Yesterday was tire was going flat while going through the car wash. I had to blow my horn to alert the team that my car was stalling. I immediately had to go to Walmart to have my tire repaired. I noticed that my car was not clean and I called & spoke with the manager (Nieves?). There was a lot of back and forth, not to mention that I told him that I have my receipt. Also he continues to tell me that I should have let him know before leaving. Not paying attention to the fact that I continued to tell him that my tire was flat. I asked him "is this yes or no" and he told me that I could bring my car back. When I got back and signaled for help. He said the exact same thing as he had said previously. I was frustrated beyond words by his lack of understanding. In that moment Rich's lost all of my business. I asked for management on the initial call & he's the one who represents the company. Insensitive not to mention I noticed him as he's directing car in the lineup he's using his middle finger. Insidious indeed!
1 read more
