Wow! Words can't express how happy i am right now. Went in needing true sound advice on buying ,…read moretrading in or even leasing my vehicle. Not only did they help me but they were 100% truthful. I did my own personal research prior to coming here just to be sure but literally Mr.Armando Hernandez was a true blessing to me. He taught me how to make sure i wasn't getting scammed or anything. Get the best deal for my trade in and everything. This was by far the BEST experience I've ever had at a dealership.

Today me and my wife purchase a 2013 4-door Ford Escape very affordable price and super low mileage…read morefrom this shop. First off the sales man was very professional and they did not harass us or pressure us into buying any vehicle on the lot they let us take our time until we found the right vehicle for us I highly recommend this place for anyone looking to buy high quality used or new vehicles kudos to the staff and management of this place.

Professional sales group. Non-pushy. Very knowledable and educated group. I am extrememly happy…read morewith my Accord purchase there. I'd recommed CAS to anybody in the market for a used vehicle.

From the owner: Family owned used car dealership been in business since 1998 in the El Paso area. We specialize in…read morecars that will serve your daily needs. We take pride in offering our customers with a warranty on all our inventory along with financing for all financial situations. We always list our cash prices so you can have a hassle free experience.

As the byline states: "At CarMax, we'll buy your car even if you don't buy ours". That's what I…read morecame here to do. And I'll let you all know right now....it is a grueling, drawn out process. My main complaint is that the expediency (not to mention the attention span) of the employees here are much to be desired. It took nearly 4 hours to sell my truck, which felt like 8 hours, but should have taken maybe 2 hours. Biggest reason for this: after the guy sat down and went over the specs, driving history and condition of my truck, he "forgot" to call me back for the final appraisal. He said he lost my number, which makes no sense seeing as how they enter it into a computer. But I digress. So anyway, there I sat like the impatient goober that I am in the lobby for what felt like an eternity. If I hadn't gotten up to bug the clerks again, I'd have probably sat there till closing time. I dispatch this caveat to you all to say: should you sell a car here, be sure to stay on top of them if it's been longer than an hour or so. It only takes 30 minutes max for them to conduct the inspection of the vehicle. The longest part was everything else; getting seen, running the appraisal and finally...cutting the check. True, they give you the money on the spot....after you've signed away what feels like your life via the 8 pages of contractual blah-blah-blah. Be sure to do your KBB research prior to coming here so you have at least some idea of how much payment to expect. 9 times out of 10, they WILL undercut the Blue Book price by at least a few hundred dollars. That said, CarMax is alright. They certainly beat out their competitors at webuycars.com. The latter claimed they could only offer up to $1000 for my truck. Obviously, I turned them down for a slightly better offer from CarMax. At least they were a lot closer to the KBB range. It was still low, but I felt I needed to accept what I could get at that point. Especially after already sacrificing 4+ hours of my life I'll never get back. A lot of you are probably wondering why I didn't just sell my truck privately. I'm gonna be honest with you: I didn't feel like dealing with the hassle. Too many risks for potentially getting ripped off, doxed, or a return from some angry buyer claiming the vehicle was worse off than it actually was. In short, I just wanted it done right and quickly. In the end, this is the place to go if you want to sell your old vehicle quickly and not get completely ripped off. Don't expect to make a fortune or anything, but....expect a somewhat decent price for not having to sell it privately. One day, I may return to one of these to buy my son an affordable car when the time comes. For now, I'm giving CarMax 3 lonely customers waiting a millennia in the lobby out of 5.

David in service dept is a liar and a fraud. Came in with 89% oil life exact after oil change he…read moresaid it was at 70%, and lied about metal shavings in my oil.

Just ask for Javier and he will make your car buying experience super easy. He walked me through…read morethe entire car shopping experience.

They have such a great staff working. They made it easy for us to buy a car. We love our new Toyota…read moreHighlander!

