1. Ridgeline HVAC

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American Mechanical & Plumbing

American Mechanical & Plumbing

(3 reviews)

Extremely rude and disrespectful. Would not recommend to anyone. lacks professionalism and was…read morecursing on the phone when asked for help with a service call. DO NOT USE Follow up- I called Jeff twice only and the other number was his cell number (how would I have that if he did not do work with me before), I wasn't sure if it was the same person which is why there was a second call. He was also very rude about that and was being condescending. Ironically our entire conversation and receipt of payment for our last job was still there so him saying he doesn't know me or never did work is a lie as there is the proof below.

So long story short the well line from our old farm house to the well that's about 300 feet away…read moreand very old finally went. American Mechanical & Plumbing was recommended by someone on a local community Facebook page so I contacted him by phone. He was very easy to talk to and he confirmed my suspicions about the old well line being no good. He recommended trying to lay a temporary poly line above ground but given the distance and grade it just wouldn't work but it wasn't from lack of trying. Jeff and his partner tried for a few hours with no luck and then only charged us for the fittings. Fast forward a week and we had another great guy doing all the excavation and he and Jeff linked up and came up with a plan to get water back on. Excavation guy did his thing and then this morning (July 12th) he showed up and had everything connected and water flowing in two hours. He came up with the idea to ditch our old shallow well jet pump and put a pump in the well with a 20 gallon pressure tank in our basement. What an upgrade. We really can't recommend him enough. I'll be passing his name along to anyone who needs a great plumber. Thanks Jeff and crew @ American Mechanical & Plumbing!! The Waters Family

Brancato's Heating & Cooling

Brancato's Heating & Cooling

(8 reviews)

Great conversion of my A/C system to heat pump, so I now have heating and cooling through the same…read moreduct system. Good-bye oil furnace! Follow up maintenance and repair has been excellent. I've experienced several employees, latest was Nick, all have been competent and polite and efficient. Office guy, Bill, has always been helpful. My go to plumber company for years. Thanks, Joey!!

Based on their web-site ad and some reviews, I talked to this company about a maintenance-cleaning…read moreof our heat pump units. I told Bill, the office coordinator, that we have three indoor units and one outdoor unit (the condenser). He said that the total would be $385, but since I'm a new customer there would be a $100 discount, making the total $285 - his words. I agreed to these terms. At no time during our conversation was a figure of $485 uttered by him, something I would not have accepted, even with the discount. And yet, the invoice that I received two days after service completion (about 2 hours' work by one technician) asked for $485 minus the $100 discount, plus a fuel surcharge of $7.50. I called to complain that this was not the agreed-upon amount, but Bill simply denied having made that offer. But I know what I heard him clearly say. Lesson learned - never accept an unwritten quote! The work done was underwhelming - acceptable, but more or less perfunctory without much oral communication about the state of the system. I would recommend anyone needing this service to shop around and get everything in writing before agreeing to the terms. I will not be a continuing customer.

Ridgeline HVAC - hvac - Updated November 2026

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