Friendly quick service. They repaired my flat and got me back on the road in less than 15 minutes…read more Amazing!

The reviews for this place are great, but I've never been here. The truck I just bought has new…read moretires from here with lifetime warranty. I had a nail in a tire so I went in to get it fixed. He didn't even look at my paperwork. He just said no problem, we'll fix it. Thirty minutes later my tire is fixed for free and I'm on my way. The good service and friendly employees made a believer out of me. I'm now a Bill Williams fan and will take my business here. Thank you for the great service, and I'll be back!

Locally owned shop with honest hard-working people. We are always treated well and are glad and…read moreproud to support this small business in Abilene.

Honest, wholesome shop. I could not recommend them more. Midday on a Friday and other shops were…read moresaying 2,3 hours for a simple flat repair. Just came in and asked for a flat tire repair, he said only 30 minutes and $20. Amazing, kind, friendly. Just all around will be getting my business in the future. Don't go anywhere else.

Mark Harris made everything move smoothly and was very helpful and knowledgeable. I would highly…read morerecommend this location.

I don't know what they could have done to make this go smoother. Bought vehicles for my daughter…read morethen for work and also my wife, then I told other people about great service and they also had the same experience. Russ Rogers and Marc Walraven Thankyou for great service. Thxs Daryl

I'm going to take off a star based partly on my experience today. I bought five new tires for my…read morefifth wheel yesterday and set up to have them put on today. I arrived at the appointed time, even about 10 minutes early and got my paperwork finished. I waited about 45 minutes and went outside to see how it was coming - since you can't put an RV in their bay. I didn't see anyone working on it, so I went back inside. I waited another 20 minutes and checked again. Still nobody working. So, I wait a while and go out again. Still nobody, so I talk to the guy that sold me the tires the day before. He goes out and checks and they had replaced the tires, but no one had told me. I don't know how much time I wasted, because I don't know when they finished; but I'm guessing it was in that first 45 minutes. Would have been nice to know. I'm still a fan of Discount Tire. I've bought at least 7 sets of tires there - I've lost count beyond that. Always got decent prices - sometimes great prices - and they are always good to deal with. Flats fixed free, good warranty, free rotation... What's not to like?

I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

I got a car alignment in a reasonable amount of time, and at a reasonable price. The staff were…read morevery friendly throughout my visit, and the customer areas were very clean. After my car was done, while driving home I experienced what a good job the tech did on my alignment; the steering wheel was perfectly straight, and more importantly the car was not pulling to the left or the right. I'll definitely be coming back for more work when I need it! Overall, I was very satisfied with one exception. I'm disabled and sometimes use a walker (I did the day of my alignment) and there were no ramps. There were several fairly shallow steps to get from the parking lot to the customer waiting area that were a nuisance to me, but I was able to make it in with moderate effort. If the store was more handicapped accessible, I'd give Big Country Tire a perfect ten. As it stands, I rate them 9.5/10

this place is a complete joke took my 2019 ram 1500 in to get aligned they said they couldnt do it…read more4 hours later and tried to BS me saying I had $2800 in parts that had to be fixed then fast forward I got a 2015 Ram 1500 same color took it in to get aligned the genius tried to call and say hey still none of those parts have been fixed to have to pay to get them replaced for I told the dude that it's not even the same truck and he started scrambling and stuttering to say some how this truck also needed the exact same fix what a joke of an establishment

This really nice man just came and changed our tire after a scary blowout on a country road. He was…read moreso nice and didn't price gouge us in an already stressful situation. I would give him ten stars if I could!

Service was great and tire was fixed in a timely manner. The…read moreowner kept me laughing very great vibes.

Horrible!! Took to get a simple oil change and ended up leaking all my oil out because they did not…read moretighten my filter.

Came in for a slow leak in my truck tire. I was greeted by Vance who was very courteous. Told him…read moremy concern he quickly took my truck to the shop and I was literally out in 20 minutes.. HIGHLY RECOMMEND Precision Tire & Auto.. Thank you Vance!

I've had an old ranch truck that has needed tires for 2 years now. I called around to probably 15…read moredifferent shops and all didn't seem to have used tires In the size I needed or seem like they really cared. The owner of this shop and his son are all business and direct and to the point which I love. got 4 great used off road tires and he installed etc and even took care of the annoying locking lugnuts on each wheel. And for a great price. Net net it was exactly what I needed! Definitely will be back for anything tire related in the future!