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    The Jason Smith Team

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    9 years ago

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    Bennett Realty Group - I guess you guys needed proof that my review IS VALID!  I updated my review too.  Thanks!

    Bennett Realty Group

    (5 reviews)

    Shame, shame, shame. This owner rented a unit to a very young couple with a baby while the husband…read morewas serving our country. Upon move in it was filthy, filthy, disgusting. Dead bugs everywhere, dog shit on the floor and smelled like cat piss. The blinds looked like someone spit syrup all over them. The bathroom leaked. I could go on. The poor mother had rented from another state so being young she felt she didn't have much choice but to take it. Upon move out they had the nerve to charge $513 to clean the carpet upstairs. Yeah, the carpet they left dog shit on that smelled like cat piss. The square footage shouldn't have cost more than $165 at most. Truthfully they should have put new carpet down but hey what do you expect from a slumlord. Do not rent from this terrible person.

    I am completely flabbergasted by the negative reviews left for this company as this is my second…read moretime dealing with them and honestly, I never want to deal with any other company but them. I first rented from them in 2015 and lived in that house until 2017 when the owners decided they wanted to sell. They were a military couple who now lived out of state and had no desire to come back. I loved this company so much, I took another rental that was being managed by them. Cliff and Nikole are not only accommodating, they do anything they can to take care of any need you may have. From the smallest things like paperwork to big things like emergency repairs. They are fast and efficient and they care about their clients. I don't have to go into the office much but when I do, it's always a nice experience. They both are so friendly and so welcoming and the atmosphere is amazing. It's the kind of place that you walk out of smiling. I have never had a problem reaching them whether it was early morning or late at night. They go above and beyond for their clients. I strongly recommend this company for all of your rental/property management needs. You will not be disappointed!

    Havens Group - Rob Havens, President

    Havens Group

    (11 reviews)

    Negative reviews are fairly accurate. Owner/landlord has this smug, better-than-you attitude. Left…read moremy apartment spotless and he tried to withhold $145 of my security deposit. Said $125 was for painting when the apartment had not been painted for 2 tenants. It was normal wear and tear, not damage. This is not something that should be charged for; it's customary to have to paint between tenants. Had to threaten with legal action to get rest of security deposit back.

    I have lived here for a little over 3 years and have been very happy here. It's a great, and…read morecomfortable place to live. Don't judge the apartments by the look of the building's exterior which is warehouse/factory like, the interior apartments are very nicely renovated and make my guests gasp as soon as they step foot into my apartment. Maintenance issues are resolved in a timely manner and the maintenance staff here is pretty darn good. Hats off to Sam who did an awesome job on fixing my apartment's heating system this past October. Thank you Sam, I would have frozen to death and died without you. The area is a bit noisy, but that's usually the case for any location that's walking distance to the best restaurants and nightlife the town has to offer. Directly across the street from the apartment building is a great Coffee and Bakery shop called Starch Cafe which has definitely brought a much needed hip vibe to Watertown without the Starbucks prices. Besides, the primary parking lot, we also have two other options for parking, which come in handy. Rob, the owner is always polite, courteous and attentive to our needs. Rent is affordable and the property, like Rob's dog Alex, well maintained and cared for.

    The Jason Smith Team - realestateagents - Updated May 2026

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