Neal's was a lifesaver in a difficult situation. My brother died unexpectedly and while his widow…read morewas returning from the funeral with her 3 year old daughter and 7 month old son the car started losing power and lots of fluid. None of the other family members were close but we were able to get it to Neal's Automotive where they kept the car after a family member eventually picked her up and they were quick to dig into the problem. We were dealing with them from hundreds of miles away and were clearly desperate - they very easily could have taken her to the cleaners, but they told us it was just a transmission line that had come lose and it wouldn't be much at all. After hearing her story they gave the car a thorough inspection and were more than fair on a few additional safety issues they found. They were truly a pleasure to deal with and we could not be more thankful for their caring for a stranger during her darkest days.

Had the guy fix a noise on my car, he gave me my car back in two hrs, i drove it and told him the…read morenoise is still there, he said "well thats something else!" What!!!!!i was so confused i brought the car to him for the noise...whatever he said he fixed, the next mechanic said i had factory parts on my vehicle, nothing had been changed, the next mechanic also said what this mechanic said he did, theres no way my car could have been ready in 2 hrs, i really need my $600 back, im tempted to go out there with a picket sign that says buyer beware...wish i could rate less than 1

Car maintenance was something I was afraid to do alone but they made it painless. Explained things…read moreto me I needed to know and got me all taken care of. Will be back for all my car needs

From the owner: We are a family ran buisness of veterans that offer many services. Grossing over 40 years of…read moreexperience in things such as; commercial vehicle service/ repair, civilian automotive service/repair, and welding, just to list a few. We are new to the area and eager to lay down roots. If there are any further questions we are best reached by phone or email.

This review is for the service department at Blake Fulenwider…read more I always get my truck service here because I trust Jake Beeman, RickAnn and the rest of the staff up there. They have always taken care of me and done me right. I made the mistake of going to an "in and out" service station that I thought I trusted and they stripped my oil plug before they told me that there wasn't any way to get it off and sent me on my way. I went to see Jake he made sure to get the plug off and replaced. Thanks Jake! I highly recommend them to anyone, regardless of the make of your vehicle, they will maintenance them all. Be sure to call early and make an appointment if you are short on time, if not, you may be there for a while...quality over quantity. Speaking from experience, they are worth a try. MLA

In Nov 2023, my Ram Ecodiesel decided to join It's brethren by having the high pressure fuel pump…read morecome apart, a known recall item. After calling several dealerships and asking, if they worked on modified trucks, some dealers will, some won't. Jonathan at blake fulenwider Said yes they work on them all the time. Dropped it off at the lot and jonathan told me it would probably be ready friday. I call on Friday, Jonathan says sorry. We're missing one part that is in Dallas and should be here shortly your truck will be ready tuesday. On tuesday, I call to find out a pickup time only to be told later in the week. On thursday, I get told that they are not allowed to use off the shelf parts and can only use the parts packages that chrysler sends based on the vin number specifically for the recall. Might be a bit of a wait. After getting jerked around so much. I talk to jake who is supposed to be the supervisor over the service center. I understand miscommunication happens, but i'm getting the feeling that jonathan says whatever it takes to get somebody off the phone. Jake assures me. It will be addressed and we start waiting. Christmas comes and there's no shiny ram under the tree. Valentine's day shows the love, but not the pickup truck. I finally receive a notice in the mail from Chrysler. Saying that all parts have been shipped and are available. I get excited, call the dealership. Only to be told they're still waiting on one part. But my truck should be ready by friday the 22nd or Monday at the latest. Perfect! Monday, rolls round. And I call to get a pick up time. So I can schedule a ride, Nope not ready maybe friday. Finally on Friday. I get a call from Jonathan one of the first calls. I've gotten from this dealership in the five months that they've had my truck. Good news is I have a supposedly brand new fuel system. Everything has been replaced. The bad news is my truck still won't start, They think it might be a hole in the manifold That appeared in the five months that it set in their yard and for only 1900 they will be glad to fix it. I was then chastised for not purchasing a service contract when I bought the truck. I decided I had had enough of the dealership and would. Just come get my truck. Jonathan said it was ready to go but being mid-afternoon and it being an hour trip to get my trailer and make it to the dealership. I opted to come saturday morning. Jonathan, let me know that jake would be there, and I could come any time. I show up saturday morning and finally get to meet jake in person with the very bright red eyes and disjointed speech - instills great confidence. Jake once again reminds me how much of a favor they have done for me by working on my truck. No, a favor would be something extra or atypical - I called and asked a simple yes / no question up front. Jake goes on about how excellent all of the staff are, and jonathan must have been tired when he said it was ready. Jake then spends twenty minutes looking for my truck, Which turns out to be still in the shop on a rack in pieces. Jake, very generously, offers to have my truck hauled back to my house on tuesday. At noon on Tuesday. I call to get an eta, The receptionist says there's no one there to answer and takes a message. And someone will call me right back. At three o'clock I call again, This time, get transferred to Sean who says they are waiting on a car hauler and my truck will be delivered either this evening or tomorrow. Thirty minutes later, he calls back and tells me that my truck will definitely be here this afternoon. Truck arrives and sure enough it doesn't start. Pop the hood and there are plenty of new looking parts so maybe they did some of what they said they did. They also left me several nice tools - always a sign of professionalism. The bent grill guard where it looks like they tried to tow my truck from the guard is just a nice cherry on top. I do know both of the tool drawers in the bed were gotten in to, although it's been 5 months... I honestly can't tell if anything was missing or not. Values. What values?

Mark Harris made everything move smoothly and was very helpful and knowledgeable. I would highly…read morerecommend this location.

I don't know what they could have done to make this go smoother. Bought vehicles for my daughter…read morethen for work and also my wife, then I told other people about great service and they also had the same experience. Russ Rogers and Marc Walraven Thankyou for great service. Thxs Daryl

My vehicle had broken down on a road trip. Outlaw Automotive was one of a few places who was able…read moreto get my vehicle in right away. They were able to diagnose the issue rather quickly and be able to give me a run down of what needed to happen to fix my truck. They were very detailed and honest up front and made it very easy to understand.

These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

Took my truck in for some work in April, they gave me a realistic estimate and the service itself…read morewas awesome and very professional. They explained repairs needed and the repairs that were done in detail and answered any and all questions I had. I trust this shop and highly recommend them.

To our Toyota 4Runner for rear brakes and they could not not repair them correctly. Had to take it…read moreagain as the brakes kept squeaking. Then changed me to replace rotors and still they are still squeaking as before the repairs. New pads and rotors and still squeaking. I will not recommend this place.

Absolutely Terrible service, and communication. They had my car for a MONTH and only got half an…read morehour of work done to it. And the parts that they replaced had absolutely nothing to do with the problem I was having with my vehicle. (The Mercedes dealership informed me on that) Over all terrible place. They scam and, are some of the laziest people I've met.

Competent, capable and caring. Richard answered his phone on a Saturday night and met me early on…read moreSunday morning to fix an oil problem quickly and reasonably. I'm an old lady on a 4,500 mile drive, and I know what it's like to be gouged. I am so grateful for this Auto Angel who got me safely home!