This is probably the worst service the worst food I've ever eaten my seared tuna came cooked , I sent it back my Friends Salmon tasted horrible frozen then cooked you can taste it in the flavor. It was very dry. The sauce with the Salmon not to be eaten. Let me not start on the Appetizer shrimps 4 Small shrimps sauce we waited 30 minutes for it barely any full tables maybe to be fair three tables. The shrimp 14$ what a rip off. Anyways we will not repeat read more

Looking for some quick dinner, my sister and I decided to just ask for a to-go order from Rick's. I ordered a flat bread pizza, and she had the tacos. We were told 15 minutes by the hostess. She took my last name down and room number. We didn't really wander because we didn't want to miss our food in the short 15 minutes. So we sat on the benches in the hallway, IN CLEAR VIEW of the hostess. 20 minutes pass, 30 minutes... 35. She hadn't called us yet. So I got up to ask. "How much longer for our food?" "OH, I was wondering where you guys went..." as she grabbed our food from a table right next to the entrance. I wanted to scream. Are you kidding me?! We were sitting in front of her the entire time. Not ONCE did she even TRY calling out our name. I was SO frustrated, but being in a upscale resort, I kept my cool. Instead, I just didn't tip because waiting 40 minutes is UNACCEPTABLE when we were told 15. Putting forth ZERO effort in attempting to find your customers is UNACCEPTABLE. The food wasn't even that great either. AND it's expensive. I had much higher expectations for at least the service. read more

Middle Eastern meets Southwestern is the best way to describe the food here. I found most of the food here to be pretty bland and overpriced but it seemed to mostly be healthy. I ate many lunches here over the course of over a month when I was attending a training in the hotel so I ate nearly everything on the menu. There aren't many options in the area so this is your best lunch spot unless you want to go to the village. read more

Attempted to have lunch here on a Saturday afternoon in August. It was just me and I waited a few to get seated. I was asked if I had a preference to indoors or outdoors and I said whichever is available first. I was sat outside with some interesting guests. About 10 or so BIRDS that were eating food off tables that had not been cleared yet. Yes Rick's, that's where I want to sit... with BIRDS. Not sure how long the tables had been sitting and honestly didn't want to find out. I got up and left. I'd rather starve. That is completely disgusting and there is no excuse for sitting someone in the middle of all that. Shame, I was looking forward to trying out their brunch that I had heard was pretty good. read more

The food is fine, but it's not worth the price. Breakfast buffet is 22$ per adult and 12$ per child over 3yrs.

Just got back to my room after breakfast at Ricks. I expected the food to be ok, it is pretty hard to screw up breakfast. John was my server, was super sweet. I ordered the three egg omelet with spinach,tomatoes and cheese, and fruit. The menu also says it comes with toast. John did not write my order down, I almost called him out on that, but I didn't so this is probably my fault. I was brought an omelet with spinach, cheese and mushrooms. Again, I like mushrooms, so I guess it wasn't *that* big of a deal. When I asked John about the toast, he told me "When you ordered the omelet, the system did not prompt me to inquire about toast." I also was not about to pay extra for toast, so needless to say, I never got my toast. Servers should KNOW their menu, and write down the orders for accuracy :( read more

Rick's Cafe - When I asked about the toast, I was told "When you ordered the omelet, the system did not prompt me to inquire about toast." - Comfort Food Near Me - Henderson, Nevada

Visited Rick's Cafe a couple Saturday ago for brunch with the girls. I was at first skeptical from reading the Yelp reviews. What a huge investment to take the time to drive out there for a small breakfast buffet when I could easily have hundreds more options on the Strip! I am happy to report I was pleasantly surprised. Here goes! Upon entering the Westin Resort grounds, head toward the left hand side and you will start seeing signs for Rick's Cafe. Go through some tunnel and down the stairs and viola! Beautiful grounds and beautiful relaxing restaurant. The buffet area is inside this little dome/cave room. You will find fresh fruits ranging from strawberries to pineapples to various melons. Your typical canned peach accompanied with cottage cheese. Moving down the aisle, you will find oatmeal and various toppings with your oatmeal. Cold cuts are next. An assortment of pastries and toasts are available for your choosing. You cannot miss the omelet/egg/waffle station. They even have egg whites only omelet - talk about fancy!!! They will do their best to accommodate to preparing your eggs. You can get waffles from them too. Then there are your typical hot plates: bacon, sausages, corn beef hash, and a couple other things I can't remember right now, so it shall be a surprise to you. Albeit the choices are limited, the quality was above average and enjoyable. It's all about the quality and not quantity here at the Westin. The service was great; our coffee cups and water glasses were never empty. The beautiful ceiling to floor white Mediterranean curtains are absolutely beautiful. If you are skeptical like I was about making the drive out to Rick's, then just take the plunge and do it. The drive out is scenic and once you get to Lake Las Vegas, the scenery gets better and better as you drive further in to the Westin. One thing to keep in mind is that they do hold private events from time to time, so best to call ahead and make reservations. And don't be surprise if you have to call a couple times or wait for longer-than-usual for someone to answer the phone... read more

