Had issues with a gifted truck to my son, who licensed and held title in state of Oregon. He…read morereturned to Washington and had issues obtaining license as Vancouver DOL said I was still the registered owner. Madison and other afternoon employee were able to resolve the issue, provided fantastic customer service, and took the time to properly handle the issuance of WA Plates which we walked out the door with. Fantastic employees, customer service, and knowledge of licensing issues.

Fast and friendly. They know what you need and how to help you. I recommend seeing them.read more

We went in on an early afternoon Monday to register our car from Oregon to Washington state. Took…read moreabout 20 minutes from the time we got there till we were done but everything went fast. The staff was friendly and efficient. This is our first experience at one of the Auto License places in Vancouver and it went as well as anyone could ask for. I can't compare it to similar places around the area but if I'd go back there if I needed another tag or other license service. Good people.

Saturday morning customer service on point! A quick 5min trip if that!!!…read moreHighly recommend

So kind, super helpful, and we got everything we needed done. The woman who helped us took extra…read moretime to verify our car type, which was incorrect on the documents from the car seller.

They don't know what they are doing. I bought a used car out of state from a dealer. I brought a…read moreton of paperwork to transfer the title and get it registered. They refused my application to title my car .They wanted me to get an affidavit with the odometer reading when the first owner sold the car to the dealer. Why? The dealer could have driven the car on test drives and put more miles on it. The staff at Hazel Dell Auto License needs to get more training. I went to the Clark County Auto Licensing Office Vancouver right after and had my plates in 30 minutes.

LOCAL and well run office... WIN WIN. Professional and Friendly, 11 years ago, moved from CA. A…read moreWHOLE DIFFERENT EXPERIENCE. Thanks to the staf!

The ladies running the day to day customer services at the counter in Castle Rock are out of this…read moreworld. Comparing them to the average state licensing agencies of this or any other state makes them out of this world, regardless of the fact that a couple of the people working at the Longview state branch are pretty nice and almost as efficient.. long lines are not entirely the fault of the Longview people. But, no or very short line every time I've been in the Castle Rock office is certainly to be laid at the feet of Tammy and others at the Castle Rock Auto Licensing office. Nicest ladies ever. Anyone reporting problems at this Castle Rock facility brought the problems in with them. And stating that Tammy was actually yelling is laughable. That's a hard sell in my opinion.

Absolutely the worst Customer Service ever! these two ladies this morning were like grumpy bears…read morethat were sitting behind their computers when I got there and no customers at that. I immediately walked up and said good morning to both of them and I did not even get an acknowledgment of my greeting which I thought was very odd. One lady then said "can I help you"? she asked two questions I answered both of them and handed her the money that i owed. She handed me my registration and my new tab. I then stood up to leave, I turned around and even said that they were very unwelcoming and when a customer greets you the least you can do is reply back versus flat out ignore, and told them both they really should at-least greet customers when they arrive and if they can't do that at-least reply if the customer greets them, the one lady literally looked up at me shrugged her shoulder, opened her eyes big and said "sorry" in a very "unsorry tone"the other lady looked over at her and again silence from both. I told them I would never be back as their fortunately are other locations that I can take my business too and will definitely be writing a review, and oh, no response from either of them. So as I was leaving the guy at the front of the store (this licensing place is in the back of an ace hardware store) wished me a nice day. Here I am in his store not giving them any business and he wishes me a good day but the folks I did give my business too couldn't even respond to my warm greeting I gave upon my arrival. Coincidentally as I was walking to my car a lady that parked next to me was walking into the store next door that I met a few years ago and we chatted for a few minutes and I told her the story and she said that she herself had an unpleasant experience there before and takes her business to Hazel Dell. She then said her daughter in law won't go there either.

Came here to finally transfer my license to the state of Washington from Maryland…read more Sad day. The older gentleman right up front was so nice to everyone that walked in and was very efficient at pointing them in the right direction. I had about a 10 minute wait for my number to be called, so I had no choice but to listen to him since I was sitting right by his desk. Not once did he ever falter even a little bit when giving answers to questions he was asked. When my number was finally called, a younger gentleman handled the transfer of my license. He was extremely nice and appropriately chatty during pauses between taking and entering my information into the system. My past experience with licensing is that it is usually a process that takes a few hours of dealing with people that hate their jobs. This maybe took about 45 minutes max and the staff here that I encountered was very pleasant. I thought it was a little weird that you handle all of the paperwork/payment at one station, then go to another station to have your photo taken, and then get a temporary (paper) driver's license, only to wait for your official driver's license to be mailed within the next 30 days. I have always gotten the official one the same day, but I suppose this is how they can get people in and out of there in a reasonable amount of time. So I'll take it.

Very professional and quick to answer my emails. I am a dealer requesting title & licensing…read morevalues. They always work with me and my custsomers.

I seldom go into Auto Licensing except to renew my tabs. And I've been going to this particular…read morelocation since they opened. Always greeted with a smile and very friendly attitude. Today's experience was exceptional. Because I walk with a cane and have trouble with my spine putting tabs on my car can be a pain. However, the gentleman kindly came out without my asking and put the tabs on my car after taking the old tabs off. Such kindness is something we just don't find anymore.

How many stars should I give Washington State? There are so many things I love about Washington…read more.. The people, the climate, the scenery, the food, but the the traffic, don't like it.

This might not be for everyone. That said, I did not have an appt., I arrived around 11am waited in…read morea line of two people, waited less than 10 minutes. Explained why I was there. I was then given an appt to come back at 2:30pm the same day. I returned and again waited less than 10 minutes. Amazing!! Everyone was friendly and helpful. I was finished within 30 minutes. This worked great for me. If you get there too late in the afternoon as a walk in (2:30pm on the 2nd try for a different reason) there maybe a sign up reading They are no longer accepting walk-ins. 3rd visit I was there by 11:30am, no line, my questions were answered. Less than 10 minutes. I actually had a great experience considering it was at the DMV

We had an appointment and still had to wait for about an hour till we got called. But other than…read morethat it was a great experience. Friendly customer service and got what I needed done.