I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

Detail oriented and very nice gentlemen, I would definitely recommend their cleaning services.read more

DO NOT USE THEM. They were hired for a deep clean, spent 5 hours but I had dust in so the bedrooms…read morein shades, windowsills, and AC grills. They never cleaned my refrigerator, oven, or microwave. One bathroom never touched. I would have gone NO STARS if I could.

Even though initially I wasn't thrilled with the idea of letting a stranger come in and clean my…read moreplace, overall it was a great experience. I loved that Kamilla did such a thorough job cleaning my bathroom and kitchen area that I specifically asked her to concentrate on. Had to provide her with my own mop and vacuum and actually glad I did. Because I'd rather have them use my own supplies rather than the one that was used in other places also. Another thing to mention is their rates. Compared to other cleaning services that I spoke to on the phone, Cleaning Master was pretty affordable. Glad I found them especially because it was my first time using cleaning services and still doubting if it's worth it. Thanks a lot from a happy customer! Definitely recommend and will use them again in future.

Booked 2 workers for a deep clean of bathroom, where there had been construction, and regular clean…read moreof the rest of my fairly tidy one-bedroom unit. Good stuff: The women arrived punctually - were organized, active and careful - used my own vacuum cleaner. Bad stuff: It was booked for 3 hours but they were ready to leave in under 2.5 hours - their own products were for a light clean but not for robust heavy cleaning - my bathtub was not scrubbed, just wiped down - they used a Swiffer for floor cleaning - I found places that were not dusted at all. So, average for maintenance cleaning but not great for deep dive cleaning.

3 thorough workers that arrived to help my friend with boxes unloaded from a moving truck were…read moresuperheros. My friend using the service was on her 1 week break from her government job and other places we called were booked till the next week. The cost for 5 hours needed to put the home in order was reasonable and the cleaners used to manage residue from thr boxes and beat up boxes were not asthma triggers. Things worked out with 2 small dogs in the house. Thanks Ominous Ozzie, Sweet Caroline and Lawrence the Great.

It is rare that I even think about posting a review. This is may be my third time. Steer clear. Let…read moreme explain. Pay attention to the people who gave the a 1 rating. That is the truth. I am disabled from an accident, and needed a deep clean. I also explained that am also extraordinarily allergic and sensitive to some sense and chemicals and require hypoallergenic products to be used in my home, and that anything that's chemical smelling needed to be avoided. He assured me that that would be the case, although it didn't turn out that way. I got the name from a Facebook group from the neighborhood, thinking I could trust that. Realizing now that it's a lot of nepotism that goes on in the group, so be it. I explained my situation to the owners son, he gave me a quote, which was much higher than the last deep clean that I had but I said I wanted to support community business. That was my bad. In addition to it being an expensive quote, he explained to me that in order for it to be done in a short period of time, so that I would not be displaced from my home for an extraordinarily long period of time, he would place three of his workers in My Home for two hours, which would equal six hours of work time in total. ?That's how we calculated the expensive cost. To include the windows, that would be the third person and that would be just to do five really small brownstone windows, which, I told him, when I used to do my own windows it didn't take an hour to do. Anyway , he also explained to me that if I didn't cancel within 48 hours that I would lose my full deposit. I explain to him that as a disabled person that anything could happen to me, and lo and behold, I had a gripping migraine the day of the service. So I had no other choice, but to sit out in the hallway with my migraine medication's and fingers crossed that I wouldn't end up on the floor. I waited patiently for the crew to get here and finish. I was sick as a dog, but I was then told to walk through the apartment before they clocked out; I could barely move at that point, but I walked through, and within the two minutes that I was with them the windows seem shiny because it was a bright day and that was about all I could take in and two minutes, the crew left and clocked out with the owner and said "the owner is going to call you in about five minutes. please pick up the phone so she can get your feedback". Cynthie called me, and it was right about the time that I did my own little walk-through without all the people around me and I started to notice things weren't quite right. I also noticed that the smell that was emanating into my lobby, where I was sitting, having a migraine, was actually coming from apartment, very strong smell, was making me sick to my stomach, etc. worsening my migraine. ( I had to sleep with a mask on that night and threw the next day, horrible! )I got on the phone and I told Cynthia that I was identifying things that were not quite right, and that I had started taking pictures and videos, but to be quite honest, I was not in any shape to have a long discussion with her, we said we would speak the next day. That was my understanding, I agreed if I was feeling well enough. I then spent the next 24 hours sick, but looking at things closely and seeing as you can see from my photos and many many more photos, and videos of things that were not done it was like I was still in a mound of dust and dirt. I will say that they did my floorboards, I'll give them that. But visible furniture pieces with , dust on them were not attended to, it was completely bizarre-dirt/grit on the floor right in front of the refrigerator where one of the workers had sat was still there -I was just flabbergasted. to take photos and videos and email them, Cynthia said we were supposed to talk on Monday, but that was not my recall, I was advised to continue to create a written documentation of our correspondence, and not just leave it to a phone, call, and, in my very first email/with video and pictures I asked for a discount, that was my first request but as the days went on over the weekend, I realize just how messed up this job was I realize that I wanted either a refund or a discounted Refund. after about 30 photos/videos, I heard from the son again via email saying that he could send somebody only within the next seven days since I had "missed my opportunity to have a cleaner come within the guaranteed 24 hours", but if I did not agree, I would lose my ability to get a cleaner, and that I would still be charged the full amount. End of story. I'm like"watt, WHAT? What a bunch of scammers! I've never dealt with a business like this, and so much for wanting t entrust my business to a neighborhood company who is struggling from recovery post Covid. Now I see the ratings on yelp are bad, and I did wonder why in the Facebook group they said they were struggling so much, perhaps it is because they are not so great after all!