Came in to have brunch with my family. Place was not busy for a Saturday, maybe 4 tables were filled. Maitre D was nice but not so attentive. There was a kid with us, so she give her a coloring menu but no crayons. We had to ask for it. Our waitress came 5minutes after we sat down to ask for our drinks then never returned. After another almost 10 minutes of waiting we stood up and left. We told the maitre d we're leaving seems like everyone is so busy. Too bad, we really wanted to try their food read more

We had breakfast at Rick's Cafe and it was delicious. Highly recommend the eggs Benedict. The waitress, Gloria, was such a treat! Delicious food, friendly staff, we will be returning during our stay. They accommodated our two young children as well. read more

This is not a one-time experience review as I actually live in Lake Las Vegas. Hands down the Worst service I have ever had anywhere. (Food is pretty gross too) They used to have a Creme Brûlée oatmeal that was amazing (no longer available), so I used to suck it up just to get it. Going on a regular basis, one would think the guy would know you by now, especially ordering the same thing! Instead, you get canned questions and responses. Just horrible. No other words to describe. read more

We ate lunch here at the last minute. We split the wedge salad and a turkey blt. They split the two for us before bringing it out. The food was fresh and flavorful. We got champagne and margaritas. Margaritas were strong. Very good! read more

Rick's Cafe - Comfort Food Near Me - Henderson, Nevada

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We used to love driving out to Lake Las Vegas for breakfast, so when family came to town we made sure to bring the out, bragging about the wonderful food. But then we had to apologize once we found out that there were so many changes made to this place. The eggs are not fresh from the shell, basically the same eggs they serve at Holiday Inn for FREE!!! And the toast was served before we even received out plates. The butter was frozen, so we couldn't spread it on the toast & then we had to hurry to eat the toast before it got cold. 100% Disappointed and will NOT be back because the manager didn't care & basically told us if we don't like it, we don't have to eat here. AWESOME CUSTOMER SERVICE SKILLS! read more

The food is good as well as the service, but the prices can set one back. We mostly eat the buffet and felt that for the price a bigger selection should have been displayed, yet it could be that our timing was off as the hotel was not too busy. There was even enough time to talk to one of the cooks and get to learn something about the kitchen. I would recommend this restaurant while staying at the hotel, but be aware of the pricing. read more

Food is terrible, they give this minimum effort. I guess they needed to fill some space in the hotel. I love the resort I just wish they had some decedent food. Service is great food is not. read more

We received free breakfast at Rick's Cafe since I am a Platinum member with Starwood. The staff was super friendly and quickly brought us our drinks as we visited the breakfast buffet. The buffet was nothing special, but had all of the basics. Luckily our breakfast was complimentary as the buffet was pretty pricey for what you actually get. read more

Love the ambience and the food! We had the potato leek soup, chicken Paillard with a lemon caper sauce, lobster salad, and a side of lobster Mac and cheese. My favorite was definitely the Chicken Paillard. The service was horrible, though and our waiter seemed irritated with young kids, even though it is a family resort. We chose not to dine here again the rest of our trip because of the service we received. My 12 year old actually got up and had to refill her water TWICE! So, work on improving the service because everything else was really good. read more

