Finally a New York cleaning service company I can trust. I'm so glad I found Cleaning Exec and will…read moredefinitely book again. After a few horror stories with other companies, I was extremely skeptical and thoroughly vetted my options. Cleaning Exec, though not many reviews on Yelp, seemed to have consistently very happy customers. And now I am one of them! Iris was my cleaner - she arrived early/on time and was happy to stay to clean for the full 1.5 hours for my studio cleaning. Pricing is very competitive for the NYC area, and for the fabulous quality of Iris' work, it was worth every penny. Thank you Iris and Cleaning Exec! Highly recommend.

I have had really great experiences using this cleaning service! I do a deep clean about every 6…read moreweeks and I have used them about 5 times. I am always happy with the results. I appreciate that it is just one or 2 people in your apartment, not a whole crew. They are always on time and being able to schedule online and through text is super helpful. I do think the service is a little pricey, but other than that it is great!

This is my first negative review on yelp. I would not recommend Sea Green Cleaning for any…read moreservices. They are unprofessional, making numerous excuses. The owner Hazel does not take accountability and communicates in an aggressive tone. I have had two cleaning sessions with them so far both the times the cleaner arrived 40-70 mins late. The cleaner herself was nice but was having an argument with Hazel in Spanish. She arrived to my house with no cleaning supplies which only after six phone calls and back-and-forth somebody came with cleaning supplies. As a courtesy they gave me off discount. I even told her as a courtesy if you do not return my money which I gave for the third cleaning for a patio I will have to write this negative review because Im not one to write bad reviews as I understand the impact on a business. I definitely would recommend staying away from this business. They took my money for patio cleaning which they never did, kept saying they can't return it because it's the Fourth of July weekend, even though the payment was made via Venmo. For this patio cleaning I waited for one week and readjusted my time schedule 4 times. I have given them numerous chances and they said the delay is caused by my building asking for COI. I unfortunately had to move out which I had communicated that my lease is ending. Yeah I would give one star it's only because I feel bad for the workers who seem nice and pleasant natured that I am giving an extra star.

Made last minute request (about 1.5 days in advance) and Hazel was responsive and made it happen…read more It was actually very easy! Cleaning staff (just one for my tiny apt) arrived on time and took about 2.5 hours to clean. Very detailed and overall thorough job. The apt is tiny and I can certainly do the upkeep, but a professional cleaning is nice to have as well every once in awhile. Highly recommended!

3 thorough workers that arrived to help my friend with boxes unloaded from a moving truck were…read moresuperheros. My friend using the service was on her 1 week break from her government job and other places we called were booked till the next week. The cost for 5 hours needed to put the home in order was reasonable and the cleaners used to manage residue from thr boxes and beat up boxes were not asthma triggers. Things worked out with 2 small dogs in the house. Thanks Ominous Ozzie, Sweet Caroline and Lawrence the Great.

It is rare that I even think about posting a review. This is may be my third time. Steer clear. Let…read moreme explain. Pay attention to the people who gave the a 1 rating. That is the truth. I am disabled from an accident, and needed a deep clean. I also explained that am also extraordinarily allergic and sensitive to some sense and chemicals and require hypoallergenic products to be used in my home, and that anything that's chemical smelling needed to be avoided. He assured me that that would be the case, although it didn't turn out that way. I got the name from a Facebook group from the neighborhood, thinking I could trust that. Realizing now that it's a lot of nepotism that goes on in the group, so be it. I explained my situation to the owners son, he gave me a quote, which was much higher than the last deep clean that I had but I said I wanted to support community business. That was my bad. In addition to it being an expensive quote, he explained to me that in order for it to be done in a short period of time, so that I would not be displaced from my home for an extraordinarily long period of time, he would place three of his workers in My Home for two hours, which would equal six hours of work time in total. ?That's how we calculated the expensive cost. To include the windows, that would be the third person and that would be just to do five really small brownstone windows, which, I told him, when I used to do my own windows it didn't take an hour to do. Anyway , he also explained to me that if I didn't cancel within 48 hours that I would lose my full deposit. I explain to him that as a disabled person that anything could happen to me, and lo and behold, I had a gripping migraine the day of the service. So I had no other choice, but to sit out in the hallway with my migraine medication's and fingers crossed that I wouldn't end up on the floor. I waited patiently for the crew to get here and finish. I was sick as a dog, but I was then told to walk through the apartment before they clocked out; I could barely move at that point, but I walked through, and within the two minutes that I was with them the windows seem shiny because it was a bright day and that was about all I could take in and two minutes, the crew left and clocked out with the owner and said "the owner is going to call you in about five minutes. please pick up the phone so she can get your feedback". Cynthie called me, and it was right about the time that I did my own little walk-through without all the people around me and I started to notice things weren't quite right. I also noticed that the smell that was emanating into my lobby, where I was sitting, having a migraine, was actually coming from apartment, very strong smell, was making me sick to my stomach, etc. worsening my migraine. ( I had to sleep with a mask on that night and threw the next day, horrible! )I got on the phone and I told Cynthia that I was identifying things that were not quite right, and that I had started taking pictures and videos, but to be quite honest, I was not in any shape to have a long discussion with her, we said we would speak the next day. That was my understanding, I agreed if I was feeling well enough. I then spent the next 24 hours sick, but looking at things closely and seeing as you can see from my photos and many many more photos, and videos of things that were not done it was like I was still in a mound of dust and dirt. I will say that they did my floorboards, I'll give them that. But visible furniture pieces with , dust on them were not attended to, it was completely bizarre-dirt/grit on the floor right in front of the refrigerator where one of the workers had sat was still there -I was just flabbergasted. to take photos and videos and email them, Cynthia said we were supposed to talk on Monday, but that was not my recall, I was advised to continue to create a written documentation of our correspondence, and not just leave it to a phone, call, and, in my very first email/with video and pictures I asked for a discount, that was my first request but as the days went on over the weekend, I realize just how messed up this job was I realize that I wanted either a refund or a discounted Refund. after about 30 photos/videos, I heard from the son again via email saying that he could send somebody only within the next seven days since I had "missed my opportunity to have a cleaner come within the guaranteed 24 hours", but if I did not agree, I would lose my ability to get a cleaner, and that I would still be charged the full amount. End of story. I'm like"watt, WHAT? What a bunch of scammers! I've never dealt with a business like this, and so much for wanting t entrust my business to a neighborhood company who is struggling from recovery post Covid. Now I see the ratings on yelp are bad, and I did wonder why in the Facebook group they said they were struggling so much, perhaps it is because they are not so great after all!

