I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

This place is Great.They always go out of their way to help me…read more Great prices quick service and always there with a smile.When ever i need something fixed they do it with a smile and thank you.It is a must go place to get things cleaned.

This is how my daughter's comforter came back after paying $20 for dry cleaning. Brought it back to…read moreKidd Glove dry cleaners and they took no responsibility for it. No money back. No credit towards future services. No customer service. Ridiculous.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I dropped my son's (only) suit off with a Friday afternoon pickup time, only to find out later that…read morenight that he needed it EARLY Friday morning. I went to the store in a panic the following day to see if they could get the suit done for me in time. Michelle was so incredibly nice and accommodating, as I watched her digging through all of the clothes to try to find my son's suit. Like trying to find a needle in a haystack Thank goodness she did end up finding it Thanks so much, Michelle & New Britain Dry Cleaners! Awesome customer service!

Best dry cleaner in the area!!! Friendly, helpful and first class cleaning! Will definitely…read morerecommend to my friends and family.

Always pleasant always willing to work with me regarding the dates needed…read more Just an overall great experience

I took a couple suits to get altered. The owner pointed out a few small holes which I hadn't…read morenoticed. She said they were from moths or wear, so I should get new suits. When I got home and took a close look, I saw that they were getting threadbare, so I appreciate her suggestion instead of altering them without considering how much life was left in them.

Great service! I took my son's dress uniform for dry cleaning in at 7am and picked it up at 11am…read more Now that is service for a military man. Thank you. They reside in Plumstead Square In Plumsteadville.

Terrible place, terrible service and attitudes over priced cleaner. Ruined an expensive item I had…read morecleaned there and took no responsibility. Accused me of just looking for a payday when I wanted them to replace the item or at least refund the cost of cleaning. Despite their sign saying all cleaning done on premises, they send some items out. Shady , dishonest people. you'd be better off beating your clothes on a rock