My husband and I had used Rick's Marina from the time we purchased our brand new boat in 2008. Every Fall, we would have her pulled from the water and winterized, at least that's what we thought? Until the year we went to pick her up and found that they hadn't flushed out the clogged head and let the boat sit shrink-wrapped all winter with a clogged head, "smelled great by May". Every Spring we gave directions to do whatever she needed to get her ready and over the 8 years we kept her there we spent close to $80,000 for storage, what we were led to believe was maintenance and repairs. When we removed her from their Marina to sell due to my illness, I called to get copies of our maintenance records and was told that my husband could pick them up as they were numerous, when I said we lived too far away to do so and asked if I could send Fed Express to pick them up. She then asked what I was doing with the boat and I explained due to illness I had to sell the boat. She stated, you know we sell boats, I did not and advised as such, then I was told, they destroyed our records and had none. The next mechanic that worked on her discovered that they never did any maintenance EVER as the original seals weren't even broken on the bolts on the engines. If I had the records that the owner of Ricks had until she didn't, I'd be able to prove I paid for services that were never preformed. Lesson learned, don't judge a book by it's cover, what seemed like nice people turned out to be crooks who prey on people who don't know the mechanics of a boat. Had we kept the copies of all the receipts for all of those years, I'd have them in court for fraud and damages to my boat by charging me for maintenance/repairs and leaving it in disrepair. And yes, I can believe Lisa C's comment as the owner was just as rude to me AFTER many years of pocketing our cash and performing no service. GO ANYWHERE BUT RICK'S! read more