My apartment was just cleaned about 10 minutes ago and I had to jump onto Yelp to give a review. My…read moreapartment has NEVER looked this good.The girl who came was so sweet and kept asking me if there was anything else that I wanted her to do. My bathroom and kitchen are literally sparkling right now. She was also very careful with my things. I highly recommend this company.

I specifically requested a deep clean of an empty apartment. I purchased a 3 hour service for a…read moresmall and empty 2 bedroom that was to cleaned by the building. When the cleaner arrived, an hour after the service was confirmed for, I walked them through the apartment pointing out the areas I wanted them to focus on - inside of kitchen and bathroom cabinets, windows, bathroom including inside of the shower, etc. 3 hours later I returned to only clean floors. I had to clean everything myself. No one from the company followed up on the service. Not worth it, even considering the competitive pricing.

Even though initially I wasn't thrilled with the idea of letting a stranger come in and clean my…read moreplace, overall it was a great experience. I loved that Kamilla did such a thorough job cleaning my bathroom and kitchen area that I specifically asked her to concentrate on. Had to provide her with my own mop and vacuum and actually glad I did. Because I'd rather have them use my own supplies rather than the one that was used in other places also. Another thing to mention is their rates. Compared to other cleaning services that I spoke to on the phone, Cleaning Master was pretty affordable. Glad I found them especially because it was my first time using cleaning services and still doubting if it's worth it. Thanks a lot from a happy customer! Definitely recommend and will use them again in future.

Booked 2 workers for a deep clean of bathroom, where there had been construction, and regular clean…read moreof the rest of my fairly tidy one-bedroom unit. Good stuff: The women arrived punctually - were organized, active and careful - used my own vacuum cleaner. Bad stuff: It was booked for 3 hours but they were ready to leave in under 2.5 hours - their own products were for a light clean but not for robust heavy cleaning - my bathtub was not scrubbed, just wiped down - they used a Swiffer for floor cleaning - I found places that were not dusted at all. So, average for maintenance cleaning but not great for deep dive cleaning.

I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

Our office is located nearby and this cleaning company was the closest to us. I dealt with Sophia…read morein person and she is a really detailed oriented person. The cleaners came on time and amazed us with how they left the premises clean and the productivity level of our team saw a huge increase. We agreed on price and the scope of work, all was delivered as agreed. I also needed a home cleaning services and I knew who I would hire. Now with a huge confidence I'm recommending this services to anyone who are looking for a reliable and efficient cleaning services. I generally tip my cleaner at around $20 and this all brings a smile upon the end of the job.

I really was so happy with the care of the deep cleaning that I gave them a stellar review and…read morereferral to a new client . I also scheduled monthly cleanings . This time around many things on their standard cleaning checklist was left out . Floors and trash left behind. They were in and out of my home , I came back two hours later and they had already left. When I contacted the owner he had an excuse for everything saying I should pay more. Very disappointed.

I was drawn to the service because Erica shares my first name but the quality of the service is…read morewhat makes me recommend them to others. Erica's house cleaning service did a deep clean on our first floor and basement that surpassed my expectations. They cleaned all my windows, blinds, molding, and even the inside of our microwave and toaster oven. Previous cleaning services had not done such a nice job. I would highly recommend them.