AVOID THIS PLACE AT ALL COSTS!! THIS IS A RIPOFF SCAM UNSCRUPUOUS FITNESS CLUB operated by the…read moremanager, John B., who is an abject failure as a human being. This LA Fitness branch defrauds elderly clients without compunction. Quick summary: My 80-year-old mother canceled her membership in person in October 2025, and she has not been back since. This can be confirmed. However, LA Fitness continued to bill my mother through July 2026, until I noticed the monthly charges were ongoing. (Moreover, their monthly charge actually went up!) When I asked my mother about it, she told me she had already canceled her membership almost a year ago. She spoke with Cody, to whom she would bring coffee wherever she went to work out, and he took care of it - canceling her membership. My mother, therefore, had no idea why she was still being charged when I confirmed that LA FITNESS was still charging her. We live in different states, so I told her she had to go back to LA Fitness, cancel in person, and get a refund. Simple, right? My mother had to go there twice, and once with an elder advocate to make sure they finally canceled her membership and to get her refund. Smooth sailing, right? Nope. It was to no avail. This POS, John B., refused to reimburse my 80-year-old mother for 10 months of fraudulent charges (that were inexplicably increasing!). The person who handled my mother's membership, Cody, should have canceled it at her request in October, but he no longer works there. If John B. were a normal manager or even a merely functioning human being, he would correctly assume it was Cody's error, and LA Fitness would issue her a prompt refund. Manager John B knows by glancing at his computer that my elderly mother has not been back to LA Fitness since October, confirming her account that she told Cody to cancel her membership. A normal person, let alone a manager at LA Fitness, would apologize for the gratuitous charges and inconvenience to my mother and politely refund the charges for 8 months. Not you, John B. No Refund. No apology. No explanation. You make your own parents and family proud, my man. Please, snicker in disgust when you see Johnny Boy.