Just wanted to take a moment to say how great an experience we had with Joe Murtha. He helped us to…read moreget a house sold for the price we were looking for, even with everything going on in the market. Also when the snowstorm of the century came through and threatened our final walkthrough and closing Joe went out and shoveled a path to the front door himself and managed to get someone out to plow the driveway. Excellent experience!

From the owner: Marble Key Realty is the Best Real Estate Company in Watertown NY. We specialize in Military…read moreRelocation, Luxury Waterfront and Investment property purchases in Watertown, Fort Drum and Jefferson County.

Nancy D. Storino got us a buyer very early in the process and got us a price $11,000 above our…read moreasking price! She paid close attention to every detail and kept us on track to concluding a successful deal. We closed yesterday and are very happy with how this has all turned out. We would recommend Nancy D. Storino to anyone looking to sell property here in the North Country!

This is the second time I've had Nancy Storino involved in selling a property in Watertown. Does…read moreanyone know the "North County" real estate market better than Nancy? I doubt it! She is tenacious. She is thorough. She is pleasant to work with. She is great even when the market is difficult. Also, the recommendations she makes for other professionals in the process are stellar. Lawyer? She recommended Paul Trimper and I have never had a more positive legal experience with any lawyer. Nancy goes "above and beyond" and we are very grateful. I heartily recommend Nancy and her staff for ALL your real estate needs.

I didn't believe it would ever happen, but today a minor miracle occurred. After four years and…read morethree failed deals, Micah Matteson finally sold our house in Watertown, NY! We could not have asked for a better, more honest, more forthright, harder working property manager and real estate agent than him. We followed him from another PM company to Berkshire Hathaway. He was definitely the best decision BH ever made. Anyone with property needs in upstate NY should run (not walk) to Micah Matteson at Berkshire Hathaway of CNY Thank you, Micah. So glad to finally call you just our friend

Shame, shame, shame. This owner rented a unit to a very young couple with a baby while the husband…read morewas serving our country. Upon move in it was filthy, filthy, disgusting. Dead bugs everywhere, dog shit on the floor and smelled like cat piss. The blinds looked like someone spit syrup all over them. The bathroom leaked. I could go on. The poor mother had rented from another state so being young she felt she didn't have much choice but to take it. Upon move out they had the nerve to charge $513 to clean the carpet upstairs. Yeah, the carpet they left dog shit on that smelled like cat piss. The square footage shouldn't have cost more than $165 at most. Truthfully they should have put new carpet down but hey what do you expect from a slumlord. Do not rent from this terrible person.

I am completely flabbergasted by the negative reviews left for this company as this is my second…read moretime dealing with them and honestly, I never want to deal with any other company but them. I first rented from them in 2015 and lived in that house until 2017 when the owners decided they wanted to sell. They were a military couple who now lived out of state and had no desire to come back. I loved this company so much, I took another rental that was being managed by them. Cliff and Nikole are not only accommodating, they do anything they can to take care of any need you may have. From the smallest things like paperwork to big things like emergency repairs. They are fast and efficient and they care about their clients. I don't have to go into the office much but when I do, it's always a nice experience. They both are so friendly and so welcoming and the atmosphere is amazing. It's the kind of place that you walk out of smiling. I have never had a problem reaching them whether it was early morning or late at night. They go above and beyond for their clients. I strongly recommend this company for all of your rental/property management needs. You will not be disappointed!

We were hoping to find a good realtor. We stopped at the…read moreoffice gave our information and what we were looking for. We are buying with cash. Not one email, no phone calls, no text. Obviously not put in the MLS notifications. We will be giving someone else our money. The girls in the office were polite.

Amanda is a fantastic broker. When we were interviewing for an agent she was one of the few that…read morehad a positive approach to our house. She was great with providing information and resources. Although we did not end up going with Amanda (the sold FSBO) I would recommend her without a hesitation.