I'm giving Ricks Cafe two stars purely based on the location. The Westin lake Las Vegas is a pretty place to go close by my home. The Westin has beautiful rooms and a very nice steak and sushi restaurant. I chose to take my daughter to breakfast this past Sunday for her birthday. I looked at the menu at ricks ahead of time and saw that they had some nice selections for breakfast. When we arrived we were informed the menu wasn't available as sunday is "brunch" breakfast. Sounds like it could be nice but really it looked more like a hospital food line. The area the food was in looked thrown together. Supposedly this place was recently renovated so I was expecting a much higher scale atmosphere. The food wasn't terrible but nothing special. Definitely not worth $111.00 for 4 people. Our waitress (Ellie K) completely went off on me for signing the wrong receipt and actually said " ok now I'm gonna be mean) Yes people her exact words. She handed the four receipts she gave me to my daughter and told her to "straighten me out" when she returned she wanted to know if I got educated. Ok Ellie really uncalled for. She raised her voice enough that the tables around us heard her and urged us to tell management. No need. I have YELP. I'd rather worn others to avoid this place than bother with management that probably won't do anything about it anyway. Really disappointing. I won't be back nor recommend. read more

My daughter & I really enjoyed a peaceful mommy/daughter date here. The decorations are lovely, in the Moroccan theme of the hotel, the service was great. They made my daughter feel like a princess, she wanted to leave the review so I am writing this on her behalf. The food was fresh & good; I'm not sure what people would have to complain about. It was open, it was clean and we got good service. This is a heck of a lot more than what you typically get from a hotel restaurant. My daughter says - "This place is good, fancy and yummy!" read more

Rick's Cafe - Here is Clara being entertained by the hide & seek puzzle on the kids menu. - Comfort Food Near Me - Henderson, Nevada

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Loves this place. It was really delicious and the service was wonderful. We went here twice during our stay, one night we ordered food off the menu and we also did the breakfast buffet. The buffet choice is just enough, however I do believe it's overpriced because of the small selection of items for the buffet. I can understand that price for a big buffet but not a little room of food. But it was delicious. The salads were the only part of our meal we didn't like.:: they put way too much dressing. None of us ate our salads and the salad is my favorite part. We got the buffalo wings as an appetizer for us... They r a must and very delicious! The salmon was good and the bacon crusted ribs are amazing!!!! Very expensive but worth it for the food(not the buffet) took some pics! read more

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We stayed 5 nights at the Westin and had the breakfast buffet included. I will give the hotel 5 stars but the food was terrible. Only the omelet was fresh, everything else was of poor quality. Asking $21 regular for the breakfast is a joke. The pastries were old and from Costco, no sliced meets or cheese, overcooked and badly seasoned hot dishes and no selection of bread (only dry toast or two kind of bagels). The one star is for the friendly staff and the nice ambiance. I can just recommend to book your stay w/o breakfast. It's not worth the money. If you want a decent breakfast go to the hilton next door. It's the same price and 5 star quality. read more

We grabbed some food during our stay at The Westin at Lake Las Vegas (separate review). Since we only got take-out, I'm unable to comment on the interior or sit-down service. Lady working the podium, at the door, took our order. We only waited about 15 minutes for the food to be prepared. We got the Turkey B.l.T. with fries & an order of Polenta. The sandwich was really good. Bread was nice & plenty of turkey on it. Polenta was kind of dessertish. New word for you there, dessertish. Anyway, the Polenta was pretty sweet. It was still good, just now what we were expecting. We will certainly dine here during our next stay at The Westin at Lake Las Vegas. read more

The atmosphere and food is really good. The staff is friendly. It's lovely to sit by the window and look out over the grounds. I had the breakfast buffet each morning during my stay and it was really nice. A good array of fresh fruits and a friendly cook nearby to cook waffles and made to order Omelets. It's a nice perk if you can have it added to your stay, otherwise, quite pricey at $19.95 per person. Only thing I'd add is bottomless mimosas to make it better! read more

Rick's Cafe - The view from the property is quite nice. - Comfort Food Near Me - Henderson, Nevada

Great variety of fruit and pastries! Yummy omelettes and good service. Enjoying our last minute getaway at Westin. read more

Rick's Cafe - Love the Moroccan decor, great ambiance and awesome American Breakfast Buffet! It's always a pleasure to stay in a Starwood property! - Comfort Food Near Me - Henderson, Nevada

The Westin hotel is close to where I live and my wife and I go here often. Were married at The Westin as well and Rick's also provided the catering for our wedding. Although no one knew that, the food was a hit as we knew it would be. I'd say Rick's is best for breakfast or brunch. We typically order off the menu vs the breakfast buffet although we've had the buffet and it's fine. I've found the service to be best for breakfast and lunch and not so much for dinner. Dinner service has honestly disappointed us and it's not a one time thing. I'm not sure why it would be different but the level of service and attention for dinner is close to awful. The food is very good across the board and reasonably priced. Great atmosphere and semi view as well. read more

