Dr Carlyle told my son his hand would be fine in 2 months. He did not take the time to show nor review xrays. Mind you, not even 4 days prior he was at Methodist Hospital where they specifically told him he needed surgery. I understand he didnt have insurance and self pay and "charity doesn't pay" but long story short the following pics show him now and he does need hand surgery and will be seeing a highly skilled plastic surgeon to fix what Dr Carlyle said was fine. Not ok. read more

Richmond Bone & Joint Clinic - Orthopedists Near Me - Katy, Texas

See all

Ok maybe I was just lucky, this time but I had a 4:15 appointment and i was seen by 4:20. I must admit I have had a wait in the past but the doctors are worth the wait. I have been in for back issues and Dr. Wasserman was able to diagnose what others had missed. I was also able to get things back in place without surgery. Dr. Carlyle had treated my tennis elbow in the past and was able to work on my new golfers elbow today. Staff was friendly and helpful. read more

Dr Carlyle and the staff at Richmond Bone and Joint Clinic are very professional. Not much wait time in for not front lobby or in the back room. The only reason I gave a 4 out of 5 was the wait time back out in the lobby while they prepared to schedule me for surgery. Uncertain why the have you wait there in the office when they can send you on your way and precert., cal costs, and etc by phone and call you with all those details. I waited about 45 minutes for the surgery scheduler when my prewait and back office visit were only about 30 minutes. read more

My wife visited a few months back for an intermittent hip pain. Doctor took obligatory xrays of spine, spent a few minutes explaining that the L4 vertebrae, I believe, was out of alignment and recommended a chiropractor. All ok and what I would expect from any chiropractic doctor. Then he wrote a few scrips for pain and said they needed to be filled at a compounding pharmacy. WTH! Any generic pain medication from a Walgreen's/Walmart/CVS would have, I believe, done the job. A $10 scrip blossomed into a $1000 scrip which was not covered by insurance. I believe there is more here then meets the eye. Stay away from scrips written to compounding pharmacies unless you truly understand why you cannot get a scrip for a generic drug at a regular drugstore. Pay attention to what the doctor is suggesting. Medical and drug bills are high enough as it is. Incidentally, we did not fill the scrips, the pain went away and we will not be going back to Richmond Bone and Joint Clinic/UT Physicians Richmond Bone and Joint. Ever! read more

Richmond Bone & Joint Cannot say enough good about them Staff is awesome!!! Drs. are Awesome!!! I have seen Dr. Canon, Dr. Guzel, Dr Wasserman. Dr Guzel Did a wonderful hip surgery on my right hip, and I have not had one problem since. 2011 Also had a back surgery with Dr. Wasserman, Not a problem as well in 2011 I cannot believe the persons that have given any of them a bad review. I have never had a long wait, nor have any of them been rude,etc. Now I have a foot problem and of course come back to see a dr here again Dr. Manriquez!! This is the place to go for these problems!!! read more

I went to see Dr Carlyle because three joints in my hands were showing damage from arthritis. My right thumb had bent alarmingly until I pushed it back in place. My hands were xrayed. Dr Carlyle walked in and announced I had arthritis. I explained I had been told that 50 years ago but it only recently was causing me problems. He told me my thumb bending had not happened. I had only imagined it. I told him I was only taking Excederine. He said keep taking it and walked out of the room. He gave me three sentences and little eye contact. I'm sure my insurance was charged. I had expected information on how to prevent further damage etc. I was treated with indifference and contempt. I had my right hip become bone on bone due to years of running and arthritis. I wanted to avoid surgery because a spine surgery had caused me to lose part of my eye sight. One out of 500 people lose part or all their eye sight in spine surgery where you are face down. I was sent to Dr Canon. He talks faster than a cattle auctioneer and spins and runs out of the room before you can ask questions. I was scheduled for a steroid shot in my hip. I was in a lot of pain because the pain pills they sent made me sick. After the shot I noticed no improvement at all. Also strangely before I was knocked out for the surgical procedure I did not see Dr Canon. When Home there was only one tiny bandaid over a red ballpoint pen mark at the top of my right thigh. Nothing on the side of the right hip where the needle should have gone. No bandaid, no cotton ball, no broken skin, no bruise, no tenderness. Just my same white field of fat. I was the last patient that day. The floor was very empty. I was sent home with a print out of instructions. At my next meeting I told Dr Canon I still hurt badly with absolutely no improvement. . I still couldn't go to church or grocery shopping. After pressing my right hip with the tip of his finger , my Fat didn't hurt, he told me my hip was fine. I just needed to stretch and walk more. He spun and ran out of the room and disappeared. He had also refused to give me a disabled parking tag. By his standards the shot was a success. I tried to take his advice but it cause an exponential increase in the pain. I'm having hip surgery in Sept. somewhere else. The pain keeps me home and lying down 90% of the time. They work fast and don't waste their time. But they don't help either. They do take your money. read more

