten at. The 5 course dinner menu is probably one of the best we've ever had - this was as good as any place we visited in New York, New Orleans, some of the killers we visited in Victoria......... trust me, you will be blown away by the food, both breakfast and dinner. One afternoon my wife was getting ready so I went down to the bar for a quick drink and it was fantastic - great conversations with the bartender, the other guests who were all in a good mood, and great cocktails. Great service, friendly staff, this place does it all. All in all, I can only give this place 5 stars but it deserves at least 6. We will be back for sure.

I kept waiting for Inspector Ganache to walk through the door…read more What a lovely place. We stopped for a late lunch on Boxing Day after visiting with friends who live about 30 minutes further away from Ottawa. We were seated at a table overlooking the mill stream. The room was warm and welcoming on a snowy day. The waitress was charming in two languages. The menu was tempting. And the food was both presented beautifully and was fantastic. We shared paté de foie gras as a starter. My friend had a salad with magret de canard. I had a small steak with winter vegetables. Both were excellent but the magret was both more beautiful on the plate and tastier. We even ended up chatting with the lovely people at the next table who were celebrating a round birthday. If you're in Ottawa, make the trip to Wakefield. And let me know if you bump into Inspector Gamache.

Always leave feeling great and loving my hair whether it's a new style or new colour…read more Barb

Excellent service with a smile. Ling will walk extra mile to give the best. Very accommodating,…read moreready to open her salon outside business hours if necessary. Quality of her work is exceptional. Highly recommend.