We had lunch here on our day of arrival and the food was delicious. I had Ricks Salad, which was packed full of blueberries, avocado, strawberries, spinach, and candied nuts. The dressing was one of the best I have ever had. It was like a cilantro vinaigrette with mint or something; really good. My table mates got the crab cake sandwich and one of the wraps and everyone thought the food was really good. It was pricey, around $16 per person for lunch, but well done. read more

Me my husbands and three kids attempted to dine here we are a African American(Black) family, we have been sitting at our table for 30 mins w/o anything to drink I'm still sitting here with nothing to eat nothing to drink I've had 1 waitress come by and ask me what we would like to drink then no one ever came around again. The manager is supposed to be our waiter and honestly he's doing everything he can and he's by himself, but that shouldn't be the reason I fall short of service. I'm the only black family here and everyone else is white or some form of white and I can't even be serviced. So I asked the hostess "Ma'am am I not being serviced due to the color of my skin and this completely white girl with no pigmentation or melanin says " No I'm black and I wouldn't be working here if they discriminated against race" first off you're not black, seconded off don't compare yourself to me or a completely different race that you are not affiliated with. This is the most terrible experience I've ever experienced and I'm a BUSINESS OWNER myself just was trying to do something mediocre with my family since I've been working so hard due to Covid-19 read more

Rick's Cafe - a bottle of beer on a table - Comfort Food Near Me - Henderson, Nevada

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Loved Rick's! Food was really good and so was the service. Our waiter was Brandon, and he was friendly and always checked on us. We were looking for a Brazilian BBQ place for dinner on another day, and he had a great recommendation. Will definitely be back to Rick's. read more

We are locals and we were very excited to try this place. We were given a gift card for the Westin for Christmas, so my husband and I decided to take the kids there. Before going to the restaurant we asked the front desk staff if we could use the gift card at the restaurants there and they said yes. Only thing was it was a one time use and we would not get any credit back if there was any left. We agreed to this. So we get to the restaurant and present our server with the gift card after which she tells us she has to check with her manager to see if it okay to use it. 15 minutes later She comes back and says the same thing the front desk staff told us. In the 15 minutes she offered no bread and was lazy on refilling our water (they should invest in larger water glasses as they are only a 5 oz glass) It felt as of our server (Ruth) was inconvenienced by my family having dinner there. Although the food was not great, it wasn't bad either but we will not go back because of the service. Service makes all the difference. I also oreded a 17$ glass of red wine which was served to me cold fresh out of the rerefriger so I had to ask for another. My husband ordered Blantons on the rocks in which the bar tender put too much ice and was served to my husband watered down. I honestly would give this place a 0 if it was an option. The dinner total was 175 and the gift card was for 250... So the Un-enthused server (Ruth) received a 75$ tip. read more

afew friends and i had dinner last night here. We all ordered our steaks medium and medium rare. It took two hours to get our steaks.Mine was charred. The other steaks were well done. We all were not about to wait another 2 hours just for a 10 ounce steak. After we all ate our steaks it took another hour for us to get our checks and leave. Another party had the same issue with it taking a very long time to get refills or the food. The service was garbage. I could go on about our experience here but please be very cautious when coming to this place to eat. You have many options that you will get better food and service. read more

I was a bit skittish after reading some of the reviews, but the location cannot be beat. Plus, one of the more negative reviews involved someone ordering a well-done ribeye, LOL, so I decided to test this on my own. This restaurant exceeded my expectations. The chef's special was a halibut dish, and it was cooked to perfection. Better than food we have gotten at much higher regarded restaurants. Service was amazing, and I would highly recommend dining here. read more

