Jim is hands-down the most honest and extremely capable mechanic I've encountered. I stopped taking…read moremy cars to the dealer for service 10 yrs ago, and haven't looked back since. Service is thorough and fast. And his prices fair.

I know people in town love him, but he's got an attitude and can be snippy with customers for their…read morelack of knowledge (Dude, we take our cars to mechanics because we DON'T know how to fix them). Being more patient will go a long way.

Well the older car needed work-- as a gasket had gone and there was also maintenance due. As in…read morethe past I brought it to these felllows--- and again the engine work was completed and I am so pleased to have my car back and working well...... they have been my local go to place and will return again and again.

I took my 2017 Jeep in on 7/25 and was told I needed four new tires due to dry rot. I was also told…read morein the technicians report that my tires were dated 2014 AND OLDER. I said that was impossible as I had just gotten four new tires about 8 months earlier. My Jeep in garaged at home and I have a one mile commute to work. I was told the previous garage had installed EXPIRED TIRES on my Jeep which explained why they were already dry rotted. I told them PLEASE DO NOT DISCARD THOSE OLD TIRES as I will need to return them to the garage that sold them to me 8 months earlier. I asked for pictures of the date codes on the old tires and Haskins told me that "tires don't have date codes." Since I was getting the tires back I assumed I would check once returned to me since I KNEW tires had date codes. Next thing you know they "LOST" the four old tires. They expected me to accept their apology for losing my property but I demanded that provide a resolution since now I didn't have the "expired tires" to return to the garage that sold them to me. Well, weeks later Haskins claimed to miraculously find two of MY tires that I had been told were long gone - and these tires were dates 2022.I pointed out that the two tires they claimed were mine couldn't be mine per their own technicians report. They then admitted to errors on the technician's report and apologized again. They refused any compensation for losing my property and for lying to me multiple times. They apologized for what they referred to as "inaccurate communications"... DO NOT TRUST THIS GARAGE! Not even with personal items inside your car, let alone any work they advise is necessary. WHAT A NIGHTMARE! I have since learned that they have a horrific reputation... well deserved.

I don't normally leave reviews, but I created an account to do so because I was blown away with the…read moreoutstanding service from Donna. I brought in my older model Lincoln sedan for an intermittent battery indicator light and a sudden noisy engine. I picked Larry Ng for the location, the reviews, and the fact they were open on Saturdays. I dropped the car off Friday afternoon. Before they closed on Friday Donna texted me that tehy had already diagnosed the noisy engine as a loose exhaust bracket that just needed new bolts. By Saturday morning Donna texted again that the car would need a replacement alternator. Everything was fixed by end of the day on Saturday. Since I wasn't able to pick it up right away, Donna offered to meet me there on Sunday -- even though they were closed!! I have never had this level of personalized service from a mechanic. The rates were very reasonable and they have made a customer for life!

EDITED 4/26/2021 This place seems to be closed either…read moretemporarily or permanently, though the self-service gas pump is still operating. Office and garage are closed, there is a "closed" sign on the window, but no other explanation. The phone is not answered and the voicemail box is full. Covid pandemic casualty, perhaps? Crappy way of doing business, at least have a phone message announcement alerting customers that you are closed---would have saved me a 22 minute drive. Downgrading from 4 stars to 2 stars.

Rare place that can do car annual check and is open on Saturdays. Friendly crew working hereread more

I live in Mass & Sent A-Kar a $ 7,000.00 down payment for a…read morevehicle 28 days ago & I have no car & spoke to sales manager on Saturday who told me the car being delivered find out car is still at the dealership, not there's Thank you for all the lies you told me the other day!!!!!

Tony does a great job and stands behind his work. He replaced a belt for me and then decided it was…read moremaking a noise and replaced it again while doing other work. His prices are a good value.

Tony is the VERY BEST mechanic in the area! He's honest and his prices are very fair. He's thorough…read morein his analysis and doesn't do work that doesn't need to be done. How many times have you brought a vehicle to get work done and the shop starts stacking extra work onto the job? Not Tony. If he finds other issues that are concerning, he'll bring them to your attention; he doesn't try to upsell you on unnecessary work. First class shop! Highly recommended!