From the first time I walked into this amazing decorated office each and everyone of the staff members were very very polite I did not have to wait a long time to be called to the back. The staff was very courteous in the back back, Dr.Guzul had to examine my leg and immediately set me up for the next step everything was very quick he knows his stuff you get in and out and you don't have to wait a very long time like you normally do another doctor offices they run on time with their appointments. Jackie one of the staff is wonderful she's very kind and courteous this is the type of woman you would want working in any of your businesses and you would be proud to have Ms. Jackie as an associate. This is how each and every doctor office should set up their business. Everyone is on time very efficient get you in and get you out and you're problems are ramified.... Dr .Guzul and his staff deserves 10 stars read more

Dr carlyle bit the cap of the injection with his mouth and was trying to insert it inside my fathers bone. Also did not wear gloves or wash his hands before trying to even attending to insert the injection. That is not professional at all and he really is a old man that simply needs to retire. He can't give care to a patient with a 100% effort. Will not being taking anyone in my family there or even recommending to my friends. read more

I was injured in a car accident in April 2015, after my initial Emergency Room Exam and images I was referred to the Richmond Bone and Joint Clinic for continued care. I initially I met with Dr Guzel he evaluated me and determined I did not need surgery for my injuries, he honestly didn't seem to care at all about my pain or condition. I got the impression because I wasn't a surgical case that I was not a priority to him. He referred me to pain management colleague : Dr. Cannon. Dr. Cannon is a wonderful kind caring and compassionate doctor. The problem is the wait time and incompetent and rude desk staff at RB&JC I have had several appointments with Dr. C at the Richmond Bone and Joint Clinic each time I have to wait a minimum of 2-3 hours to be seen. I have had two surgical procedures with Dr. Canon at a surgery center my last procedure I had to wait 5 hours past my scheduled procedure time ( after fasting all day) Again he was late late late! Today I checked in for my follow up after a surgical procedure. I was told my appointment was the very first of the day at 9:15 am, but Lo and behold when I checked in, the receptionist told me "Dr. Canon is running behind today. " flabbergasted I said "I don't understand how he can be behind on his first appointment of the day already, if a patient is 15 minutes late for their appointment it is cancelled but if he is 2 hours behind there is no penalty, that is absurd" the receptionist stated that she understood my frustration but there really wasn't anything she could do, her exact words were "that's just the way he is, he takes a long time to see his patients " I told her " in the future I don't want to be lied to, if my appointment isn't the first of the day, I want to be told that, it is inconsiderate to other people's time and disrespectful, when we all have to take time off work to be here". So here it is 40 minutes passed my assigned appt time I have yet to be seen. To add insult to injury another receptionist came over to my receptionist and loudly stated "Next time someone says something like that tell them there is nothing you can do, that's just the way the Dr is and tell her she can leave." What a wonderful way to treat your patients ! read more

"Dr. Trenton Carlyle, MD needs to personally apologize to my wife Marie." My wife Marie Chaplinsky went to Dr. Carlyle for hand surgery and went back after to have the nurse look at it because the incision was not closing and it was painful. When she went in the office to show the nurse, Dr. Carlyle was standing there with the nurse so Marie explained the pain and the incision was still open and not closing. Dr. Carlyle stated, "Mary can put a fresh band aid on it if that will keep you off my back." Marie was shocked at his rude statement and replied, "That was not a nice answer". And Dr. Carlyle concluded by shocking her, "Well I am not a nice person". Marie was crushed and stunned for a medical doctor to act and talk that way, because she knows many wonderful medical professionals. Marie has been going through cancer treatment for the last 12 months at MD Anderson Hospital. Marie has gone through many months of chemotherapy and is now in recovery. She lost her hair, taste and strength, but was treated and supported by the greatest cancer medical staff in the world. Every one of the doctors and staff at MD Anderson gave her the warmest care, support and encouragement through the most difficult experience of her life. However, she told me Dr. Carlyle is the worst doctor she has ever met and will never see him again. You should have Dr. Carlyle call Marie to personally apologize. Her personal cell is 713-417-3501. You should know this because he is not an asset to your medical group. Michael Chaplinsky read more

