When Eric (the owner of Right Choice) came out, he was courteous and polite from the first word to the last. He went around our exterior several times, photographing and checking everything as he went. His interior inspection involved three sweeps of the house, first checking the floor, then the walls, then the ceilings.
He went above and beyond what we expected from a home inspector. In about two hours, he had tested every appliance, our HVAC system, inspected the roof, electrical, plumbing, interior, and windows.
Towards the end of the inspection, he asked us if there were any concerns we had. We had a list prepared, and he showed us where he had already found those things and had photos of them in his report. He even gave us tips to resolve the issues ourselves once our one-year warranty with Centex had expired.
He also offered his direct number to call if we ever had any questions about our home.
Within an hour of his departure, we were emailed a nearly 30 page report filled with notes and photographs of his inspection, which we were able to send to Pulte/Centex to have work done.
I would recommend this guy to anyone. Best customer service experience I've had with any company in many years. read more