Brad always arrives early and gets us to our destination on time. When picking up from the airport,…read morehe's there as soon as you pick up your luggage. No waiting. Brad is the best.

Brad was awesome! Arrived early, very polite, and excellent service. Picked us up from the airport…read moreat 10:30 at night and drove us an hour to our destination. Definitely reccomend. 10/10! - Dante

Everything about this service is awesome. The car was immaculate and the driver went above and…read morebeyond. Some of our guests started leaving early so I needed the car to show up earlier than planned. They responded to my phone call and dispatched their driver right away. We went all the way and paid for the full Roscoe and Louie package... the sparkler send off and the car with the cans. No wedding is complete without the sparkler sendoff and a beautiful 1954 Belair dragging some cans behind it. The driver even helped the photographer stage the lighting, and the car. He made my daughter and son-in-law feel like royalty. I paid our photographer extra to stay and photograph the whole affair. The driver was so patient and allowed the photographer to take hundreds of photos. Such an awesome experience. I recommend this company for every wedding and wedding invitation photo shoots.

What an amazing way to end a magical day! I used Roscoe and…read moreLouie to surprise my new hubby with a unique ride to our honeymoon suite. He was SO excited and geeked out the whole ride. We had a blast. Well worth it and way better than a limo!! Thank you for polishing off an amazing day!

We have used Rick's service for a few years now. Heading out for an evening and don't want to…read moreworry about driving? Call PHX car service. His professional drivers are on time, polite, and travel safely. Rick's communication is prompt and consistent. Thank you Rick!

Making our reservation with Rick was very easy and efficient. Our driver Glen was prompt and very…read morefriendly. He picked us up both ways on time and made our night complete not having to worry about driving. Can't wait to use the service again.

Wonderful drivers! All so helpful and nice Thanks for getting the Brecksville Bees to and from…read moreall the games!!! John and all the others were first class

Our school rented bus from Tour West America for our 9th Grade trip to Long Beach, California from…read moreTempe, AZ. My interaction with Jackie Robles was OUTSTANDING. She answered all my emails promptly and was most helpful. Our problem began when the bus arrived and I was told by the driver that when he arrive to pick up the bus he was assigned he was told there was a bus change and he was to take the "older" bus instead of one of the 2 newer buses, one of which was assigned to us. I was later told in an email by Jackie that our bus had been checked out and it was ready to go. She also let me know she was told we were assigned one of the newer buses. I had asked in advance to please be sure the DVD player was working and in good condition for our two 7-8 hour trips (to and from) and was told by Jackie it was working great and that she had gone down to the mechanic and was told it was in great working order! Of course, that was on the newer bus we were supposed to have been on. Mind you, we had 52 9th graders on the bus WITHOUT any digital devises. The DVD player was to be our help and saving grace for the 7-8 hour trip. And yes, the DVD player did not work. After 4 hours on the road and two calls and 1 email we were told we needed to purchase a battery for the remote and that could be the problem. After two extra stops we were able to purchase a battery and the DVD finally began working. Our biggest problem was not the DVD player, it was the fact that the A/C did not work properly. Inside the bus the temperature remained between 90-95 degrees. Basically, we sat and sweated the entire drive. This too was relayed back to the main office and two times the mechanics called and had the drive try something to fix it. We were told by the driver he did everything they asked and it was still the same temperature. I had asked via email and via a phone call, if our driver could take the bus to some place while we were in Long Beach and was ignored. The driver had from 8:30am on Friday when he dropped us off until 12:30pm on Sunday to have the A/C repaired. When the "GM" emailed me on Monday, I was told they were aware of the problem and they need to review for the future not to let the older buses be used in the hot months. Unfortunately, it was not a priority for the Tour West America to have this done for us but instead thought it was better to email me and let me know how sorry they were and that they would give us an additional 10% off our cost. Of which, I turned down stating that it was not sufficient for what we were put through. I was then told in yet another email that they would give us 20% off AND if we booked next year's bus rental with them (another $4K) they would guarantee us a newer bus. Yep! I get it. Pay the almost $4K this year for a bus with virtually no A/C, book again next year with them and agree to pay the $4K again and we will be sure to get you the newer bus you should have had this year - count me in... said no one! In my one last attempt to help them understand what it was like, I gave the word picture of working while sitting in a car with the air on but never cooling the car more than 90 degrees and having to do that for 2 days. And then having the boss tell you, there is no compensation for that treatment but if you stay working for the company another year they will guarantee you a office where the A/C will work fine. I take it they are so busy something like this is not that important. Please do not use Tour West America for your bus rental. It is just not worth it.

