Nice store, generally well managed it would see in the some 5-6 visits I've made. Yet, my issue with the store might be just a bit outside, so to speak. Always greeted by a security guard when I arrive at the entrance, where was that individual when my son-in-laws $3K mountain bike secured with a heavy duty anti-theft lock when it was stolen in plain daylight on a day with the temps in the 40s? Observers outside, people walking up even said they witnessed the thief struggling to break the lock--which he did. The security guard is even outside at times. So much for that luck, and the store said, "sorry, we don't have security cameras." In the days when security cameras are the norm, and a public place with high volume traffic, I sense the store management here isn't on the ball. I hope they read this and consider beefing up what should be the norm in essential security. Kudos to the folks inside working the store though, they're fine, and I'm sure I'll return. I just wouldn't recommend bringing a bicycle if you're coming, and if security is that lax, best make sure your car is locked. read more

I was surprised to see that this Safeway has a Tim Horton inside. Never seen this back home in Vancouver. So came here to do grocery shopping. I picked up some ground beef and steak and of course a few other things. Well I like this location more than the one in Beltline. It seems like there is a higher chance of finding sale item in stock here. I like shopping here. Lots of parking if you have a car. Friendly service. It wasn't that busy when I went in at around 7:30 ish. read more

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The employees at this location when above and beyond to help me out. One of the employees was done his shift but still went out of his way to help me find an item I couldn't find. Then when I was getting my flowers wrapped a couple of the flowers were broken so an other employee took some other flowers to make the bouquet beautiful and really made the birthday girl happy! The line ups we're not long and during the COVID-19 pandemic I didn't have to wait outside to get into the store. Will be back read more

It doesn't matter what time of day you go to this store, they have it understaffed. You try avoid the rush but they'll only have one till open so you still have to line up to the back of the store. At peak hours, they'll have more tills open, but only enough as to keep the lineups going way down the isles. I don't get it, Safeway... Why aren't you utilizing the cashier stalls that your store is already equipped with to make more money? An extra cashier would move more people through meaning happier customers and more money from you. I understand that it isn't worth it to have cashiers doing nothing, but even if you reduced to 15+ people lineups down to 3 or 4, your store would still be running at maximum capacity and therefore the most money you can make/hr. The increase in revenue of having another cashier has got to be greater than the $/hr it costs to have them working, no? Now add the several times I've had to abandon a shopping cart full of groceries because your line ups were too long. That's alone is an immediate loss of several hundred dollars - enough to pay for another cashier... On top of that, and way more valuable, is the future loss of an entire customer as I no longer shop here since I pretty much can't. There's no one to take my money in exchange for your goods. The floor staff here are friendly and helpful, and the cashiers are always clearly working hard and are very efficient. It hurts me to write such a negative review since they are good people who are always very nice. I don't think it's a question of the staff you have on, but of the ones you don't. What's going on, Operations Management? This isn't on one occasion - this is on every occasion, at any time of day. read more

I have seen in a lot of Safeways in a lot of different places/countries in my time so I would consider myself somewhat in the know when it comes to the variatians between stores.. The first thing that struck me about this Safeway was that it was the first one I'd ever seen that had a Tim Hortons instead of Starbucks in it.. Maybe thats a new trend in Alberta, but I do like that option. I didn't have a single bit of change on me when I walked in but the lady who was working in the floral department was kind enough to spot me one.. Very much appreciated and speaks to the kind of customer service philosophy a store has.. I found the safeway to be impeccably clean, well stocked and with great employees. When buying fish in the butcher section, I was originally planning on buying the Basa fish filets that were behind the glass counter.. To my surprise the butcher pulled me aside and showed me where there were frozen Basa filets in a combo pack in the freezer for about 3x less than I would have paid behind the counter!! The fish behind the counter was all previously frozen anyway.. So good deal and another example of customer service that one rarely encounters in chain stores anymore these days. The only little glitch was upon check out when the cashier didn't ask me for my Safeway card.. I almost forgot about it entirely when I was about to pay ($200), and then I remembered my club card.. She entered it in and my total dropped down to $160!! So thats one little problem that was very close to costing me $40.. All in all I can only highly recommend this grocery store, and hope they keep on hiring the quality staff they have so far.. read more

Safeway - Organic produce - Pharmacy Near Me - Calgary, Alberta

Under staffed at peak hours, don't ever go between 4-7pm. Understocked, they barely have green beans ever, last time I was there no lemons, corn is always bad. The bakery is good as is the butcher but they're usually closed when I have time to get there. Then it's all off limits. read more

Safeway - Green beans, we got that shit - Pharmacy Near Me - Calgary, Alberta

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So you already know how much I love traipsing around grocery stores. Yes, I have my favourites in the city, but every now and then, I like to explore other grocery stores just to confirm the fact that my favourite grocery stores are my favourite grocery stores for a reason. When it comes to this particular Safeway, you know, the one in Kensington right off of the Sunnyside C-Train stop, it's definitely not my favourite. Its location is amazingly convenient, but the store itself isn't all that. Yes, it is a pretty standard Safeway, but it just doesn't excel in any way. It doesn't blow me away like a few of the other grocery stores in town. Yes I stopped over because I needed some groceries on my way into downtown and yes I was absolutely delighted at how convenient it was to hop off the train and hop back on with bags and bags of groceries, but overall, I wouldn't do it again. If it means I have to walk a few extra blocks to get to the store that I love, you'd better believe that next time, I'll be taking the walk. read more