Very disappointed in the purchase I did back in February 2025. I purchased a 2014 Mercedes CLA250…read more I was told everything was 100%. few weeks later I found out the battery was completely the wrong kind. Mercedes requires a gel battery (I paid $400) which the car came with a cheap acid battery. Later the car broke down on me and wouldn't start. I spoke to the owner and he I had to pay half of the repairs even with "warranty" the vehicle had. That's another $400. and finally, 8 months later the vehicle completely gave out on me while I was on the freeway. I paid for a tow truck and called the owner Arnie again. He said the warranty I had was only for 6 months not the 8 months I was told it was for. He said he'd see what he can do but after texts and calls he never reached back out. very disappointed considering I gave $5000 as a down payment, and I am now stuck on a 60-month finance for a non-working vehicle. I recommend you go elsewhere for a reliable vehicle or have a mechanic inspect the vehicle after purchasing. This is my real review, not those fake ones you see on google. had I just gotten the proper help or a replacement vehicle I would've kept my original good reviews I gave them. Sucks things were left the way they were. I was originally extremely happy with my purchase......

Purchased a car with Gino, It's exactly what I was looking for. I had an amazing experience with…read moreGino, who went above and beyond to assist me. They made me feel valued as a customer!

Saw a truck online listed for $18,995, talked to the guy for a few days inquiring about the truck…read more Then when I was ready to see the truck, I called the dealer and asked if it was still available and they said it is and quoted me a price of almost 25k, and I asked why it was that much and then they say it's because it has bigger tires and nicer wheels. I said ok and messaged the guy I have been talking to right away, asking about the price. He then said the car has been sold at the asking price. I then asked him why the guy on the phone let me know that and why the price online ad was different then the price on the phone. He went on to say it was a error and that he doesn't need to justify anything to me. And then went on to say I should have better finances (doesn't even know my credit/finances) and calling me a woman. Need less to say... if I could give the store any less stars than one, I would in a heartbeat. Never would recommend this place to anyone since you WILL get ripped off.

EXCELLENT customer service really VERY satisfied with my 2007 BLACK CADILLAC SUV ESCALADE 4 WD. I…read morenever purchased a vehicle from them at all I found there WEBSITE as I was working in GUAM and was being transferred from GUAM to a new duty station location in RATON NEW MEXICO. Called Fiesta Motors from GUAM spoke with the owner personally we completed the online application for the purchase and monthly payments. They worked with my down payment of $ 5000.00 with monthly payments and held my truck until i flew into El Paso Texas to pick up my truck along with making my payments while in GUAM in transition duty station relocation i was able to call in on a Saturday make my $ 500.00 payments easily. I have bad credit, my job federal govt. employee and am currently coveting relocation expenses, despite all these obstacles the staff was able to get me the car I wanted quick and was very professional with a great attitude. Lucero Quinonez picked me up from the airport. I received Car'te Blache service. Lucero completed the dealership paperwork got my insurance, and test drive in El Paso. I would like to thank the entire team Denise for taking my payments, for the owner holding my Cadillac SUV ESCALADE 4 WD Truck during my transition from GUAM for the entire time and for Lucero for completing my purchase. The entire process was painless and I recommend any looking for a new vehicle contact Lucero Quinonez and the sales team at La Fiesta!

Scam. The guy tried to sell me vehicles that he did not own. There is a legit Stogner Auto Sales…read morebut this guy cloned their website and is trying to scam people out of their money.

Worst experience ever. Worked with shady "Cameron" on a deal for a vehicle on consignment to be…read morepurchased remotely. After lots of back and forth, we finally settled on a deal agreeable by all parties. Less than an hour later, I get a text that they sold the vehicle out from under me. Really? I highly recommend steering clear of this place. they're dishonest and play the part of "used car saleman" perfectly.

I wouldn't even give a star, my husband bought a car there 2 years ago and we couldn't make three…read morepayments since husband lost his job, I called them this morning to make a payment and couldnt because he needed to give me permission signing a paper or wathever first. I was worried and tried so hard finding a way to get the money to prevent a re-posesión of the vehicle and when my husband got to his job site the vehicle wasn't there anymore. They checked the cameras and by the time they did this almost 6 hours past since my call to them where they refused to accept my payment. Everyone think this is wrong!!! Plus their cars don't last and have many mechanical issues and don't even bother with the warranty! that doesn't cover for none!! also customer service is horrible!!!