I just moved into a 2 bedroom I didn't feel like it was as clean as it should have been, so I…read morehired Ez Green. Steven had someone come out with one days notice and did a great job. She cleaned every inch of the apartment. It was even dirtier than I thought it was. She also helped me unpack and organize my stuff. I was feeling overwhelmed and this was just what I needed. She was fantastic!! Now I will have her once a week.

I hired EZ green clean for a deep clean of my new apartment (move-in). The cleaner was very…read morethorough and so nice. She did arrive 45 mins late but I'm not going to fault her too much... it was bad weather. I wasn't in a hurry. She did whatever I asked and I was happy with the result. I would use this company again.

2nd floor apartment needed a deep cleaning. We were so happy with the outcome. they were very…read moreresponsive, confirmed the appointment, arrived just a little late but made up for it with the job they did. The outcome was just what we hoped for.

I had been looking for a while for a good cleaning service for my house. Many of the people with…read morewhom I spoke quickly proved themselves to be annoying and/or snarky. Suddenly I came upon Lady Maids Cleaning Service. This company was polite, professional, efficient, and got the "job" done nicely. They were easy to work with and returned every phone call. I love working with them and would recommend them anytime. They are a 10 in my book.

**"Etty Cleaning Services did an amazing job! The team was professional, friendly, and paid close…read moreattention to every detail. My home looked and felt completely refreshed after the cleaning. I really appreciate their reliability and quality of work. I highly recommend Etty Cleaning Services to anyone looking for professional and trustworthy cleaning services."** -- **Satisfied Customer**

Hector is professional, efficient, knowledgeable, and communicative. All the qualities you'd expect…read morefrom a passionate business owner. I asked if he could complete a job which required the use of wet vac, towels, and mops, and he gave me a fair quote and estimated time of arrival. He showed up on time, with the necessary tools and helped me take care of my tenants. I highly recommend Certified Cleaning.

Amazing service! Fast to respond, professional, and very thorough, reasonably priced. I had a…read morefinished basement covered in sewage residue (the Great Storm of September 29, 2023 hit us hard in Brooklyn) and I needed this job done fast. Hector came to the rescue! I would hire him again in a heartbeat.