We were very underwhelmed with Rick's. It's a cool setting, very nice hotel, mediocre food, and decent service. Altogether, it's 2 stars. We ate a late breakfast on a weekday. There were only 2 other tables in the joint, and one of those was finishing up. We still had to wait a bit for water at the beginning, although I will say refills got better as the meal went on. I had the breakfast wrap, which was a wheat tortilla filled with eggs, ham, onions, a little crema, and cheese. It was served with salsa, which had to come out of a jar from the store, and pico. The pico was homemade and a nice blend of tomato, onion and cilantro. No heat, but good flavor. I ate all of it and only had one bite of the salsa, which I imagine comes from New York City. This comes with a side of potatoes. They thinly slice potatoes, season them with a few herbs, and fry them. But, it seemed as though the oil was not hot enough. Some potatoes were fried very well, others were limp and oily. Also, all lacked seasoning, I didn't detect any salt or pepper, and potatoes need salt. This dish, if executed, would be solid. But, it wasn't, so they weren't great. The wife had ham and eggs. It's a huge meal, very large piece of ham with eggs, 2 pieces of toast, and the aforementioned potatoes. This was what you would expect. Nothing to write home about, just a large average breakfast. The prices are a little high for what you are getting, but you are in the Westin and it's a nice setting. We had to sit there for some time to get our bill, that was an annoying end to the meal. My 2 star review is not based on the prices, it's based on the food and service. We may return, but I think it'll be awhile. read more

I was hoping they had a yelp. Wow oh wow this place is bad. I stayed at the Westin for 4 days. I ate at this place 3 times. All 3 times I regret spending my money and eating at this place. This place is horrible I mean horrible. The food is disgusting the workers seemed like they wanna kill them selves.... No lie.. This is probably the worst experience I've had with food. At least the chicken tenders were okay. So sad seeing such a beautiful hotel but such a bad restaurant. Don't spend your money here. Just go find somewhere else to eat even tho everything is far. read more

Wonderful buffet and excellent service. The omlette cook to order chef could have been a bit more thrilled to be at work but the server made our experience much better. read more

The pizza is amazing! The breakfast Buffett is good too. They have an omelette and waffle station that could get backed up sometimes but is definately worth getting. The Dominican server, we believe his name is Jose.. He served us both in the restaurant and out by the pool later too! He was friendly, provided exceptional service and he always had a warm smile on his face! This guy certainly deserves a raise! I know I yelped the hotel and mentioned this but we really enjoyed our food. We had a turkey sandwich by the pool which was refreshing to have by the pool after being in the sun and some chicken strips which were good as well. The fries are crinkle style.. One day when we were by the pool we waited a while for our food so when we went to get it they gave us the wrong pizza but they let us keep it and made us a new one correctly! ;) thanks! Prices are up there but it's a resort so you'd expect that. Anyway thanks for the service! read more

Had a great experience for breakfast. The buffet was complimentary with our room which was fabulous. Our server John & busser Chris went above and beyond to make our meal that much better. Thank you! read more

The 2 stars is only for the great service. The workers are very nice and friendly. I was staying at the resort for Memorial Day weekend, and ate here for the breakfast buffet. For 4 people we had to wait for 30 minutes. The place was packed. We all had the breakfast buffet and it was terrible. Everything did not taste fresh accept for the omelette bar. I would definitely not do the breakfast buffet again read more

We ordered takeout from here yesterday while staying at the Westin and absolutely LOVED the food! The only reason I am giving this a 4 and not a 5 is because the restaurant seemed very empty, yet it still took about 10 minutes for anyone to help us at the front. We ordered the calamari appetizer, a Chinese chicken salad, and the double cheese bacon burger. The calamari was not chewy like it can be if prepared incorrectly. They serve it with fried banana peppers, which was something different that we both loved. The salad was very fresh and the dressing was great. My husband ate the burger within 30 seconds and said that it was fantastic. All in all this was a great place to order dinner for the room without sacrificing quality. Also, the person who put together our order was super helpful! read more

My party of 8 tried a variety of things which were all pretty average. Salmon, scallops, wings, hummus, Reuben & turkey sandwiches. All pretty average, nothing special. I tried 3 glasses of wine before finding something good at $22 a glass. Service was average as well. Would have had Marssa's next door, but menu was too sophisticated for our younger guests. Part of our group had breakfast earlier today which was also very average, which seems to be the overriding theme here. Even the specialty drink list was unsatisfying. Not sure what is needed to get this place to the next level. read more

Prime rib on buffet was excellent. Traveling on business, so by myself. With Westin always have high expectations. Disappointed for first time with Westin. I never saw a server the entire time of my meal...seriously. Host sat me. I went to buffet (twice). Never did a server address me to offer a beverage or anything else. I had to ask who the server was in order to pay the bill. Really felt like dashing but of course didn't. Food was a 3. Service a 0. So rating a 2. Westin GM and restaurant manager/chef have work to do. read more

Hair in food and it wasn't mine...., enough said!!!!!!service was at a snails pace. Here for 4 days and will have to avoid this place!!