Excellent pharmacy and wonderful staff. All of my prescriptions were quickly filled and obtained…read morefrom this pharmacy. I also had a prescription that needed to be compounded and they did it for me. Extremely recommended as they are also within the proximity of a medical clinic that has a wonderful and friendly doctor. It is really a one-stop for all your health needs!!

Very straightforward experience. Friendly, dedicated staff. NO problems with personality or…read moreimmaturity; very efficient and normal delivery. A welcome and pleasant reprieve from the conglomerate pharmacies that complicate things with multiple staff not communicating properly with each other. The interaction took 1.5 hrs from fax to delivery rather than 3 weeks and nothing, like Richmond Pharmacy.

George is fantastic. So is his staff. Kind, patient, knowledgeable and they will go the distance…read morefor their customers. Like family.

Have been to this clinic for the last year. They are very friendly. They are very helpful. I have…read morenever had an issue at all. If you can't get them on the phone leave a message and they get back to you when they can which is usually around the same time of day or the latest the next day. They diagnosed me with what I thought I had when no other doctor would. And they referred me to someone really great too to do what needs to be done. Highly recommend them 100%

Reviews are true. Getting someone on the phone is close to impossible. You need to call at least 20…read moretimes and hope that someone will pick up. It's the most ridiculous thing ever considering that they DO have a receptionist. They absolutely never ever return any voicemail. I saw Dr. Sue during most of my pregnancy. She is a very compassionate professional but I somehow felt less cared for than at Riley maternity clinic. She was also supposed to call to check on me after the delivery and never did. I know they get very busy but unsure why they would tell you that if they simply don't call. That clinic sounds a little like a walk-in clinic where they are very professional when you are there but forget about you the moment you leave the clinic. They also tell you that you can call or send them an email with any question you may have but won't ever pick up or respond to emails... I'll say go with Riley's instead.

Paul is AMAZING. Fixed my neck in one shot after 3 other treatments at the downtown clinic…read more Working out a hip issue, but he is so wonderful. I can't say enough about this place - I can SLEEP! Parking is a bit of a burn because there's permit parking around and little parking in the lot directly in front of the shop but, its well worth a trip in to see Paul if you are feeling any pains. Thank you Marda Loop Physio!

I was disappointed with the length of the session and because of that, I felt over charged. The…read morewebsite advertised appointments between 40 minutes and 60 minutes in length, after a shorter than expected first visit, my second session was less than 20 minutes total but I was still charged 40-60 minute advertised price. For that reason I decided not to come back. My physiotherapist was competent and friendly though. No complaints with the treatment, just the length of the sessions.

Continued treatment of lower back pain over many years by one of their physiotherapists has been…read moreexcellent and had given me many years of continued mobility allowing me to travel world wide up to 5 trips per year. Referral for X-ray, ultra-sound imaging has helped my spinal specialist to continue further treatment including MIR diagnosis and spinal injections. I was referred to the specialist by the clinic's PT. Parking at time is iffy but come a bit early and you will find free parking.

Unfortunately this place turned out to be a major disappointment and I cannot stress enough to…read moreother would-be customers to steer clear of here. 1) record keeping You would think any kind of healthcare facility, be it a physicians office or a massage therapy place, would have a professional obligation to maintain accurate records of what is done at each appointment. That is not the case here. They have noted that I had multiple physio appointments but no notes or record of what exercises or plan they had done. Essentially, at each follow-up it was like a whole new visit with many "what did we recommend last time?" Pathetic. 2) customer service Imagine trying to get a progress note sent to your physician. It's like pulling teeth. They promise that they will get it done promptly, many weeks later you're still waiting and after calling to inquire you're met by an abrasive and dismissive admin assistant who says no note to that effect was on the chart (see point 1). Incompetence runs very high in this place. 3) questionable billing Check your credit card statement. I have a few charges above and beyond what was agreed that "magically appeared" on my statement...these are currently in the process of being investigated by my credit card company and hopefully a chargeback will ensue. Bottom line is, there are far better and more ethical places to find in the city for physio and other allied health professionals. I, unfortunately, looked for the cheapest place and essentially got what I paid for -- a shit experience. Stay away.

I used to go to this pharmacy a lot, primarily for supplements and home health supplies. They were…read moremore expensive but I liked the service. I then started using the pharmacy but I have been very disappointed. They seem curt and harried, promised they could compound a beta blocker but after a week said they couldn't, but could split the pills which would take another week. After that I had more rather curt experiences so I moved my prescriptions to Cambrian which I highly recommend. They don't carry as many home health supplies but you can get those through Coop or Shoppers or Cal Medi. I have found the non pharmacy departments at Kenron pretty good but my experiences with the pharmacy left me not wanting to do business with Kenron.

I purchased a non-prescription continuous blood glucose monitoring sensor yesterday (June 26 2019)…read morefrom Kenron for $157.49, which I had sent my son in while I waited in the car as I had just been discharged from the Foothills Hospital. The manufacturer (Abbott Labs) sell these exact same units for $89.00 with free delivery. The $68.49 "mark up" charged by Kenron is nothing other than price gouging. When I pointed this out to the pharmacy the attitude that I got was that this was perfectly normal. I find this incredibly tone deaf in that I have other choices and Kenron clearly needs to price gouge its customers in order to stay in business. DO NOT make the same mistake I did in becoming a customer. You will over pay for your drugs and medical equipment, as this case clearly shows. A whopping 77% mark-up over retail is simply price gouging. Shame on Kenron.

Dr. Chana and the staff were very professional and welcoming to myself, my wife, and young son…read more They treated my implant with care and always were careful to ask before doing procedures, as my insurance only covered certain things. My son loved learning about how to be a patient from them and always had fun going there. I'd recommend them to everyone.

Extremely inappropriate and unprofessional administration staff. Louise & Stephanie, you did not…read morelisten to what the problem was - you assumed! I paid the co-pay. I am not asking you to write off my co-pay. What I am looking for is explanation on why do I have to pay even I have 2 insurance coverage and I asked why do I need an x-ray when it was only done September 2022. I hope the owner will recognize your unprofessionalism. Basic customer service etiquette - listen to what the problem is and work with the person to find resolution. Instead you shut me down and indicated you had this conversation with me and that I told you I am a single mother and have family struggles? That must be another patient you are referring to, and this shows your lack of compassion and breach of trust. Check out some emotional intelligence self help books and also work on your communication skills. You said you are it and I can not speak with another person as you are the Team Leader, then be a "Team Leader". Some customers only needed to be listened to. Not your loss - feel bad for the business owner if their front line staff is as disrespectful and inconsiderate as YOU. The admin staff also sent our personal information to the wrong address - forms including our personal information. I don't expect any response, only hope that someone else can learn from this experience. I was already told I could not speak with anyone else and she (Louise) is "THE" Team Leader. Will never recommend this place.

Very friendly staff, considerate, confidential, charming, and respective. But it ends there…read more """"Difficult to call in for the corporate want at streamlining telephone interactions... your call is very important to us, please stay on the line......if you wait on hold for more than 5 minutes you will be offered other options........ press one if you need an appointment. Press 2 if you are calling from a doctor's office....... Never can really get through just a wast of time. Just go in and stand like sheep waiting to get served.