No stars at all. Shady business with horrible customer service. I went to lease a vehicle with…read moreGANAS YA ON 5/4/2020, with a trade in of a fully paid off 2009 DODGE CHALLENGER. First off its August I still have not received my hard plates or tags. Secondly I was harassed into trading in my vehicle communication at the time seemed as if they were a reliable company and willing to put me and MY FAMILY in a safe vehicle. Matthew called and texted me every day for two weeks saying he would have something within my requirements to bring in my CHALLENGER for trade, I expressed to him that I needed a vehicle 2015 or newer with preferably less than 80k, upon arrival everything he showed me WAS NOT THAT, it was either older or over 100k or both, I stated I would then like to take my business elsewhere. Matthew then lead me to the back lot showing me 3 additional vehicles "that were recieving maintenance and cleaning " among those three was the 2016 DODGE JOURNEY SXT. He informed me everything will be done to this vehicle to have it legal and road ready to return in about a week, he also told me it would have went through the entire point inspection. So unfortunately against my better judgment I went along with purchasing the vehicle. Third they took my CHALLENGER for trade we signed paperwork and did the test drive with Matthew in the vehicle while driving, the vehicles alignment and brakes were poor. He directed me and my wife to go to a company the following day that they work with to have this fixed. We arrived at MARTIN TIRE COMPANY they put the car on a lift we waited for 1hour and 30minutes they brought the car back down and said there were no sounds of squeaking from brakes at 60mph and they fixed the alignment. Upon leaving MARTIN TIRE COMPANY exiting the parking lot the brakes continued to make noise, my wife informed the desk attendant and they said they would and that we should get into contact with YOLANDA also a worker at GANAS YA who oversees these issue. Needless to say both Matthew and Yolanda were completely unobtainable to get on the phone to resolve these matters. Forth issue, I have the CARFAX APP on my phone I entered in the information for the vehicle 2016 DODGE JOURNEY SXT and it has two recalls, me and my wife nonstop tried to get in contact with Dodge Dealership unfortunately with the Covid19 the phone system requires you to leave a message and they will return your call to help assist with the issues, we never received a phone call back so again we called and left numerous voicemails on Yolanda's extension, no call back. She finally returned a phone call in early July stating she couldn't do anything for another two weeks mind you the 3months maintenance and service warranty is up at this time I stressed and told her that they purposely let the time lapse so they would not be responsible for the "maintenance " they claimed they would do she said she would try to get me pushed through DODGE DEALERSHIP since she works at GANAS it might speed up the process, nothing no call back no text messages not a single response. Fifth issue I called july 5th to have my payment for JULY deferred until August because me and my family were relocating to Oklahoma, the rep on the phone said this is fine there would be no issue that she would put it in my notes o the account that I will be making TWO PAYMENTS ON THE VEHICLE IN AUGUST FOR JULY AND AUGUST. August 10th or so my vehicle is lifted up in a bed of a tow truck for repossession for non-payment. I get a hold of TRICOLOR AUTO COMPANY they then inform me that NO NOTES were placed on my account also that NO POINT INSPECTION WAS DINE ON THIS VEHICLE, that it was dated for that service June 13th, I never received phone calls nor text nor email, and that I could've recieved my plates and tags back then if it was done. TRICOLOR then tries to tell me I can pay for the inspection and be reimbursed, which is completely outrageous and unreasonable, I stated I need a ready family vehicle God forbid me and my family were in an accident and airbags or safety features did not work properly or they malfunctioned because the vehicle was not inspected as I was told it was. These TWO companies GANAS YA AND TRICOLOR AUTO have extremely poor practices and customer handling, they do not honor safety and the word they put with the vehicle. My car was taken from me in a time of a pandemic and they have failed to do anything on their end as a honorable dealership. 0 Stars and immediate business inspection needs to be done with both these companies. The headache does not stop there. I received a piece of mail dated Aug 19th, the first piece of mail I ever received from TRICOLOR telling me that they would repossess my vehicle, mind you this is after they already had my vehicle and towed it to TX while I'm in Oklahoma. I and my wife spoke with Vanessa from TRICOLOR on AUGUST 13TH up until the 15th regarding the matter in which how to get the vehicle out of impound we paid

The absolute best car buying experience we've ever had. We…read moresearched high and low, found the one we wanted, no games, no switch and bait... we walked out. After researching some more, found that it WAS a very fair price, and so we came back- they worked with us on time, day, terms, etc. Perfect communication, polite, courteous, honest and hard working. Gael was amazing. We don't often buy cars, but they will be our first stop next time.