Ok, I already owned a 2004 Whaler Nantucket 19" and was actually looking to downsize. I stopped by…read moreHance & Smythe to browse...... I spoke with Todd who was very helpful and actually (at my request) put some rough numbers together for the new purchase of a 2019 Boston Whaler Montauk 150. (The trade still needed to be evaluated). Long story Short, the numbers worked out for the trade and the purchase. Todd introduced me to the service dept. staff for ordering the correct stereo for the boat, as well as a bow cushion for my wife to lounge on. Delivery time, (about 5 days later). Todd and I completed the paperwork he then turned me over to Mike for the test ride. Mike is one of those guys who has forgotten more bout boats than I will ever know. He took me on a ride with the boat to familiarize me with it, got me situated and on my way back across the bay in my new boat. I had to make arrangements to relay my old trailer from Bucks Co. Pa to them and exchange it for the new one. This took place almost three weeks after the purchase. When I arrived Mike again assisted me with unhooking the old trailer and connecting the new one, again a pleasant professional experience. In short I believe that I dealt with just about the entire staff, from the clerical department to the sales and service department. All of them were professional, knowledgeable and polite. The atmosphere at he dealership is relaxed, I never felt pressured to make a purchase. I've already recommended them to a friend who really liked my new Whaler.

I had issues with my 25 HP ETec for years. I had a mobile service make the repair. They replaced…read morethe fuel pump and told me it went bad because of the bad gas. Every year for the next 3 years the mobile service came and replaced the fuel pump telling me it went bad because of bad gas. Finally the 4th year I replaced the fuel pump myself. When I went to Hance & Smythe to get oil I explained that the fuel pump had to be replaced the past 4 years. They said that makes no sense, they asked me a bunch of questions. And figured out that the fuel separator I installed was causing the problem. I removed the fuel separator and (knock on wood) haven't had an issue for the past 3 years. Thanks Hance & Smythe.

Had a great experience with surf city. Bought a used boat from Kenneth and he was awesome through…read morethe whole transaction made everything easy. And on top of that the 2 younger guys Sean and Will that cleaned the boat immaculately for me before I took it home were both very personable and great kids. 10/10 for this place from me

Terrible customer . Kenny is rude and obnoxious. Bye-bye two brand new now they don't want to…read moreservice them

My husband and I had an amazing experince buying our SeaRay through MarineMax. They did everything…read morethey could to rush the boat to be delivered by the 4th of July for us. We have found their staff to be very helpful with answering questions and overall very friendly. We loved working with Pete, Rob, Pedro and Captain Rich! The graphic design team designed a great way to display our boat name too. Thanks so much. We are always sharing with others how happy we were with buying our boat from you.

A Very Knowledgeable staff and nice people to work with. Fit the past six years they have always…read morebeen accommodating and fairly priced on all of my purchases. I'm happy I found them.

Dave and the team always have great customer service. In fact, Dave recently called me about an…read morepotential order - from about 1 yr prior - to ensure the Boat Shop was following up. However, it had already been taken care of. Stuart

Great experience - Adam gets it done and makes the process easy…read more Great guidance regardless of buying or selling.

Adam was very accommodating and a pleasure to work with. He went out of his way to make the buyer…read morecomfortable and the purchase process easy. He was there to see me off when I took the boat back to my marina.

i have nothing but good things to say about tuckerton marine the service was quick…read more and the guys to very helpful with all my questions .... i highly recommend tuckerton marine for all your suzuki and yamaha products ... although the pandemic and shipping were a big issue this year the guys were great at keeping us updated on our new engine and were happy with the quick installation and great service we received from all the employees at tuckerton marine ....

After selling this motor to a commercial crabber in Maryland for his rig, I got this message a few…read moredays later. Again, I would not recommend Tuckerton Marine. I don't think this fella would either. He seems angry.

I purchased a 2022 Pontoon boat from NJ Outboards. On delivery day, The owners were on vacation,…read moreand a few items I thought came with the boat, weren't included. When I asked to speak to a supervisor, all were away, and their staff was unable to help correct my issues. Frustrated by this, the situation became heated to say the least. Long story short, The following day one of the owners contacted me, and ensured me that he would correct everything, and make sure I was happy with my purchase. To say the least, they did everything they promised, and were extremely professional throughout the process. Thank you for the extra effort, and excellent Customer Experience.

All you NJ Sea Hunt owners, beware!!! NJ Outboards is the…read moreworst. They had my boat for warranty issues, had no choice to bring it to them or haul it to LI or MD. The weekend prior to them picking it up, the motor went. Yes, a 2024 Yamaha f200 with 60 hrs on it went. It was filled with water. Anyway long story short, they had my boat for over a month, didn't take care of the issues that they were initially there for. And the motor took well over the 8hrs Craig Estelle, the service manager claimed it would take. it actually took over 10 days. When I get the boat back, it's all messed up. They destroyed 5 panels of sea deck, didn't do repairs, and my motor trim isn't working properly, or the gauge. To top it off Paul Gioe, the owner, blocks my emails. I sent all the managers an email demanding the repairs to be made. And Paul calls me and tells me " We are not working on your boat. You are no longer allowed to bring your boat here. We are not dealing with a Philadelphia wise guy." He also claimed the boat looked like that when they got it. And he has pictures. But he would not send me them. "I don't need to prove you anything." This is how they react when they mistreat customers property, and the customer wants it made right. Such a circus act over there. Just be careful. Yes this is my second review on the place, but I didn't take my own advice and go to Long Island or MD.

Friendly, reliable, excellent service for older and new engines. Follow-up above and beyond for…read moreemergency situations.

From the owner: Here at Phil Keeney and Sons Inc. / Keeney's Marina. We specialize in wood and fiberglass inboard,…read moreoutboard and I/O repair. also boat and yacht brokerage.

Unprofessional and hostile customer service…read more I originally visited Surf City Marina 3 years ago to fix a depth finder issue. While they resolved the technical problem, management became highly confrontational and defensive when I asked for a standard, detailed invoice documenting their physical findings. Hoping for a fresh start, I recently returned to their service center to purchase a backup key for my Sea-Doo. Instead of a standard business transaction, I was immediately recognized from my visit years prior and met with extreme verbal hostility and unprofessional language from the staff. I was aggressively questioned and accused of trying to cause "drama" simply for requesting accurate service documentation years ago. A consumer should be able to ask for a transparent, factual invoice without facing personal hostility years down the line. I will take my business elsewhere.

Terrible customer service. The woman who answers has a corn cob stuck up her ass! Unprofessional,…read morerude and condescending for no reason. Don't give them business! Go elsewhere and do not waste your time or give them money.

Andrew was the only guy to answer his phone and be able to come out to service my boat within the…read morenext day. He took the time to explain what was wrong and how to prevent the issue for the future.

My outboard engine wasn't getting fuel so I called every marina in OCNJ but they either answer the…read morephone or wouldn't help me. I called Andrew with All Around Marine Service and he came over within 10 minutes. He knew exactly what our problem was and fixed it right away. He definitely knows what he is doing and he is very friendly! I definitely recommend him for any boat or jetski issues!