On February 6th, we had our septic tank professionally pumped. Shortly thereafter, our plumbing…read morebecame clogged. On February 11th, we contacted Murray Plumbing and Electric to snake the drain line located between the two bathrooms inside our home. On Friday, February 13th, my husband took time off work to meet your technician, Zac. He explained the issue in detail. Zac proceeded to snake approximately 10 feet into the line, removed some grease, confirmed that everything appeared to be flushing, and then left. The service call lasted approximately 10 minutes. We were charged the $89 service fee plus $195 per hour, totaling $284. Unfortunately, the clog returned almost immediately, leaving one of our bathrooms completely unusable. It is unacceptable to pay $284 for what appears to have been a minimal and incomplete service. I contacted your office and spoke with Jenny through your call center. I clearly expressed my dissatisfaction, explaining that the technician did the bare minimum and failed to thoroughly clear the line. I also stated that I expected a higher standard of service based on your company's reputation and reviews. Jenny assured me that you would send another plumber at no charge to correct the issue. On February 18th, Ozzie and his trainee arrived. Ozzie was professional and informed me that the $89 trip fee would be waived, but we would still be charged $195 for the service. I explained that our funds had already been depleted after paying $457.60 to have our septic tank pumped and an additional $284 for the initial snaking service that did not resolve the problem. Even Ozzie acknowledged that Zac likely only cleared enough grease to temporarily relieve the blockage, which would explain why the clog returned so quickly. Ozzie then connected me with Missy, the manager. At that point, we were informed that the issue was being attributed to the company that pumped our septic tank, despite the clog clearly being located between the two bathrooms inside our home -- not in the septic tank itself. We were then told that because the septic tank is allegedly full again, your company cannot snake the line. This situation is extremely frustrating. We have paid significant amounts of money and still have an unresolved plumbing issue and an unusable bathroom. We expect a proper resolution and accountability for the incomplete service that was initially performed.

OVER PRICED ! 759…read moredollars for moving 2 outlets, took 3hours. service fee doesn't even go towards the job. And no finance available under 1500 which I did not find out till after. Gentleman was nice but had to do a store run and I had to pay for that time he was out shopping. NEVER AGAIN, OVER PRICED !

First of all they did the estimate, $69. That was OK But, the most important job I wanted done was…read moreestimated at $895. I felt that was too much as I had the similar job done by another Co. 2 years ago. The job at that time was around $150. I know prices have risen but, not that much. I decided to get my tools out and try it myself...I hate plumbing. The total parts were $56 and 1.5 hours of my time! I guess I owe myself $839. Thank me very much.

I had a tough drain clog in my kitchen, but I called you guys, and the issue was quickly and…read moreexpertly resolved. I am getting along in years, so I can't recall the names of the nice gentlemen who came out to my home to fix the clog, but they were really quite thorough! I do remember the person I spoke with on the phone, however. His name was Jordan (the only reason I remember that is because he told me to call him "Jazzy"Jordan ), and he was a very polite young man with great energy! (He made me laugh!) All in all, it was a great experience. Highly recommended!

I got asked today, what company i use for my HVAC needs. With alot of confidence in my answer, i…read moretold them, Air Solutions. I had a young woman do the maintenence for my unit yesterday, and she was outstanding. I think her name is Andrea. I'll have to find out for sure because i would definitely trust her to do more work on my home. Thank you Air Solutions

The work was fine they did on a Wednesday. I called trying to find out where to send a check get an…read moreanswering service this happened three times she said someone would call me back no one ever did Friday 2 day after the work they're outside my home wanting money NO communication

Honest, trustworthy and responsive. We recommend Wooten to everyone we know! They've helped fix…read moreminor leaks in our previous and current homes, made sure we knew when something was easy enough to do ourselves, and are very affordable. We recommended them to our parents when they had a slab leak and had been quoted over $20,000 by another vendor. Wooten's quote came in thousands under the other vendor's quote - they are honest and won't try to sell you on extra work or inflate prices.

They came the same day I called. The technician Jeffrey did the work effectively and efficiently.read more

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.

I had DavCo come to my home when I had AC problem. I…read morefigured I was going to have to replace my central AC unit. It started making a noise then stoped working. One of the DavCo service members was at my home within two hours. I feel certain that response time depends on the number of calls they respond to. Sometimes it may be quicker. Sometimes it may take a little longer to take care of customers. I felt two hours was a good response time. Some of the other companies told me it would take two days before they would address my problem When the service man told me that my problem was a fan motor and nothing worse I felt relieved. It did not cost me a fortune, only a fan motor. They could have told me that the entire unit had to be replaced. And I would not have known the difference. Everyone I talked with was friendly, knowledgeable and professional

Buyer beware!!!! Charged me $900 to repair a leak under my kitchen. Told me there was more cast…read moreiron under there but not leaking. Said they wanted $2500 to replace remaining cast iron. Told them I would hold off on the other cast iron pipes. Leak never stopped after Davco "repaired"!!! When I sent an honest plumber under there he said it was leaking less than 4 feet from the repair that was done. He repaired the leak for 1/3 the quote Davco gave me, with no problems since.

Great service! New to the area and great quality and very prompt problem solution! Thanks Ted!read more

The owner of this company will not even come and look at the mess that his workers made to my…read morelinoleum floor that they put in my RV. It's been several months now he won't come and see it. He keeps on telling me how they can fix it for more money. He won't even come face-to-face with me. I have no good words for this man, he's a swindler do not do business with you. He jumps on that quote really fast but then the job never gets done completely. Let me show you these pictures one more time and this is how he said it was finished.

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

Came out installed to new a/c units the violated several nec codes and hvac codes. They had to come…read moreout the next day and redo 70% of it. They weren't going to pull a permit. They also did the electrical which hvac usually doesn't do. They had to hire an electrical contractor to install it right. When these guys show up to your house ask for hvac journeyman licenses and permit number. Make sure it gets inspected.