How come the Vancouver safeway's don't have Timmy's, instead of Starbucks? Star right there. Plus another one for underground parking. It's a big, big store. Washrooms by the deli. read more

After waiting in line for checkout I was then told it was now self-checkout only. The worst service I have seen from a grocery store staff. They lost my business even though I live a short walk from their store. read more

I shop at this location really regularly because I live so close, not because of the quality. While I will say that the staff at this location are really friendly, helpful, and regular (you see the same smiley faces every time you go), the produce section is sad. I was there just today and picked up a bag of crinkled carrots that had expired March 3rd (it's now the 22nd), as well as oranges that had gone so rancid they'd turned greyish black. They don't seem to rotate their produce probably as regularly as they should, but the rest of their stock throughout the store is pretty good. The store (mostly right by the front doors) is definitely not very safe, however; they have to keep security guards posted by the doors as some pretty unsavory and often belligerent people frequent the location. I definitely WOULD NOT recommend shopping at this location past about 9. Gets pretty sketchy in the daytime too, now that I think about it. read more

Came in last minute for a birthday cake and we wanted it personalized. Unfortunately we arrived after the bakery staff had already gone home however the store manager Shawn not only helped us personalize the cake but he also got us a discount as the writing wasn't perfect. This store consistently provides us with good service and today was above and beyond. I would recommend it to anyone! Thank You Shawn for your personal touch. read more

This location is smaller than others (Westhills for instance) but don't let it fool you, it has everything the urban grocery shopper needs. There is a full bakery, floral dept and deli as well as a good selection in the butcher case of better cuts and prepped stuffed chicken breasts and the like. I like this location because I can walk to it on my way home and if I have too much to carry I hop the 419 and off I go. Otherwise its fill the basket on my bike or hoof it on foot. They have everything I need and the location can't be beat for me. Two downsides that stop it from a 5 star for me. The folks that sit outside, I won't go in to detail but it's just not welcoming. The other downside is they just don't have enough cashiers on for the after work crowd. They are always busy at this time and the 3 tils + self serve is never enough. All that being said it is still way better than the downtown location which is just sketch city. Don't enjoy seeing someone attack security because they get busted shoplifting. read more

This is my neighbourhood grocery store and except for the small specialized market across the street it's the only one within walking distance, otherwise I wouldn't shop there. More than once I've purchased items that were marked after their best before dates (I try to remember now to check). But mostly it's an unpleasant experience because so many of the staff are very unfriendly. It's rare to see a smile even when I try to be pleasant. This morning I was sharply reprimanded by the cashier for leaving my debit card in the machine too long. Shopping here is a grim, cheerless experience. read more

I go to this and 14th ave NW Safeway for pure convenience but no longer. I used to work at Safeway when I was much younger and we cared about our customers, not now! Countless times I've been there and the self checkout clerks are miserable, very rude to you. I've rented Rug Doctor's from them and they are always dirty. I've had to clean out someone else's dirt due to them being sold out or the others are dirty as well. They don't care about their jobs. I will no longer buy from Safeway. I will drive a further distance to never shop at a Safeway again. read more

This is not my regular Safeway, but I passed it on the way home so shopped here. There was no one in the deli (8:30pm) but there was a woman cleaning the counter in the adjacent ready-made deli counter. I asked her if there was anyone left to serve at the meat counter. She said 'you will have to wait a few minutes I am by myself'. Fair enough. She cleaned a bit more, seemed to put a few things away, then came over. I told her what meat I wanted. She could not reach it from behind the counter so she came to the front (customer side) and raised the glass front & took the meat. She went back to the cutting machine, put it on, and proceeded to catch the slices on her plastic-gloved hand with which she had not only handled the containers in the other section, the glass front, but also had on during the counter cleaning and equipment wipe-down. I said 'could you please change your gloves because you have touched so many things with them on'. This incited her & she got a very angry look. "we have to wear gloves as part of our job". I said "i know that. But they are to protect the food from contamination, not to protect your hands." She replied "no one has ever had a problem before with the gloves". I said "Shouldn't you change them before you handle food?" Again she said "I don't know why this is a problem for you. But if you want me to change them I will." She tore them off, shaking her head the whole time while frequently glaring over at me. When she finished cutting, she slammed the package on the counter. I said "I would also like some prosciutto." This was apparently not a good thing to say. :( She started again with the head shaking and saying "no one has a problem with the gloves but you." Silly me, I thought we were past that.... Unbelievable. My 9 year old son, once we were away, said "don't you think she should be fired, Mom? She was fighting with you." read more

Twice I've bought apple fritters Sunday morning and both times they tasted and felt like they were several days old -- not a good experience . read more