Best Service in the Phoenix area! The 2 gentlemen helped me…read morewith a busted tire this morning. Gave me an honest explanation of the damage and good options to get me back on the road. The prices quoted were fair and reasonable. The patience and professionalism with my concerns was great! I was treated with kindness and respect. I will return for other services. Thank You

This is not just a tire and wheel shop. These guys are absolutely amazing! My company truck was…read morebreaking down and I brought it in to see if they could help. They replaced The alternator so quickly and efficiently. Their prices are reasonable to the point where he even showed me his cost on the computer. I asked if they could work on a transmission and Jesus recommended a friend at another shop. He oversaw everything. Rebuilt, the transmission, replaced motor mounts, and even dealt with additional issues that came up. I have never felt so good about car repair. I have used the shop for tires, engine work, they even replaced the headlight in my personal vehicle. I will always bring our cars here and recommend to everyone. .

Had a really good experience at Behrens and Cartner Auto getting the motor mounts replaced on my…read more2018 Ford Explorer. Will and Carl were both great to work with and made the whole process quick and easy. They got the work done faster than I expected and kept me updated throughout the process. Definitely appreciate the great service and would recommend them to anyone needing work done on their vehicle.

10 out of 10, would recommend this shop…read more The team was extremely helpful and took my son's Jeep in for about a week while they worked through a persistent error code issue. They put in a lot of time and effort trying to properly diagnose the problem instead of rushing it. I honestly believe part of the issue may have been a low-quality no-name battery with poor reserve capacity that was causing false or inconsistent error codes, which made troubleshooting more difficult. Even with that complication, they stayed patient and worked through it methodically. They were able to narrow things down and make solid progress on identifying the issue. Overall, this is a great team that does quality work at reasonable prices. They are very transparent, communicate well, and clearly take pride in fixing problems properly. I would absolutely go back and use their services again. In fact, I'm going back tomorrow to have them run another diagnostic now that we've replaced the battery with a higher quality brand, just to confirm everything is resolved. Very satisfied with the experience overall.

Encanto did an amazing job on my car!! Something dripped on my car and I needed it off. Requested a…read morequote from Louie and he responded in less than 10 minutes! Came in that same day for him to take a look at my car and see what needed to be done. It was ready the same day I dropped it off! Everyone is so friendly here. If you have car issues that need to be fixed, definitely come here. Great job in a very timely manner! Chose Encanto over a bunch of other auto body & paint shops.

I was recommended to encanto auto body shop and they exceeded my expectations and the great…read morecustomer service was a plus my car looks brand new from what the damage was before definitely recommend thank you encanto auto body shop!

Honestly didn't know that you could repair an issue like this but glad I found out. Getting a quote…read morewas simple via texting a photo. Mark was cordial, very knowledgeable and did a great job fixing the curb rash. He was also fairly quick as well. Thanks, will work with again.

Ryan came to my house within 24 hours of my online inquiry. A mobile repair service is a must-have…read morefor busy work professional. To start the process, I simply texted a photo to Ryan's phone and received a very fair affordable quote to repair the right front rim of my new 2020 BMW M340i. I must say without embellishment that the work that Ryan did was precise, clean and artistically done. What an amazing skillset. The wheel once again looks new and refreshed. Moreover, the stress and anxiety of a curb rashed wheel is history! Check him out, you won't be sorry. What makes Ryan different than the competition? His tenure as a professional car detailer and artist. A very rare combination. I will be referring him to all my friends and of course, will keep his card on hand should I need another wheel fix.

My 10 year old BMW had three dings on the bumpers. I was concerned that the quote would be out of…read moremy budget. I took it to Guy's Body Shop and the quote was quite reasonable. Now the car looks brand new! I'm so pleased and would highly recommend this shop.

I had dealt with Big O Tires on 7th Street a few times. They "got" me a few times but this latest…read moretime they wanted to overcharge me ALOT and I noticed. The fellas as Guy's were recommended by the NAPA crew. Guy's has earned my trust, business, and highly praised recommendation after my first encounter. This is a reminder to support small local businesses. The shop's not glossy. There's no 65" TV. You won't see ads on TV or the New Times for them. What you will find is no B.S., hard working mechanics, tremendous value, and a quick and affordable solution to a problem the big chain couldn't solve. Gabriel at the front desk and his crew have become my go to and they should be your's too!

I'm leaving Arizona for the first time ever. I'm sure going to miss Ryan, his wife, and their team…read morefor taking such good care of me over many years. I hope I can find another place in my travels that treats me this well. They are always honest. Sometimes that's a hard thing to do in the auto repair business but they tell you the goof AND bad new BEFOREhand. This is so rare in these times. Keep it up! I'm going to miss you

I initially walked into this repair shop feeling like I could trust them. Frans was polite and…read moreexplained the process since I was going through my warranty company for an AC repair. They did a diagnostic on Tuesday confirming the AC issue (which another shop had already identified) and also mentioned an engine oil leak. One repair was covered by warranty and one wasn't. I approved the covered AC repair. By Saturday I hadn't heard anything, so I called. They said the repair was taking longer than expected because my car was giving them issues, but it should be ready Monday. On Monday they called saying they completed the covered repair but found another AC issue that wasn't in their original diagnostic. They said they'd cover the labor but we'd need to pay for the part. My partner looked up the part and found it was cheaper than what they quoted us. After some back and forth, he told them to just put the old part back on and we'd handle it ourselves. Then they called back saying they had already ordered the part and were finishing the repair. They eventually agreed we could just pay the lower price we found. We picked up the car and within 10 minutes it started throwing steering, Stabilitrak, and other warning lights that had NEVER been there before. When my partner called, it turned into a heated conversation and the shop called the police and tried to trespass him. I called myself and Frans admitted it sounded like something may have been done wrong on their end and said they would fix it, so we left the car there. The next day I called three times for updates and was repeatedly told the person I needed to speak with, Frans, wasn't available. When I finally went to pick up the car, Andrew (who I had spoke to three times that day) was the one that gave me my keys and briefly told me what was going on. He refused to explain what happened and told me they were "done going back and forth" with me and that I needed to leave or they would call the police again. The only explanation I was given was that a brake light switch needed calibration. We came in for an **AC issue with zero warning lights**, and left with a car suddenly showing steering and Stabilitrak warnings -- with two kids that ride in that vehicle. I've lived here almost 10 years and have never been treated like this at a repair shop. The whole situation became extremely unprofessional and shady, especially once we questioned the price of the part. If they truly plan to trespass on us, they've done me a favor because I would never come back here again and wouldn't recommend this shop to anyone, not even my worst enemy. The reviews previous to mine seem to validate my experience here and I wish I would've done more research prior to taking my car here. Do yourself a favor and heed the warnings.

Very helpful and friendly. I had some tire issues and I pulled in without an appointment and they…read morewere very happy to help me out and got everything sorted.

Don't come here they said I had leaks in my suspension and wanted to replace the whole thing for 6k…read moreI got multiple opinions and they didn't find any leaks also the suspension is fine. I'm a man and they tried to pull this on me. Fathers DO NOT send your daughters or wives here they will take advantage of you.

These guys lowered my truck the way it should be done,no shortcuts , quality new parts , and done…read morein less than two days WITH wheel alignment at a unbeatable low price , and told me to come back in two weeks of driving for a free wheel alignment checkup,