I was very impressed! I went in the office very nervous and pretty skeptical because of the reviews…read moreI read. Yes, the wait was longer than I would of liked but I honestly didn't mind it after speaking with the nurse (i believe her name was Donna, she had long dark hair and a Michigan mask). She was SO friendly and welcoming. She made me feel comfortable even though I was extremely nervous. 10/10 NP Dutra was also very friendly and thorough. She took her time and explained everything to me. This must be why there is a longer wait time in the lobby because she takes her time with patients. I'll wait an extra 15 minutes for that!! I scheduled my next appointment in 6 months and I will meet with Dr. Ridge this time. I will go in with less nerves and a fully charged phone for the waiting room. :)

Be careful letting them take photos of you for your file. They wanted to "check a spot they…read moreremoved" at one of my appointments... the problem is, I didn't have anything removed there. They showed me a picture and I told them that clearly isn't me. They had a picture of someone else's body part in my file and showed it to me. Mistakes happen, so I didn't think anything of it or make a big deal. UNTIL... I messed up my appt time at another appt. I thought it was 2:30 but it was 12:30, so totally my fault but just a mistake that I came late. The office people there are so snotty and rude. Refused to not charge me a fee because I had canceled a previous appt because I was sick. So... the point of this is to let you know to go ahead and show up sick, don't mess up and make a mistake because they punish you even though they can make a (very inappropriate) mistake themselves. All you need to do is read their responses to their other terrible reviews to see they are a very unprofessional office. The attitudes are gross and uncalled for. Their immature and defensive responses say it all. Switching doctors for sure. I should have read the rest of the reviews before going here. I told the girl I talked to, to have the billing manager call me and she said OK (with an attitude of course). Still no call days later. Not surprised.

I went for my first visit in March. The office staff were very friendly as was the nurse…read morepractitioner that I saw. I would recommend.

From the owner: You don't have to wait months for an appointment!…read more Immediate Appointments Available! Patient-focused dermatologists in Cincinnati. We provide high quality, state-of-the-art medical dermatology. We believe caring for our patients is a privilege, and treat each person with compassion and professionalism.

Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

Went to see Dr. Reeder in 2014 for a breast uplift and small breast reduction' He didn't show up in…read morethe operating room until just before he put me out and he also had a student with him that he let do one of my breasts and I was not informed that this would be done at all. You can certainly see that she was not very skilled at doing this surgery' Also, I paid cash up front for this and later my insurance sent me papers showing he charged them $10,000 for a large breast reduction. I called his office and spoke with him and he said his office personnel must have accidently done this charge. He never corrected this! And he also did not reduce my breast at all! I do not find him "trustworthy" at all.

He was easy to talk to. He will do it as long as he knows it'll be a safe procedure. He has done a…read moregreat job on my surgery.

We waited longer than 1 hour. Try not to schedule your appointment at the end of the day (they…read moreclose at 3:30pm and our appointment was at 3:10)

i was very pleased with the care I received from The Dermatology Group in West Chester, OH. My…read moreexperience from the front desk to the exam, was a pleasant one. Katie McMenamin, CNP, was professional, courteous and answered all of my questions. Everyone in the office was very friendly. Would highly recommend! Thank you! A. McManus

Gave them a try but not impressed. .I came for hair loss resulting from monjero and rapid wieght…read moreloss. The office visit was very rushed and I dont feel like she addressed my issue. She said my hair wasn't coming out even when I showed her. She suggested some perscription oil I was supposed to put on my head daily. Its expensive and didnt work except make my hair oily. This was a waste of time and money.

My 20 year old son had an appointment scheduled. He had to wait a month and a half to get in as a…read morecurrent patient. He arrived for his appointment, went up to the front desk and the women at the front desk just stared at him. There was no "hello, how are you", or "how can I help you." He finally said I have an appointment. She coldly asked for his name and then told him he's not on the schedule. Told him she could get him in 1 month later. There was no "I'm sorry" or anything even remoting kind. When I called to inquire about what happened to his appointment, the same girl answered the phone and was just as cold and rude. It is very obvious she does not like her job, does not give a shit about the patients and has terrible customer service skills. I work at a front desk in healthcare and know that it is not that hard to smile at someone, be friendly and at least fake a good attitude. She should not be working in healthcare and just lost my son as a patient. Do better!!!

Amazing Visit!! Will post pictures soon…read more First off Sidney at the front desk was the most well informed recieptionst ive encounterd! It was my first time coming in, and i thought i couldnt be seen but when i called in Sidney got me scheduled for the same day "AMAZING SERVICE"! She reassured me of how everything would go and even went over some of the options the Dr. might have for me! I had a dent in my cheek from an acne scar that had started to get worse due to me personally doing everything possible to make it worse thinking im a dermatologist, but i explained that to her when i called in and she scheduled me right away! The visit went just as well! Gabby is also AMAZING and well informed and made me feel comfortable about the procedure before the Dr. came in. She is very friendly and made the visit much easier! Dr. Hickman is beyond professional and efficient! When i tell you i had zero pain during this procedure i am not lying.. i would not even give it a 1 on the pain scale. ( the procedure i had done was filler to help fill the scar and lift the skin and overtime potentially help collagen start building back in the area) I am no longer ugly and back to normal. I recommend them for sure!! Thank you guys

This was genuinely one of the worst medical experiences my mother and I have ever had…read more From the moment we walked in, the entire office felt cold, dismissive, and incredibly rude. The receptionist and assistant were both abrasive and unwelcoming, but the dermatologist herself was by far the worst part of the experience. (Dr. Martha Hickmann) During the exam, she SCRATCHED my mother's irritated skin with her bare fingernails while examining the area. Not only was this incredibly uncomfortable, but it also felt completely unsanitary and unprofessional. There was no warning, no gentleness, and no respect for basic bedside manner. Her overall attitude throughout the appointment was shockingly condescending. Every question we asked was met with snarky, dismissive responses as if we were stupid for asking normal medical questions. When my mother asked about potential scarring from a procedure, the doctor sarcastically replied, "Every surgical procedure causes a scar," in a tone that was clearly meant to belittle rather than educate. Instead of offering reassurance or a thoughtful explanation, she acted irritated that she even had to answer. The entire appointment felt rushed and careless. Rather than explaining anything clearly or showing confidence and expertise, she seemed to just throw random possibilities around without much insight or certainty. It genuinely felt like guessing rather than informed medical care. What made the experience even worse was how physically invasive and disrespectful she was. She repeatedly put her hands on people without asking, handled irritated skin aggressively, and showed absolutely no awareness of patient comfort whatsoever. There is a massive difference between being direct and being rude, and this office crossed that line repeatedly. We left feeling uncomfortable, dismissed, and honestly upset by how unnecessarily demeaning the entire interaction was. I would absolutely never recommend this dermatologist or this office to anyone looking for compassionate, professional, or respectful care. The entire experience was awful from start to finish.