HUGE shoutout to Jimmy Quinlan! Saved the day for me and got me right in to fix up my car issue…read morethis morning. Didn't even make me wait at the shop, texted me when he was ready and got me all set, out the door in just a few minutes! 10/10 Hometown local business coming through for us!

I did service my vehicle at this auto repair shop becuase my water pump was dipped.and he was…read morecharge 5 hrs labor plus not quite sure the replace part WATER PUMP was OEM from LEXUS . Another are from Lexus .( I DID REQUESTED ALL PARTS ARE LEXUS DEALER ) He give me diagnose incorrect about AC panel that why he was very hestited to help replacement this part as he suggested .This mechanic only care about money event this Wellesley community are help him become so wealthy after LAWRY NG GIVE UP HIS SHOP.

They did engine work on my other car... first one was so perfect that when the other one had…read moreleaking gasket my first reaction was to bring the car to them.... and they did a great job After getting car back I opened the hood to look inside and found the entire compartment clean--as if it was new-- and it is beautiful. You know I will return again and again,

It's hard for me to believe that this shop has any negative reviews at all, because I couldn't have…read morehad a better experience. I brought my older BMW into Haskins for service and an estimate after being rear ended. They quickly provided a detailed estimate and ran through a few alternatives that I could think about, but sadly my insurance company determined that the car was a total loss and gave me the option of a payout for the value of the car. After agreeing to the amount, my insurance company tried to reduce the settlement and pay me considerably less. The people at Haskins were not obligated to help me negotiate with my insurance company (they were being paid their full amount regardless), but they went over and above and fought for me. They convinced my insurance company that what they were doing was not right, and I was paid every dollar I was promised! I could not have had a better outcome. I would recommend Haskins and their people to anyone (especially local Wellesley/Weston neighbors) needing automotive help. We are lucky to have this shop in town!!

I don't normally leave reviews, but I created an account to do so because I was blown away with the…read moreoutstanding service from Donna. I brought in my older model Lincoln sedan for an intermittent battery indicator light and a sudden noisy engine. I picked Larry Ng for the location, the reviews, and the fact they were open on Saturdays. I dropped the car off Friday afternoon. Before they closed on Friday Donna texted me that tehy had already diagnosed the noisy engine as a loose exhaust bracket that just needed new bolts. By Saturday morning Donna texted again that the car would need a replacement alternator. Everything was fixed by end of the day on Saturday. Since I wasn't able to pick it up right away, Donna offered to meet me there on Sunday -- even though they were closed!! I have never had this level of personalized service from a mechanic. The rates were very reasonable and they have made a customer for life!

EDITED 4/26/2021 This place seems to be closed either…read moretemporarily or permanently, though the self-service gas pump is still operating. Office and garage are closed, there is a "closed" sign on the window, but no other explanation. The phone is not answered and the voicemail box is full. Covid pandemic casualty, perhaps? Crappy way of doing business, at least have a phone message announcement alerting customers that you are closed---would have saved me a 22 minute drive. Downgrading from 4 stars to 2 stars.

Thank you for putting the mute button on the gas pump…read more I hate listening to really loud promotions at other stations.

Rare place that can do car annual check and is open on Saturdays. Friendly crew working hereread more

Fantastic family run service - Wadi and Tony ALWAYS take care of me. As a new Mass transplant and a…read moresingle woman, it means the world to me that I have a mechanic to go to that I trust. They literally have always dropped everything they're doing to change my tire, fix my trunk, pretty much anything. They're my go to shop. Thank you guys! -the girl in the grey 2009 kia

Tony was so helpful and took the time to look at my car and tell me if it was needed. He had a fair…read moreprice and did the work on one day

Eric was very helpful and made the car buying process easy! I'm loving my Tiguan. Thanks!…read more -Jack

Call Wellesley VW and ask for Mike E -- he was integral to our phenomenal experience in our new car…read morepurchase

Just had my first oil change here. These guys are such a breath of fresh air! Straightforward,…read moreorganized, efficient, and friendly to boot. I appreciate that they've got all the records computerized and that I get a print-out w/ all the details plus mechanic's notes. Update 7 years later: still love this place. They always tell me what's going on and give me options rather than trying to hard-sell the more expensive thing. They even referred us to a Subaru specialist when there was a minor fuel line leak (reported by the computer) on our Subaru Forester that they couldn't isolate (and didn't charge us anything for the diagnosis). In comparison, the dealership simply told us that we needed to spend $1000+ to replace the whole fuel line.

I've been using master mechanics for over 15 years now. They are always prompt in returning calls,…read moreset up appointments quickly AB's always are reasonable priced. I highly recommend them!

I have been going here for years and I can't imagine going anywhere else. When I moved away from…read moreNewton, I was legitimately terrified of trying to find anywhere that was even half as goo as these guys. Sam and Scott are easily two of the most pleasant people I have ever interacted with. They're knowledgeable and truly want to help their clients - not screw them over financially. They'll tell you what's going on with your car and explain what your options are - explaining the purposes and reasoning. And unlike some garages, they'll tell you when work isn't necessary or when it can be put off - because they are good people. Last year, my car reached the end of its lifespan and it was time for a new one. I called up Sam, who goes to auctions often for their used car inventory, told him my budget and what I was hoping to find right down to the color (black cars mean better car cookies in the summer). He found one that matched the description perfectly, within the price window, and within a week I was trading in my old car and purchasing the car I have now, which I absolutely adore. They're professional, honest, hard working and they get to know each person. I cannot speak highly enough about these guys, but I can say for certain if you're looking for a place that will treat you like a person who matters (regardless of car knowledge) and provide exceptional service - look no further. OTG is here for you.

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Smart staff Knowledgeable honest…read more They research every system of the car you are looking to purchase so it survives long term We bought a Honda CRV with 100,000 miles on it and she is still rolling with 318,000

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.

I was investigating purchasing a used Lexus from a nearby dealership. Completely at the last minute…read moreI called up and asked if they could fit me in to review the vehicle some time that day. I spoke with John and he worked to find an opening. He did, and I came on by and had the car evaluated. They found minor things (like the filters needed changing) but otherwise thought the vehicle was in good shape. I really appreciated them fitting me, and their review of the car with me. Highly recommended.

This garage was great! My daughter was home for holiday break and we discovered she had a hole in…read morethe muffler. I called and owner said bring it in and fixed it that day!