Went to test drive a black Atlas 2025 and loved it so much we bought it the same day. Eric…read moreTonkonogy was su insightful and very knowledgeable. He made the entire process seamless and efficient. Would totally recommend him to anyone who is looking to buy a VW.

Wellesley Volkswagen is an outstanding car dealership. Everyone from sales to service is excellent…read more I was raised on VW from my mom driving me around in a VW Beetle when I was an infant and couldn't sleep until today as a VW Jetta owner. Mom had Beetles. Dad had a VW bus. I've had Beetles, Passat, and Jetta. I started servicing my Passat here and because of excellent service bought my Jetta here. Shout out to Karl in Service and Arthur in Sales for outstanding work for me. I'm a working class person. I teach and have day jobs to support myself. I consider Volkswagen to be a practical car for me. People at this dealership are friendly, courteous, and fair.

I've been using master mechanics for over 15 years now. They are always prompt in returning calls,…read moreset up appointments quickly AB's always are reasonable priced. I highly recommend them!

First time bringing my 2019 Mazda for service here. Greg diagnosed my car's needs. It was done in 2…read moredays as he said. Price reasonable for the work that was done and now my car is smooth as silk when it drives. Master Mechanic is my new service provider

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

In Mid December 2024, we brought our 2020 Audi to Natick Auto Clinic (NAC) because the Check Engine…read morelight turned on. NAC charged us around 4 hours of labor to reconnect a wire that goes to a temperature sensor, claiming the wire was chewed by an animal. Once we started driving upon picking up the car - which was supposed to be repaired, we noticed the Check Engine light was still on. We thought NAC must have forgotten to reset the car computer after fixing the broken wire. We weren't worried because NAC told us there is an one year warranty, and we didn't have a chance to go back there immediately due to the holiday season. We didn't plan to use the car much anyway. We brought the car back in January. NAC claimed that it was the same exact wire that was chewed again by an animal, and this time charged us near 2 hours of labor, and changed the wire connector. It is noticeable that they didn't change the wire connector the first time. Their claim about animal chewing the wire is extremely bizarre, because the car has been parked on the driveway of a house in an affluent Boston suburb neighborhood, in December-January where outdoor animal activities are limited due to the cold weather. When we complained about the charge for the second repair - which should be under warranty, they don't recognize that they didn't properly fix the wiring issue the first time. Instead, we were accused of lying about the Check Engine light never being turned off. We are concerned about Natick Auto Clinic's commitment to quality workmanship and honesty in business practice.

I've been a patron of Natic Auto Clinic for well over a decade for maintenance and have purchased…read moremy last truck from them. I have had nothing short of outstanding service the from the sales department I think his name was Chris, and the owner Ralph was nothing short of awesome to work with. Kevin in the garage seems to be a mechanical genius they are very well versed in all vehicles modern and vintage. they have never failed to solve an issue of mine. I will continue to do business with them for the foreseeable future.

John is an experienced and insightful mechanic and Catalano automotive is a great place to bring…read moreyour car for service. After purchasing a used 2025 BMW 540i, I noticed a persistent grinding noise from the brakes at low speeds. I took it to the dealership as it is under warranty. They confirmed the noise but told me that the pads were recently replaced and they can't help me. I called John and described the issue and John asked me to bring it the next day. Although he could not reproduce the noise during inspection, based on my description, he suspected the problem was due to second tier BMW brake pads and recommended replacing them with OEM pads and he gave me a very competitive price. I hesitated a bit given that the pads on it were only 2 months old but then decided to trust his judgment, and he was absolutely right. Once the OEM pads were installed, the brakes became completely silent. The difference was immediate and dramatically improved my driving experience. John was professional, honest, and clearly knowledgeable. I highly recommend Catalano Automotive to anyone looking for reliable, expert automotive service.

This garage was great! My daughter was home for holiday break and we discovered she had a hole in…read morethe muffler. I called and owner said bring it in and fixed it that day!