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    Rid-A-Pest

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Rid-A-Pest

    Pest preventative services

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    Truly Nolen Pest & Termite Control

    Truly Nolen Pest & Termite Control

    (13 reviews)

    Failure to disclose fees by manager Brian during conversation about restarting service…read more The email below was an internal message sent to inform their team how extraordinarily dissatisfied I was with how they handled the call - BTW, I went with Hewitt and they were wonderful! Hi Team, Andrew has decided not to reinstate his PC services, citing that Brian did not disclose there would be a reinstatement fee of $141 at the time of their conversation. He feels it was unprofessional that all requirements to resume service were not fully communicated upfront. Andrew has paid the outstanding balance of $47.00, but remains adamant that the reinstatement fee was never discussed. He expressed strong dissatisfaction with how the matter was handled and stated he intends to post a negative review on public platforms such as Facebook, Instagram, and others to share his experience. Best regards, Ebony GINNY WHITE -sadly, you missed the point entirely. Not sure if that was due to avoidance or ignorance. The fact is that your manager Brian FAILED TO DISCLOSE all the fees that would be incurred by restarting service. He merely skipped over that fact thinking he had duped me. Guess what, NOT TODAY!! And one other thing. At HEWLETT, if you reinstate service within 6 months there is no additional fee. Maybe your business model should be revised to keep up with the competition! Truly Nolen Pest & Termite Control (Owner) 43 minutes ago Andrew, I responded to you on your Yelp review. I believe that the reason for the full $141 charge and not the $47 per month is because you cancelled 5 months ago and you had a balance of $47. We are sorry to lose you as a client. Sincerely, Ginny White Truly Nolen of America Inc.

    Donald Douglass (Greenacres, FL location) has been our pest control expert for several years. He…read moreis very thorough & always pleasant and professional. He listens to our concerns & has a lot of experience/knowledge to help us fight the bug battle. We appreciate him & he is an asset to Truly Nolen. Definitely recommend Donald D.

    Hometown Pest Control

    Hometown Pest Control

    (66 reviews)

    Mr Klinger just left my home. We have a real problem with ants and…read morehe came back and sprayed the outside and hopefully, we will get some relief. He is a big asset to the company with his attitude and desire to help My name is Ben B. and I live in Boca Raton, Fla.

    I first signed up for the service about 10 years ago. They used to come inside my condo and spray…read moreand make appointments. In the last two years I have noticed they just show up. Sometimes they leave a note on the door saying they were here and sometimes they just send a bill and say they were here. I live in a condo upstairs. I have asked them not to do this several times. I said I want my unit sprayed inside it does no good for me to pay you to spray my sidewalk and driveway when my HOA already does that. They continue to show up when I'm not home don't make appointments and again I don't always know that they've actually been here because they don't always leave a note. They increase the price and renewed my year without asking first if I wanted to renew at the new price. If they increase the price that's not a renual. They need to ASK. Again someone showed up at least they say they showed up and sprayed my sidewalk... However, the invoice has my signature on it although I was not even home. So how do I know they were even here? Saturday at 730 AM, they aren't even open on Saturday! I am working on canceling my service with them and I don't feel I should have to pay $77.50 when I can't even prove they were ever even here. Also I did not ask to renew at the higher price. Completely ridiculous that they come over here spray my driveway And sidewalk and expect $77 for not even five minutes of work. This company is a complete rip off and now they are threatening to send me to collections. I have sent a complaint to the Better Business Bureau. If I owe any money, it should be at the rate I signed up, not at the new rate that they decided to impose on me that I did not ask for or agree to. I don't like how they just "show up" and bill me and it's supposed to just be OK. If I end up paying this bill it's only going to be because reading the other reviews. I can see that this company likes to send people to collections so watch out. If I'm expected to pay $77.50 they need to do what I pay for, come spray inside my condo. I'm trying to pay this bill just to be done with them, by the end of the month as they stated when they called. Today is Feb 26, a Saturday and not only are they not open but they have already sent me to collections. I'd like to know how they completed a service at my home on a Saturday Dec 3 if they were closed?

    Rid-A-Pest - pest_control - Updated October 2026

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