Upon entering, the staff were very pleasant and professional. They made small talk with each…read morecustomer they attended. I was a third person in there, lol. I enjoyed that touch. I used this business for alterations, it is a bit expensive $50 for blazer $25 for a pair of pants it was worth it. However, I do have to admit that they do excellent work, the seams were detailed and it fit perfectly after they altered it to my size. I will definitely be using them again for alterations, I'm not sure how the cleaners portion prices are, but for now I have found an alteration place nearby.

I received their name from a friend who's used them for years and they did not disappoint me. They…read morealtered pants of my husband's and dry cleaned several items to my satisfaction. I pointed out areas on an items that needed attention and one was redone with pleasure and with no additional charge to see if the stain could come out better. We had success on the 2nd round. Staff is helpful and eager to do timely work at a fair price.

I needed a formal gown altered (taken in and hemmed) for a wedding, and Maria did an incredible…read morejob. She had it done in just a few days, and it fits perfectly--truly expert work. Inside the dry cleaners, there's a dedicated sewing and alterations room with a changing area. My initial fitting was on a Monday. It was short and efficient, but definitely not rushed--they were warm and accommodating, and clearly knew what they were doing. A few days later on Thursday, I got a text that the dress was ready! Alterations are never cheap, but Maria's skill and attention to detail make every penny worth it. I can't praise her enough. If you need anything tailored, I highly recommend Maria. You'll be in great hands!

I got my suit pants altered and got few items dry cleaned. The alterations woman had decades of…read moreexperience. I got my dress shirt, suit, my son's suit dry cleaned for $60. I needed this stuff completed quickly so I didn't get to shop around for pricing.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Bad First experience. Took an expensive pair of pants to be tailored and they did not do a good…read morejob. Left them to be corrected but told to pay in full. Picked them up again and was told they were corrected, only to try them at home and realized nothing had been corrected. Will never go back....

From the owner: We are a family owned business centered in Doylestown since 1990. Fast, efficient, and honest,…read moreRich's Cleaners has become a reputable and well-known service provider. Our team is up for any job, managing everything from a broken zipper to a wedding gown alteration, with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, and we will do whatever it takes to make that happen every time.

I dropped my son's (only) suit off with a Friday afternoon pickup time, only to find out later that…read morenight that he needed it EARLY Friday morning. I went to the store in a panic the following day to see if they could get the suit done for me in time. Michelle was so incredibly nice and accommodating, as I watched her digging through all of the clothes to try to find my son's suit. Like trying to find a needle in a haystack Thank goodness she did end up finding it Thanks so much, Michelle & New Britain Dry Cleaners! Awesome customer service!

Best dry cleaner in the area!!! Friendly, helpful and first class cleaning! Will definitely…read morerecommend to my friends and family.

Always pleasant always willing to work with me regarding the dates needed…read more Just an overall great experience

I took a couple suits to get altered. The owner pointed out a few small holes which I hadn't…read morenoticed. She said they were from moths or wear, so I should get new suits. When I got home and took a close look, I saw that they were getting threadbare, so I appreciate her suggestion instead of altering them without considering how much life was left in them.

Great service! I took my son's dress uniform for dry cleaning in at 7am and picked it up at 11am…read more Now that is service for a military man. Thank you. They reside in Plumstead Square In Plumsteadville.

Terrible place, terrible service and attitudes over priced cleaner. Ruined an expensive item I had…read morecleaned there and took no responsibility. Accused me of just looking for a payday when I wanted them to replace the item or at least refund the cost of cleaning. Despite their sign saying all cleaning done on premises, they send some items out. Shady , dishonest people. you'd be better off beating your clothes on a rock

I love to get all of my laundry done at the same time. In order to do that, I visit laundromats…read more Both of The Laundry Room locations that I've visited (Doylestown and Lambertville) are wonderful. They are very clean, reasonably priced, have plenty of operational machines so they never get too crowded, and they have very convenient hours. They both have a few large machines to handle bigger loads, including comforters and larger items. There's seating (indoor and outdoor) and t.v.s in both spots. Each one has a bit of advantage: - Doylestown has plenty of free parking in front. - Lambertville has Dexter Pay available allowing you to pay through an app. Best of all, the customer service is fantastic. I had an issue (my error) and the owner contacted me immediately after I left a message and followed through until the issue was resolved. Seriously, one of the best customer service experiences I've ever had! I highly recommend The Laundry Rooms.

I needed to clean a large comforter and stopped in at The Laundry Room. I was very impressed!…read more Clean, reasonably priced and the management is very helpful and friendly not to mention there is a nice, relaxing area to sit outside while you wait for your laundry to finish. I highly recommend it!