Extremely positive experience with Jalee! There was even a manufacturing defect with an earring…read morebacking and they were so helpful and responsive. I appreciate the good communication since I'm an online customer. I now have three pieces from Jalee, all excellent proportions when worn and high-quality workmanship. The note they included with the order is another wonderful, personalized touch. Thank you so much - I'm so happy! Jade Hoop Earrings in lavender Jade Mini Hoop Earrings in light jade The Jobu Choker

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

It was so fast and nice He did fix my jewerly…read moreI recommend everyone I will defnitely visit them again :)

was quoted 1-2 days from multiple places. I walked in for a simple ring setting and walked out in…read moreabout 30 - 40 minutes.

Quick and efficient steel bracelet adjustment in less than 5 minutes by boss Victor for only $5.read more

Victor is such a friendly guy. After some googling, I've decided to give Panda Time a try, needed…read moreto replace batteries on 4 watches. It took him little less then 5 minutes to do the work and it only costed me $25! $5 for each battery (one of my watches uses 2 batteries). I'll definitely bring more work to him in the future.

Rizo's is an amazing jewelry store. Beautiful pieces and wonderful, knowledgeable and friendly…read morepeople. So much better than buying from a big box store or online!

We've been in the neighborhood for more than 30yrs but never knew they were here. Wish we had!!…read more We took our old engagement ring to have it reset in our new setting we got from another vendor. We weren't too sure of this place but the moment we walked in they were super friendly and honest!! We waited maybe 10-15 mins and done. Only charged us $50. We really appreciated their honesty and customer service. We will definitely check them out for future purchases. PS: they specialize on custom builds.

I had a pair of pearl earrings that I really cherish, but one of the posts had come off. I wasn't…read moresure where I could trust someone to repair them and was even considering taking them to Korea to have them fixed. A friend recommended Kim's Fine Jewelry, and I'm so glad I went! They repaired the earring beautifully in about 15 minutes, and it only cost $20. The workmanship was excellent, the price was very reasonable, and the service was quick and professional. Such a hidden gem in Midtown! I'll definitely come back for any future jewelry repairs. Highly recommend!

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!

The worst customer service ever The women here think…read moreeverybody enters the store to steal.. to the point that you are waiting at the register longer than needed and they don't even pay attention to you while they are ringing you up and make mistakes

Their service is top notch and all the workers were so kind there…read more I stopped by their shop on a whim today and remembered seeing a TikTok video of their place and got really excited because their jewelry, stones, and all their products were just as/if not more beautiful in person as they were on video. I bought one big stone moonstone bracelet from them and they gave me a tiger's eye bracelet for free with the buy $35 or more and receive a bracelet for free sale that was going on. What I like is that they let you try on everything beforehand and actually encourage their clients and customers to touch their products (for energy work purposes/to see how it looks on you), which made me feel more at ease with the whole shopping experience. They also went above and beyond for me because the bracelets I bought were initially a little too small for my wrist so they took the time to re-string both of them. They also let me cleanse the bracelets on their big amethyst stone. Supposedly they also do incense cleansing for stones too. What I also like is that they also do repair on jewelry. Their prices also are pretty just/reasonable in comparison to Manhattan/other crystal shops. Absolute would come here again to get more products.

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

I am so happy with their service and the customized product (pure gold bracelet) that I ordered for…read moremy niece's one yr birthday. price is really reasonable compare to other jewelry stores in flushing. highly recommend this store!

If I could leave negative stars I would. This place has been in business for a long time and is…read morewell known around flushing. Unfortunately my fine jewelry repair experience with them was miserable. I had a long pearl necklace taken to them because it broke on me and they told me that they would restring the pearls but not long after I wore it the strand broke again in the same place. I can see that it was GLUED together. REALLY?? Gluing together fine jewelry at a respected jewelry shop and lying that it was restrung? Shame on you.

Recently had the opportunity to look for my first watch. Before looking online to find my first…read moretimepiece, I knew nothing about watches, brands or what to even look for in a beginner watch. After a lot of googling, youtube videos and reddit posts, I create a short-list of watches I wanted to buy. I spoke with Derek and he not only did he answer every single of my questions but also provided further insight. His patience and genuine enthusiasm to help me pick my first watch, made the experience so much more enjoyable. Any nervousness I had taking my first step into the world of watches went away. I ended up having the watch shipped to me and it arrived quickly in excellent condition. The team at Carat & Co. ensured to package the watch with extreme care and precision so that nothing bad would've ever happened to it in transit. I am thrilled with my watch and can't take it off my wrist. It's beautiful. Thank you so much to Derek and his team here. Although I am out of state, I plan on only buying from Carat & Co. from now on.

Walked in with my wife and a friend who was very excited to possibly buy a watch. However the…read moreminute we walked to they showed hints of bias. The doorman was very friendly with my friend(who was white) but the minute me and my wife(both black) walked in, he suddenly changed his face and asked if we're all together. Then I had a hat on and the woman said, can you please take your hat off and when I asked why, they said it's "policy" and then said to my wife no sunglasses allowed which is interesting because my wife had taken off her glasses prior to entering the store. What took the cake was that right behind me was an Asian man with his hat on. Me, my wife and my friend immediately left. I'm not sure what kind of show they're running over there but I will highly recommend that people look else where if you don't want to deal with racist antics.

Great service family run. Brought a bunch of my watches here to get resized and new batteries, they…read morewere quick and very good prices. Cool selection of jewelry and watches as well. Will come back!

You tried the rest now you got the best. Roman is a great guy and very honest and fair with his…read moreprices on everything on top of that he does a great job fixing just about any type of jewelry. He was highly recommended. I wouldn't go anywhere else. Thank you, Roman, keep up the good work! Andrew