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    Ridgeline Construction Services

    5.0 (1 review)

    Services - Ridgeline Construction Services

    Building additions

    Deck construction

    Deck repair

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    Deck replacement

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    Colorado Deck and Patio - Fresh looking Rustic Walnut decking at a project in Highlands Ranch, CO.

    Colorado Deck and Patio

    (12 reviews)

    Because of what we found out, after the fact, I would strongly encourage everyone who is…read moreconsidering using this company and everyone who has already used them, to reach out to your city/county and find out if they are registered to work there. Make sure that they've pulled permits for your work, because if you have to do this after the fact, it's going to be an ordeal. We've been told, we may have to remove the structure, because they never got to inspect the caissons in the concrete. Our roof was not done to code, the framing of the porch was not done to code, which is likely why he didn't pull permits in the first place. We can appeal, as we are not at fault and some of these things we can pay another contractor to fix, but the bottom line is, Colorado Deck and Patio, didn't do the work as contracted. They sell their services saying they do things the right way, they didn't. They talk about integrity, I think it's pretty clear that if you don't pull the permits that are in your contract, that's not accurate. If you aren't licensed to work in a city that you're working in and you're selling your services there, that doesn't seem very transparent either. They say they don't sub-contract to crews that weren't involved in the design and vision, that's also a lie. If you google you can find Stephen looking for crews to work as 1099 employees. He and Eric appear to be the only employees of the company. The crew that worked on our project, was great, but they weren't involved from the start, the guy who was involved at the start was fired for using drugs. Stephen shared the text messages of when he had to fire him, with us and the contractors who worked on our job, we all saw them. We supposedly paid more for their services because they aren't like other contractors, they are honest and they do things the right way, we found out that they are exactly like the contractors that they talk bad about, they just charge more. The allegation that they pay for 5 star reviews is accurate. They want nothing less than a perfect review and if you give them anything less, even 4 stars, expect to have them calling you names to their crew.

    It has been several months now and I realized I said I would post updates when everything was…read moreresolved, which I suppose everything is now no thanks to Colorado Deck and Patio. Over the 2-3 months that followed we spent over $15,000 to have our brand new front porch repaired and brought up to city codes. So in case you're keeping score - the original estimate was $11K, but Stephen Jackson forgot to include the electrical work for lights and outlets, which we requested from the beginning, in the estimate so the total was over $13K. Then we learned there were no permits, no inspections, they were not licensed in Aurora, they disregarded the engineer's plans by not providing proper support for the structure, and they did not have the roof done according to the city code. That's just off the top of my head. So why did it cost us an additional $15K? Because to do it right we had the extra expenses of paying for the permit, paying to remove brand new materials so the workmanship could be inspected - it failed, btw. We had to pay to have the brand new roof removed so that it could be re-done properly, which required re-roofing the entire front side of the house, so that was a lot more material. We had to pay for brand new engineer drawings. [On a side note, the engineering firm they used told us it was the first time a contractor hired them to have plans drawn, then failed to follow them. As a result they said they would no longer do business with Colorado Deck & Patio.] The list goes on, and also includes paying for an attorney that specializes in construction law. I also wanted to address some of the things Stephen Jackson stated in his response to my prior review, though most of it is ludicrous. Firstly, they do indeed offer a 5 or 10 year warranty for a price. I have never, outside of Best Buy had to pay for a warranty. We paid for the 5 year, and we did reach out to them as I previously stated when we learned about the problems and they chose not to reply. And they did carry insurance but we confirmed they let it lapse during our project and only reinstated it when they heard from our lawyer. Stephen seemed perplexed as to why we would not ask him to fix the problems, but these were not honest mistakes, or simple oversights, they were decisions Stephen Jackson made to financially benefit himself and put our home in jeopardy. And the decisions to cut all those corners were solely Stephen Jackson's. The subcontractor that he hired was not a friend of ours, we had never met Jairo Reyes before Stephen introduced us when he arrived to work on the porch. In fact it came as a surprise to us because Eric Johnson said they don't use subcontractors, Stephen does all the work himself. And I hate to point out the obvious hole in that claim, but.. If he was our friend, why would we have paid Colorado Deck and Patio to hire him? Why not save ourselves a ton of money and hire him directly? But Mr. Reyes did the job as he was instructed, by Stephen who was onsite just about every day and is very much "the boss," just ask him (you know the type). Mr. Reyes absolutely was not provided with the engineer's drawings or stamp. We know this because later we did become friends with him after we learned he had also been ripped-off by Colorado Deck and Patio. I really don't want to get into the other ugly claims but I will say there is a police report that proves we never had any stolen tools at our house, and our own home security cameras prove there was never a gun pointed at anyone. In fact the officer that was involved instructed Stephen Jackson to stay away from us and our property. As far as posting fake reviews, that may just be the pot calling the kettle black, since before this year their company had a total of about five reviews over ten years - two of which were negative. Now they get a new 5-star review somewhere on average every week. That's impressive since they also told us they only do one project at a time so they can provide attention to detail. Unfortunately for Colorado Deck & Patio all those great reviews are not quite enough to restore their previous 'decent' overall ratings. Because in the meantime there have also been new 1-star reviews. Other people have called them unprofessional, and stated that Stephen did not have a license or get permits and inspections until he was forced to. And now he apparently thinks the customer should change the negative review to a positive one. So maybe he was right about one thing in his response.. maybe a gift card is not enough to make somebody change a negative review to a perfect one. But it's still a shady practice that violates the terms of sites like this one and Angie's list. But that is the least of the shady things that Colorado Deck and Patio has done during our interactions with them. Our porch is now complete and does look good, but that is no thanks to them either. We unfortunately can't enjoy it at this point, and that is thanks to Colorado Deck and Patio. :(

    Ridgeline Construction Services - contractors - Updated May 2026

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