Brought my daughter in and the office was run down, dirty and old. Dr. Carlisle didn't spend more than 5 minutes with my daughter, he was in Jeans, boots, no badge, nothing to indicate that he was a Dr. He didn't even know why were there. He walked out and sent in a tech with a company that I have since learned in contracted with DJO Global. His name was Martin Rivera. He fitted my daughter for an ankle brace, left the room a few times to get prices, told me it was cheaper to pay cash than to go through my insurance, so I paid cash, then he put the brace on my daughter, I signed a triplicate form, then he put everything in the box the brace came in and sent us on our way. When I checked out at the front desk, there were two women working there. One was helping a patient and the other was on her cell phone. The one on her cell phone waved me on to the woman who was with a patient so I waited in line. The woman helping the patient finally told me to go back to the other lady. I also realized that I never received a real receipt for the brace or the visit itself. The receipt for the brace was BLANK! You know....the one I paid cash for. I called the office, they said I had to call DJO Global because they were contracted. I called DJO Global, they had no record of my daughter. I was given Martin Rivera's email address, I emailed him 10 times, he never replied. This place is a JOKE! Worst Dr. experience of my life! Save yourself the headache and go somewhere else! read more

NEVER see Carlyle for knee issues. Long story short. I injured my knee, clearly knew I tore something. 8 days after the MRI ( 8 DAYS) I got a call and he said "it's nothing serious, I should be better in a month". Clearly frustrated, I went to an Orthopedic Specialist Clinic. I have a very obvious torn ACL. Surgery next week. read more

I have had a wonderful experience with Dr. Carlyle and Richmond Bone and Joint Clinic. I injured my shoulder and required surgery. Dr. Carlyle answered all of my questions and told me exactly what would happen before, during and after the surgery. He's been very polite and takes the time to answer my questions. Everyone there has been very nice and I would recommend them to anyone. read more

Wish I would have listened to my co-workers and interviewed other back surgeons for my surgery. The reasons I went with Wasserman to begin with was: 1. He was located in Katy 2. Close to my work 3. Could accommodate appointments after 3pm. At the initial visit, he was seemed knowledgeable, experienced, and sensitive to the needs of his patients. However, there were a couple of red flags before the surgery that I should have listened to. For example, when I booked my surgery 1 month and 1 week out and made a plane reservation for my mother to fly in, I received a phone call from the hospital letting me know the doctor decided to take vacation on my surgery date. Who does that? That's pretty insensitive and unprofessional, right? I should have jumped ship then. But, I had continued to invest faith into a Dr who I obviously misjudged. After the surgery, I was doing fine. I had already been through the 1st post op appt. I was even lightly exercising. As I began feeling stronger, I started riding my bike. One morning, early, I went out to ride the trails around my neighborhood. Literally, 2 blocks from my home, my neighbor was texting on his phone and blew through the stop sign. I could see he was looking down and his speed wasn't slowing. In anticipation of getting away, I tried crossing the street to avoid an accident. In which case, my neighbor just clipped my back tire of my bike. It was enough to throw me to the ground and hurt my lower back. When I called the office to request an appt, the Dr. was booked. I felt this constituted an emergency visit. So, I called Dr. Wasserman's assistant, Denise directly. When she returned my call, I barely said a thing before she cut me off and started yelling at me, "You're fine! You were just in here." It made me feel like I was overreacting, so I didn't even say anything about the accident and got off the phone. A few days later, the pain of the accident set in and my body was achy. Instead of calling Dr. Wasserman, I called my co-worker's son's orthopedic office for an appt. As luck would have it, I was able to get in with Dr. Kushwasha. To my surprise, he has been much more professional, patient, and genuinely concerned about the health of his patients. I was so impressed; I cancelled my final follow post op appt with Dr. Wasserman and continued to see Dr. Kushwasha. Today, when asked who my surgeon was, I'm embarrassed to say Wasserman. But, when I do, I discouraged friends and co workers from Richmond Bone Joint & Clinic especially Dr. Wasserman. Lastly, thank you, Denise for overacting and mistreating your patients. If it hadn't been for the last incident with you, I won't have found a better Dr. for my needs. read more

