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    Ridge Jennifer M MD

    2.0 (1 review)

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    3 years ago

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    The Dermatology Group

    The Dermatology Group

    4.0(3 reviews)
    8.2 mi

    I am sending everybody I know to this woman. She is the best dermatologist in the world. I've been…read moreto a couple and she's hands-down my favorite. I will never leave her practice as long as she's practicing her name is Leah and she's amazing. I came in with damaged skin from a anaphylaxis reaction that I had to an unknown allergen and was absolutely miserable had seen a couple doctors and was mixed diagnosed twice and this wonderful woman was able to clear my skin up within a week most of the diagnosis I've had before her said it would take 6 to 8 weeks. I am so beyond blessed that I was able to get an appointment with her thank you thank you thank you

    This place is awful. I made my son an appointment online and got the email confirming the…read moreappointment at 8:40 the next day. Got to the office at 8:25, assuming they were open already and since my son was a new patient I wanted to make sure we got everything taken care of. Door is locked, go back to the car and check online, they open at 8:30. Fine, no big deal. 8:32 comes, get out of the car again, door is still locked. Our appointment is in 8 minutes. So we stand outside, in the 27 degree weather and proceed to wait another 3 minutes before the receptionist pulls. She sees we have been standing there, no apology or anything for clearly being late. We get in the office, it takes another 5 minutes for her computer to get up and running. She checks us in. Then, we continue to wait for almost 10 additional minutes. She calls me back up to the desk and says "did you book your appointment online?" I said yes. She says "well it's my boss' fault, but the provider can't see you because she only sees children 9 and up. It's my boss' fault." I ask if there is another provider that sees children younger than 9. She says yes but we can't be seen until Thursday. And again tells me this is her boss' fault. No apology or anything, just interested in blaming her boss. First off, how completely UNPROFESSIONAL to respond that way. Second, overall horrible experience. I will never come back here.

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    The Dermatology Group - The Dermatology Group is a leading dermatology clinic in Springboro, OH. We offer a wide range of skin care services, includi...

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    The Dermatology Group is a leading dermatology clinic in Springboro, OH. We offer a wide range of skin care services, includi...

    Dermatology & Skin Care Associates

    Dermatology & Skin Care Associates

    2.3(28 reviews)
    10.1 mi

    I want to state upfront that this review is not a reflection of Dr. Sheth. He is easily a…read more5/5--thorough, supportive, and exceptional at delivering care. Unfortunately, the office staff and administrative operations are the absolute worst I have ever encountered. For a clinic treating patients in severe pain, the complete lack of empathy, basic courtesy, and organization is defeating. Front Desk & Customer Service: The reception staff is unwelcoming and hostile. Basic greetings are non-existent, emails and voicemails go unreturned for days, and simple tasks like scheduling routinely take multiple phone calls. Billing & Administrative Errors: During my most recent visit, I was confronted with a sudden clerical error regarding my insurance--which has been on file for months. Instead of attempting to resolve it, the staff member flatly told me I had to either pay out-of-pocket or pay a cancellation fee, showing zero willingness to problem-solve. I was there in severe pain for infected sutures and significant ulcerations, not cosmetic procedures. Fortunately, the office manager stepped in to resolve the issue so I could be seen. Clinical Miscommunication & Patient Safety: This is not an isolated incident. I have run out of necessary medications multiple times due to staff oversight. On one occasion, I had to repeatedly fight to get a prescription for Prednisone filled because a Medical Assistant failed to carry out Dr. Sheth's explicit notes, ultimately requiring the doctor to be contacted while out of the office to correct the mistake. While Dr. Sheth is a fantastic physician, a doctor can only be as effective as the team supporting them. If you are seeking routine or cosmetic care, this office might suffice. However, for patients dealing with chronic pain or serious medical conditions, the standard of care provided by the support staff is unacceptable. The management needs to hold this staff accountable and enforce basic standards of patient care and compassion.

    Office staff is sadly very rude and combative. Had a simple question on billing and they were very…read morehostile

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    Dermatology & Skin Care Associates
    Dermatology & Skin Care Associates
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    Comprehensive Dermatology - Dr. Jennifer Ridge

    Comprehensive Dermatology

    2.2(13 reviews)
    0.0 mi
    Established in 1995
    Free estimates

    Be careful letting them take photos of you for your file. They wanted to "check a spot they…read moreremoved" at one of my appointments... the problem is, I didn't have anything removed there. They showed me a picture and I told them that clearly isn't me. They had a picture of someone else's body part in my file and showed it to me. Mistakes happen, so I didn't think anything of it or make a big deal. UNTIL... I messed up my appt time at another appt. I thought it was 2:30 but it was 12:30, so totally my fault but just a mistake that I came late. The office people there are so snotty and rude. Refused to not charge me a fee because I had canceled a previous appt because I was sick. So... the point of this is to let you know to go ahead and show up sick, don't mess up and make a mistake because they punish you even though they can make a (very inappropriate) mistake themselves. All you need to do is read their responses to their other terrible reviews to see they are a very unprofessional office. The attitudes are gross and uncalled for. Their immature and defensive responses say it all. Switching doctors for sure. I should have read the rest of the reviews before going here. I told the girl I talked to, to have the billing manager call me and she said OK (with an attitude of course). Still no call days later. Not surprised.