Negative reviews are fairly accurate. Owner/landlord has this smug, better-than-you attitude. Left…read moremy apartment spotless and he tried to withhold $145 of my security deposit. Said $125 was for painting when the apartment had not been painted for 2 tenants. It was normal wear and tear, not damage. This is not something that should be charged for; it's customary to have to paint between tenants. Had to threaten with legal action to get rest of security deposit back.

I have lived here for a little over 3 years and have been very happy here. It's a great, and…read morecomfortable place to live. Don't judge the apartments by the look of the building's exterior which is warehouse/factory like, the interior apartments are very nicely renovated and make my guests gasp as soon as they step foot into my apartment. Maintenance issues are resolved in a timely manner and the maintenance staff here is pretty darn good. Hats off to Sam who did an awesome job on fixing my apartment's heating system this past October. Thank you Sam, I would have frozen to death and died without you. The area is a bit noisy, but that's usually the case for any location that's walking distance to the best restaurants and nightlife the town has to offer. Directly across the street from the apartment building is a great Coffee and Bakery shop called Starch Cafe which has definitely brought a much needed hip vibe to Watertown without the Starbucks prices. Besides, the primary parking lot, we also have two other options for parking, which come in handy. Rob, the owner is always polite, courteous and attentive to our needs. Rent is affordable and the property, like Rob's dog Alex, well maintained and cared for.

Joseph Murtha was the selling agent on a house I bought, and he was an absolute nightmare to deal…read morewith. He would stall and claim he could not reach his client, avoid answering questions, and set the final walkthrough for the morning of the closing. Then when significant new damage was discovered during the walkthrough, he blamed us, refused to negotiate for repair costs, had someone do a terrible coverup job, insulted us repeatedly, and threatened to sue if we did not go through with the initial offer. We had no say in who the seller picked as a realtor, but please do not give this slimeball any of your business! (I highly recommend Stephen Gleason and William Leepy from NNY Realty instead)

Actually a horrible business that will rent you houses that are falling apart and then when you…read morenotify them about it they disappear and claim they have no responsibility. So now you just have to live with a huge hole in your ceiling and tons more in the roof. Don't do it! :)

Short version: Jason Smith and his team are lazy and horrible at communication. I would never trust…read moreanyone in this office to help with the buying or selling a house. If I could give Jason Smith and his team no stars I would. Jason puts up a good front but will do nothing to help in selling your home. He walked into our home and informed us how beautiful it was and how it would sell really quickly. We ended up selling the house For Sale By Owner with our own sign out front and listing on Zillow as an FSBO. Jason will tell you exactly what you want to hear and makes lots of promises about what he is going to do to help sell your home but never follows through. There were many times that his colleague Lisa would come to the house to do an open house. When we would meet with her after the open house she wouldn't have much feed back for us and would just say it went well and she expected that we would see offers from the efforts. We would often times after showing ask for feedback about the house and Jason nor his team would have any kind of valuable constructive criticism. It would usually be something like "Yeah, they loved the house." "Ceilings were a little low upstairs but otherwise they loved it." There were also numerous times that we would attempt to make contact with Jason and it would take hours or days to get a response from him. Jason's communications skills are lacking. He is 100% a salesman of himself and his company but not of your house. After we discontinued our contract with Jason his office still had paperwork for our house that we needed in order to complete the sale of our house. We attempted to make contact with him for approximately 5 weeks. When we showed up at office to get the paperwork they initially stated that they did not take any paperwork from us. After further pushing stating that they did have the paperwork and it had been dropped at an attorney they called the office and surprise the paperwork was there.

We listed our home with Jason after not being satisfied with another agent. He was amazing from the…read moreget go! He came in to our home and told us what he needed to be done to market our home. He had some great tradesman that worked with him to take care of all of the little things that were preventing our home from selling before! We knew we were in good hands with him! He had our house under contract and closed in about 6 weeks! I would recommend Jason to anyone looking to sell their home! He goes above and beyond for his clients! I can't say enough good things about him and his team!