Not happy. I am in a lot of pain and need to see the pain doctor. However, they only have 1 and cannot be seen until 9/10. Time for doctor shopping. One can only live in Advil pm for so long read more

I've never waited more than 15 or 20 minutes, before I'm face to face with a Doc. Both my husband and I go there. I'm sure on occasion they may have an emergency come up, but I appreciate a clinic that will fit people in, on am as needed basis. Love Dr. Guzel! read more

Dr. Guzel is wonderful. He performed right hip replacement surgery on my dad and was amazing. I had an issue with my dad pain medication upon discharge but I called his answering service left message for him to call me back which he did right away, and took care if the issue. Must say I was very pleased with the service he provided my dad. Would definately recommend him. read more

Go see Dr Guzel for your orthopedic needs. He took care of my bucket handle tear surgery. Quick and painless day surgery. read more

Richmond Bone & Joint Clinic - Orthopedists Near Me - Katy, Texas

Possibly the worst doctor experience I've had. After rescheduling me MULTIPLE times on MULTIPLE appointments (once because I was told the doctor "wasn't good with working Friday afternoons" after THEY chose that date), all that resulted was 5 minutes with the seemingly unconcerned doctor, no confirmed results on my injury and a huge chunk out of my sick time hours and my wallet all 3 weeks after my MRI. Would not recommend. read more

Dr Guzzel is an amazing surgeon. Our family has been here for various surgeries and treatment. Never a wait. Doctors are very knowledgeable and personable read more

I wish I had read the review about Dr Carlyle before I let him do surgery on me. The guy is knife crazy. I made the mistake of trusting his opinion that my meniscus tear could easily be fixed and I would be up and running in 4 to 6 weeks. And no Physical Therapy was needed he said. Well 3-1/2 months later my knee was far worse. I went to a real Doctor who questioned the surgery - especially the microfracture done. I am now going to physical therapy and there is a vast improvement. Gene K is absolutely correct on his review. read more

My appt. experience with your clinic was poor. My appointment was booked on line . The next day I was called and told they had to move my time forward. So my new appointment time was : 9:45 am. I arrived at 9:30 to what can be best described as unfriendly chaos. I waited in the lobby till they called my name at 10:29 . Due to the size of the office I had to painfully walk across the entire lobby to reach the girl calling my name. Wouldn't it have been nice to inform me which door I would be going into so that I can sit on the right side of the building? I was then taken to xray where the individual was rushing me and even preceded to say " just let me do it" I guess I wasn't getting my medical boot off fast enough . The doctor arrived wearing a brown T-shirt and blue jeans no badge no name no lab jacket. He did not bring in my chart he proceeded to tell me he was going to prescribe an anti-inflammatory for my ankle. If he had taken the time to review my chart and medical history as any healthcare provider should do prior to seeing a patient,, he would've noticed that I was already taking enbrel for my rheumatoid arthritis and take prednisone daily. He was in my room all of 3 minutes. I was hoping to get help not just for my ankle but my painful hip joint that I tried mentioning but he completely blew it off. A patient comes to be not just prescribed to but educated and felt cared for. I left this office feeling like a number not a person. I will be certain to never recommend Richmond bone and joint clinic to anyone in the future. "If you don't care ,, who will" read more

If you look at the history reviews of the clinic - there are obviously some concerns about the wait time, but when I visited their office today - I was pleased with everything! I did not go straight in, but the wait was not painful. The remainder of the visit flowed. X-rays were complete in a flash, and I was in a room shortly after visiting with the P.A. initially. He wanted to better understand my concerns and relayed his assessment to Dr. Wasserman. When the doctor appeared on the scene, he was great!!! Listened to my concerns, gave me options, and thoroughly explained the injury. If you are looking for a spine and lumbar orthopedic surgeon - visit Dr. Wasserman! read more

Why does a business keep a so called Dr. who endangers his patients? Dr. Matthew Wasserman is an orthopedic surgeon who was caught giving a patient complaining of lower back and leg pain a pelvic exam. After that he told the patient he would be happy to perform a free exam in a hotel. This conversation was recorded and he was required to pay a fine and have a chaperone present during examinations. The practice kept him. To me this is disgusting. Herman hospital recently featured him in magazines as there" newest and greatest doc." they either don't do background checks or don't care about the people in their community. read more

Been coming here for over 10 years, seen a lot of the doctors and they're all great, in particular Dr Canon, who is the BEST. The staff here is exceptional as well. Didn't have a wait at all today and wouldn't have cared if I did. He's worth the wait!! read more

