Ramon is the best He has a great personality and it's…read morealways a pleasure to see him, he asks what we need and performs his work with care. He has a very clean truck and wears booties coming in the home.

After posting about error in billing and excessive increase in yearly billing, was contacted by the…read moreoffice directly and they corrected the issue and gave me a better quote for yearly service. Nice to not have to argue with a company for a change. Thank you. And our tech Sidney is awesome.

Felipe is great. Will request him every time. Dave the owner stood by his company. Great example of…read morewhat a company can be no questions asked about warranting the work they did

Hi dave, Les liked your guy! W…read moreHe was on time and really knew his termite stuff! He gave my husband lots to think about and he checked the back door as well.

JP Miller and sons is extremely professional and friendly. Very thorough with the work and…read moreexplained what was needed, and why. The difference is night and day. They did everything they could to keep it safe for everyone in our home. I highly recommend.

JP Miller is the best! They have wonderful customer service especially John. Thank you always for…read moreall the help you have given me over the years.

Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

Donald Douglass (Greenacres, FL location) has been our pest control expert for several years. He…read moreis very thorough & always pleasant and professional. He listens to our concerns & has a lot of experience/knowledge to help us fight the bug battle. We appreciate him & he is an asset to Truly Nolen. Definitely recommend Donald D.

I have found no one better! Previously, I had hired other lawn/shrub chemical companies (and also…read morepest control) with mediocre results (some of those can be found on Yelp under "pest control"). But after 1 year with Home & Garden, I can say I have never been happier. Adrian and his team are the best for my property. We have zoysia as our lawn specie with some shady areas; it seems other companies don't know how (or don't care) to maintain it. But H&G PC took a shabby-looking lawn and made it look better than a golf course! We also had the entire house "dusted" for insects over a year ago when we first hired them. I have not seen a dead roach since!

My yard has improved substantially with their services. Very pleasant people to work with. They aim…read moreto please. Used them now for years. They are a great resource for learning how to care for your plants. Highly recommend.

Raised price and I was not interested in continuing with their services, which have not worked…read more Even though i did not renew or pay bill they preformed a service and want payment. Would AVOID this company

I first signed up for the service about 10 years ago. They used to come inside my condo and spray…read moreand make appointments. In the last two years I have noticed they just show up. Sometimes they leave a note on the door saying they were here and sometimes they just send a bill and say they were here. I live in a condo upstairs. I have asked them not to do this several times. I said I want my unit sprayed inside it does no good for me to pay you to spray my sidewalk and driveway when my HOA already does that. They continue to show up when I'm not home don't make appointments and again I don't always know that they've actually been here because they don't always leave a note. They increase the price and renewed my year without asking first if I wanted to renew at the new price. If they increase the price that's not a renual. They need to ASK. Again someone showed up at least they say they showed up and sprayed my sidewalk... However, the invoice has my signature on it although I was not even home. So how do I know they were even here? Saturday at 730 AM, they aren't even open on Saturday! I am working on canceling my service with them and I don't feel I should have to pay $77.50 when I can't even prove they were ever even here. Also I did not ask to renew at the higher price. Completely ridiculous that they come over here spray my driveway And sidewalk and expect $77 for not even five minutes of work. This company is a complete rip off and now they are threatening to send me to collections. I have sent a complaint to the Better Business Bureau. If I owe any money, it should be at the rate I signed up, not at the new rate that they decided to impose on me that I did not ask for or agree to. I don't like how they just "show up" and bill me and it's supposed to just be OK. If I end up paying this bill it's only going to be because reading the other reviews. I can see that this company likes to send people to collections so watch out. If I'm expected to pay $77.50 they need to do what I pay for, come spray inside my condo. I'm trying to pay this bill just to be done with them, by the end of the month as they stated when they called. Today is Feb 26, a Saturday and not only are they not open but they have already sent me to collections. I'd like to know how they completed a service at my home on a Saturday Dec 3 if they were closed?

So 3-4 months ago we began seeing holes in our front yard. They weren't very big but they were…read moremultiplying. After 1/2 dozen times or so of playing I'll fill it in and you dig it out again with some little nameless, faceless albeit ambitious opponent and seeing it was now creating a burrow near my drain pipe I decided I better call professional "critter deportation. But, above all else no matter what it was I didn't want it hurt or killed. At first I didn't have an inkling what it could be and frankly I didn't care. I owned pet rats growing up so even the vilest of vermin to most people is still wrong to kill to ME! Just an FYI of useless trivia. There is an honest to God study that showed children that own rats as pets have an easier time learning concepts and remembering them. No idea why this is so, but it was a valid study. Parents, your kids need rats! But, I digress. Anyway, I began using Yelp to call several places to get prices and opinions on what it could be while avoiding the business' that showed pics of them killing intrusive animals. It's was enlightening. Like all business' you get the gamut of highly professional to rude and aloof to stupidity that even you know is wrong. One of the business' I called (on Yelp) looked at the pics and said "I'm going to do you a favor and save you a bunch of money! This is from your sprinklers." I replied really? Hmmmm that's odd because when I fill the holes the very next day there are little mounds of dirt opening the hole again with VERY obvious big claw marks in it. Plus, it's also odd because we just laid our irrigation system and we have absolutely NO piping in that area. His response: "All I can tell you is what I know, and I KNOW this is from your sprinklers." Shaking my head I was done with nonsense so after calling several and getting exorbitant fees, idiot ideas, and people who didn't call you back I finally reached Bobbie Sue the owner of AAA Critter Trapper. She responded immediately, her fees were reasonable and she could be here the next day. Can I get an Amen?!?! She also guaranteed me that she traps humanly and releases not killing or even harming the animal. She was here first thing the next day with her team. She identified the holes as being from an armadillo (other knowledgable people had advised the same) and began by fencing off all the entrances & exits and putting a trap inside. Because armadillos move around and sometime have several burrows I had been adcised already that trapping it wasn't guaranteed. She left the fencing up and the trap in it for 3 days. When nothing was found in the trap she assured me it was safe to assume the burrow was unoccupied and filling it in wasn't going to trap and kill an animal inside. Her and her team did the work filling in the holes starting with jagged marble rocks. She advised me that most animals can't or won't dig out the blunt sharp rocks that can be found at any garden center. She advised me to then cover them in top soil to allow my lawn to recover the areas and finally she advised me how to clear our lawn of Grub Worms which is what the armadillos are looking for to begin with. I was elated by her prompt response, professionalism and her regard to resolve the matter completely. The morning they came to remove the fencing and close the burrow holes it was pouring rain. Her and her team couldn't have cared less. They did the work they needed to do never making the rain an issue. I guess when your job involves working out in the elements, the elements don't stop the work. So, If you have an issue with rodents, wild life, or problems from intrusive animals I highly recommend Bobbie Sue and her team. A woman is the right man for the job!

I'm thoroughly impressed with the service I received from AAA Critter Trapper & Repair. Bobbie Sue…read morewas very responsive, her and the team came out to review our situation, offered a solution that not only helped protect my home but also saved me lots of money. I highly recommend them and I'm asking for a pest control quote to possibly displace my current Big Brand service. I definitely prefer to support a small, local business that does excellent work.