    Please make sure that the front desk receptionists double-check the date they're scheduling your…read moreappointment for. The first time I came here, the receptionist loudly announced that I had come in two months early for an appointment. Come to find out, the receptionist who scheduled my appointment had told me (multiple times) that my appointment was in December when she had actually meant to say February! They couldn't (or at least refused to) squeeze me in, and I had to wait two more months to be seen. Extremely embarrassing and wasteful of everyone's time. That should have been my sign to cancel and be seen elsewhere. My real appointment finally arrived, and I came in to have a few painful moles checked out and removed, only to be told that my insurance would not cover the removal regardless of pain. This is odd because they accepted the same insurance when my mother visited the week prior for the same thing, and insurance covered her removal without a fuss! The doctor hardly even glanced at the areas I complained about, ignored several of my questions, and seemed irritated when I still requested to have them removed. Heads up, they only remove THREE moles at once, all for the low price of nearly $500. Good luck if you have more than three that are hurting you, you're doomed to come back and perform this shameful, expensive rat race with them again. The nurse poorly bandaged the removal spots and even put the sticky part of the bandaid on one of the open wounds. Within 30 minutes of leaving, one of the removals on my chest had bled through both the bandage and my shirt, and my entire torso was absolutely covered in blood! For as much as they charge, you would think you'd be at least guaranteed not to go home looking like you've just fled a crime scene. Heed the warnings! Coming here means you might be publicly embarrassed, have your time wasted, and pay good money for lousy service. Exhaust all other options before coming here!

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    Comprehensive Dermatology - Melissa Dutra, PA-C

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    Melissa Dutra, PA-C

    Jan Fu, MD, PhD, FAAD

    Jan Fu, MD, PhD, FAAD

    3.1(7 reviews)
    10.9 mi

    I went to Dr. Fu for the first time when I was 15 years old. I had an infection that resulted from…read morean eyebrow piercing. She treated it quickly and effectively and I was impressed. So ten years later when I was experiencing some discomfort with a cartilage piercing, I returned to her office. COMPLETELY different experience. Both Dr. Greenfield and Dr. Fu made outrageously dangerous calls on how to treat my "infection." After giving it a once over and never having a culture sent out for testing, Dr. Greenfield said I had such a serious infection that I would have to have nurses come to my home and give me intravenous drugs through a port that I would have to have put in my chest. I thought this was extreme, so I went to Dr. Fu for a second opinion. She seemed very surprised by both the diagnosis and the fact that nothing had been swabbed and tested. So at first, I was relieved. But then, she herself never took a sample for testing! She never even LOOKED at my ear! All of her guesses were done from across the room without ever even examining me. She put me on a string of antibiotics and steroid creams to kill the infection, and when nothing changed--except me having such a strong reaction to them that I vomited on the side of the highway and was having trouble breathing--she said that I must have been allergic to the type of metal and would have to take them out. Not only is taking the jewelry out when there is an infection present against every bit of professional advice out there--because the hole will close up and not allow the wound to drain--but her assumption that I was allergic also didn't make sense. It was the same type of metal I'd been wearing for ten years everywhere else. I knew it was time to leave when Dr. Fu said I could "make a statement some other way." What statement? I just liked the way it looked. I couldn't believe that she would be so judgmental. So after all that, I went to another doctor who actually sent out for lab testing and did a close examination of my ear. He said it never was infected! Turns out all I needed was some sea salt soaks and antibacterial soap, and the mild swelling went down! I would NEVER go to Dr. Fu or Dr. Greenfield again. And if you value reasoned, objective thinking in your dermatologist, I suggest you avoid them as well.

    I did not appreciate my experience with this doctor. I had been a patient for a few years and did…read morenot enjoy her lack of compassion. I had an intense mole removal procedure during which she left in the middle of the procedure to go get a glass of water. I was left in the room with a hole in my chest while listening to the assistant complain about not getting her lunch break. After my procedure healed, I was left with a giant scare that other dermatologists said was unacceptable.

    Ridge Jennifer M MD - dermatology - Updated October 2026

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