The office staff was fantastic, the low rating I'm giving the clinic has nothing to do with them. Dr. Carlyle is probably the rudest man I have ever met. I was a first time patient, and in a considerable amount of pain. My exam was rushed, my questions weren't answered, and I was made to feel like an idiot because of the rude remarks that were made by Dr. Carlyle during my exam. I left with more questions than I had when I first got there. Hats off to their front office staff, assistants, and technicians. They should look for better doctors to work for. read more

Do not go to Dr. Carlyle! Absolute worst experience. He was extremely rude and arrogant! Basically criticized us for being there and told my husband to just take an ibuprophen. This is after we were referred to their practice because Xrays and ultrasounds were already inconclusive and swelling and pain have not gone away in over a month. Extremely frustrating. When we told him we wanted more information, he said 'YOU OBVIOUSLY THINK I DON'T KNOW WHAT I'M TALKING ABOUT' ended the appointment by storming out of the office. He told the nurse to close our file, not charge anything and to say we were never even there. Absolute JERK. I am sending a formal complaint. This doctor is a complete waste of time and can't work with people. Highly DO NOT RECOMMEND!!! read more

We have been to RBJ several times in the past. Never had a bad experience with any of the Dr's. Be leery and do your homework before you schedule an MRI with them. They have Memorial Hermann reps sitting there ready and willing to schedule your MRI with a cost difference of about 85% vs going to another independent facility. We were given a cost of $1,415.00 for a knee MRI. I did not book and called a few other facilities. Our cost with Katy MRI is $382.23. I called the Memorial Hermann reps back and she had some inadequate explanation as to why their cost was so much higher. read more

In November of 2015 I had a total knee replacement on my right knee by Dr. Guzel. The first three months seemed ok but then I started having pain below my knee cap and after several weeks was unable to get out of a chair or climb stairs. I went to Dr. Guzel on four different occasions He took x-rays and told me he could not find anything wrong. He would then prescribed Voltarin gel and pills. My wife asked him if there could be some scar tissue build up and he said no. The last visit I was so frustrated that no gains were being met, he suggested physical therapy for six weeks. After six weeks of physical therapy, I could still not climb stairs or get out of a chair without great difficulty and pain. I obtained all records and x-rays from Richmond Bone and Joint and saw two different orthopedic surgeons. Each within minutes of reviewing the x-rays saw that the Patella bone (knee cap) was never smoothed or resurfaced during the knee replacement. They each also saw that the prosthesis in my lower leg appears to have broken loose from the adhesive used to connect the prosthesis to the bone. My knee was swollen when each looked at it and both stated that I had very bad scar tissue build up. Dr.Guzel did not think so. Both doctors recommend that I have the knee cap replaced and while in surgery, if the prosthesis is loose, the knee will be totally replaced, again. So in January 2017, one year and two months after my first knee replacement, I will have to possibly undertake another total knee replacement. It blows my mind that Dr. Guzel could not read his own x-rays!! read more

The wait time at the Kingsland location is ridiculous! The one in Richmond was much better and ran on time! Over an hour wait and still waiting! And they tell you to be here 15 min early! Really come on! read more

Love this office. I got lost trying to find it but a lady stayed on the phone with me until I got there. She was even so kind as to check us in so that the appointment wouldn't be canceled. The front desk staff was nice, people in the back were nice and the doctor was nice. I made the mistake of going to the Sugar Land location for the follow up and my other child's first visit. Never again! I'll have to make that drive to Katy because the Sugar Land location's staff (front desk on 1st and 2nd floors) is rude! Horrible experience there. read more

I had a visit with Dr. Guzel back in July 2011 for my left shoulder pain. They did a X-ray which showed normal results. The doctor then Rx'ed some anti-inflamatory medicine and told me the RX was sent to my pharmacy, which was a Walgreen store near my home. I went to Walgreen in the evening to pick up and Walgreen told me they did get the RX from this doctor. I called Walgreen the next day and was told they still hadn't got it. So I called the clinic and the lady told me that they filled my RX at their in-house pharmacy for $56.92. I asked why it wasn't sent to my Walgreen pharmacy. She said the price would be similar. So I had to pay them and got the med in the mail 4 days later. I took the med to Walgreen to check on their price and found the retail price without insurance was $48.69. I do have insurance and usually get a very good discount on common NSAID pain medicine with Walgreen. What a ripoff by this clinic! read more