Rina and Carlos were fabulous drivers! They made our travel so easy and stress-free. We have never…read moreflown into Phoenix Airport so we really appreciated Rina's descriptive instructions via text which made it quick to find her. Not to mention they provided car seats as well! Carlos was waiting outside the Biltmore Hotel for us holding a tablet with my name which made it so special. Both drivers were so well dressed, and the vehicles were so clean. The drivers were professional, courteous and friendly. I highly recomend Desert Rose Transportation. Thank you!

If I could give no stars I would! We booked desert rose to get to a concert. A week before our…read moreevent they told us the vehicle we booked was in the shop but they upgraded us for the same price. Day of concert comes and pickup was supposed to start at 4pm. It got to 4:20 with no communication and no pickup and we had to CALL THEM to find out our bus was supposedly "in an accident " and wasn't coming. They left us with NO transportation literally an hour after pickup was supposed to happen.

We had an amazing experience and Mark was awesome. He promised and delivered a great time for our…read moreDaughter's 15ñera. The process was easy I would highly recommend 24/7 for any of your needs. Im definitely using them for my wedding. That's Mark for this amazing experience with you and for being our driver for the evening..

Had the pleasure of speaking to Mark on such short notice!Traveling from California to Arizona and…read morewants to go out fie a night on the town with my family.Mark qas quick & reasonable! Gave us a good deal and a awesome driver name"Shaharra"She was professional,funny & very attentive to our every need,even showed up early! I thank you 24/7 for providing such exceptional service.Will definitely use you in the future

Driver was an asshole. Used the F word at me when he dropped his people off at the airport…read more American Airlines door 4. Kept swearing as I left. Nice hire. Today at 2:24. Gate 4. I live here. I had my nephew in the car.

Very dependable and professional. I trust them for my early rides to the airport. We will continue…read moreusing this company.

The conference I was attending was supposed to arrange transportation for my group on Friday…read moreSeptember 4. It did not happen. Fortunately, I met up with David and he advised me to call his boss which I did. The communication at this time was personable, professional, and I was convinced that the transport would in fact happen as desired. That evening David was there right on time. He assured me that he would not only take us to our dinner, but wait and bring us back. With this super commitment, 30 people had a very pleasant evening and I have received many thanks which can only be attributed to the professional efforts of AZ Luxury Coach. I cannot thank you all enough. All the best for future efforts.

I was excited when I located this business right here in the West Valley. I live in a 55+community…read moreand we are very active. However, many of our residents do not like to drive into downtown or the east valley and especially at night. My first contact with the owner was positive and I looked forward to a long business relationship. However, his prices were high for most of our residents who are on fixed incomes. We were able to negotiate a more acceptable price and so plans were put in place. I was NEVER told about having to put down a 20% deposit to hold the date. When I called back to confirm, he told me he had a very large group coming in that day and all his vehicles were taken. To say I was very disappointed is putting it mildly but I told him I would contact him with a new date and would pay the deposit to hold it. I tried email and telephone but never received a reply. After several tries, he did answer the phone but then I was immediately disconnected. I tried calling back but the line went dead. I have experience setting up many events with vendors and transportation in a previous job. Never have I been treated so rudely. It is too bad because he has lost a loyal customer who would have provided him with many opportunities to service our community.