I will say the staff was friendly (most of the time). They were quick to respond. I did not pay for…read morethe repairs as it was an insurance claim. I will share my experience and let you make your mind up. 8/11 I dropped my vehicle off. 8/14 I asked for an estimate on when the vehicle would be ready. I was told 7-10 days. 8/25 The insurance company contacted me and told me my car would not be fixed due to a new estimate (first I heard anything about it). After a little while the insurance company called me back to tell me the secretary had sent the wrong estimate and they could proceed with fixing the car. 8/26 I was told the insurance company had approved the new/correct estimate. I was told the car would be ready in 10 days (best case scenario). 9/5 I asked for an update. I was told parts had just arrived and they couldn't give me an estimate for when the car would be ready. 9/10 I asked if the car would be ready by 9/15 because my rental car would be due. I was told "No way. This is a lot of work and I'm not going to rush it. I will get the rental extended." Rental was extended through 9/24. 9/22 I asked if the car would be ready on 9/24 when rental was due. I was told "Probably not. I need a few more days." Rental was extended through 9/30. 9/29 I asked if the car would be ready when my rental was due. I was told he would be "painting it tomorrow." Rental was extended again. 10/6 I asked when the car would be ready and was told 10/10. 10/9 I asked what time the car would be ready (I was trying to make plans to ensure I had a ride). I was told "Painting it today (previously told he was painting on 9/30), cleaning up tomorrow, back window was broken putting in a panel. Still have to put in the window. I'll call you when it's done." 10/10 I returned my rental because I wasn't told the car would be ready and I had to do it when I had a ride. After I returned the rental I received a text saying the window would be in late that afternoon and would be put in first thing 10/12. He offered one of his rentals that I declined because I didn't need one that weekend. 10/13 His secretary called me and told me the car wouldn't be ready until 10/14 because he had received the wrong bumper 3 times (the first time I heard anything about a bumper in all the times I had asked for an update). 10/14 I asked if the car was ready and was told it was still in the window shop (previously told the window would be put in on 10/12). 10/15 I told him I was going to need a rental. When I went to pick up the rental the secretary told me she had just started working there and didn't know anything other than the truck he told her to give me. The truck was wrapped in advertisements for his company. I declined to take the vehicle as I didn't feel comfortable with it. 10/17 I asked for an update and was told the car was still at the window shop. I asked if he could call them or let me know where it was and I would call (the glass was supposed to be in 5 days prior). He responded "I've called. They had to get a new glass. I can handle my business. Thanks though. This is 400 out of my pocket. I didn't ask you to pay (he is the one who broke the glass). The insurance company was going to total your car (insurance company told me this happened because his company sent the wrong estimate). I took a lot less to fix it for you. Again, appreciate your patience. I will give an update when I get one." I explained that I was simply trying to get an update. He did reach out and have the glass shop call me after these texts. 10/22 I called the glass shop and they told me he had picked up the car on 10/21. I asked him for an update on what was going on and when the car would be done. I got no update, but was told the car would be ready 10/24 at 3 PM. 10/24 I reached out to double check that the car would be ready. I was told it would be ready at 4PM. When I got there to pick up the car, it was ready and running. When I got in the vehicle the time was wrong, the tire pressure light was on, and the maintenance due light was on. I thought it was strange, but took the car. I was planning to check it more after I left his place. I got to my destination and shut the car off. I checked the tires, they were supposed to have 32 PSI. 2 of the tires were at 14 and one was at 48. The tires were fine when we dropped it off. I tried to start the car and it was dead. I called my son to jump the car and took it to Advanced. I asked them to check the battery. He asked me to shut off the car and turn it back on. The car would not start. It needed a new battery. I know batteries go bad. However, since the time was wrong and the vehicle was running when I picked it up, I think he probably knew something was wrong with the battery. I wish he would have said something. After more than 2 months I have my car back. It is good, for now. I am not a professional, but I believe things could have run more smoothly than they did.

Nickey and team have done two paint jobs on two different cars for me and have taken out dents on…read moreone car for me. They did a great job on both and I highly recommend them. They were prompt and delivered my car back when promised. They also recommended a great mechanical shop down the road and helped me get it back and forth.

Bruce's Auto Body Shop is the best. I had a run of bad luck & everything Bruce's Body shop made…read moreeverything perfect & explained everything clearly. I highly recommend Bruce's Auto Body Shop.

I am BEYOND HAPPY with the job Bruce's did to repair the damage to my back passenger door…read more Screwdriver damage compounded by a DISASTROUS paint-less dent removal attempt by a DIFFERENT unrelated body shop left my door a mess and me ugly crying on the phone with Bruce's front office ladies. They put me on the phone with Dillon and got my Bronco in for repairs within a couple weeks. Dillon relentlessly advocated for us with USAA. They are friendly, professional, meticulous, and knowledgeable. My Bronco was repaired in a little over a week and she looks FLAWLESS. They handed me the keys and returned her to me immaculate inside and out. I 1000% recommend them!!!!

A very honest hard-working family man that takes pride in his shop and the work he puts into it …read more He was honest with me from day one and I really appreciate that I would recommend them to anybody

If I could give Jamie Slack's Body Shop six stars, I would. We hit a deer on I-24 while in route…read morefrom Florida to our home in Colorado. Our Rav 4 is 6 months old and damaged enough that we couldn't drive it. Toyota roadside assistance dispatched Jamie to tow us to the nearest dealer. While on our way to the dealer, I called the dealer and they told us no Toyota dealer in the area does body work. Jamie said he could do the job but didn't want us to feel "any pressure to do business with him." After being with him about 15 minutes, I had a lot more confidence in him than any car dealer I've ever dealt with--the guy is impossible not to like. He drove us to a car rental place in Murray, although his shop is in Hardin. He recommended restaurants in the area and offered to take care of the tomato plants I was hauling home. More importantly, he was specific about when he could get the parts and the job done. This was a Friday and I talked several times that day with my insurance company. My insurance company eventually told me they could not get an adjuster there until Monday but that the local adjuster knew Jamie and on that basis authorized him to start work immediately without them having to see the damage. When we went to get stuff out of the car Friday evening, he had already started work. He got the job done when promised and we finished the rest of our drive home this afternoon without a hitch. And I defy anyone to tell me the car was severely damaged 9 days ago. It looks and drives as good as new. We invited Jamie to visit us in Colorado and take him to a ball game. Can't say I've ever been so inclined with any other car dealer/repair shop.

Good people to do business with. Had my 2004 Buick painted and I picked it up today. It looked…read morenew. rain from last night had beaded from where they had polished inside and out. Chrome wheels shining and headlights as bright as new. I didn't expect all that, just the paint job, which was a really reasonable price and they charged what they'd told me. Did not go up in price for all the extra work they did on it. They kept it a week, but well worth it. editing to say im from Murray, ky. not from calif . Morgan, the girl behind the desk, and the painters all were so special and easy to work with. Such outstanding people. I'm a senior citizen, and I appreciated the job they did and the way I was treated. Thanks to all of you. I don't see a place to add a picture but take my word, my car looks great! I am from Murray, ky. Not California as you have my place of residence here on yelp!

Living in KY Lake area has it's advantages, but deer jumping out in front of my GMC, my 1982…read moreMustang had a side fender deer hit, and a raccoon decided to take out the front of my low profile sports car. I have been a return customer numerous times by my own bad luck, and EASTSIDE COLLISION has always given me a loaner car and got me back on the road within a timely manner. I always leave feeling like my vehicles are look brand new and their caring customer service is a plus

Received an estimate the day I called and had my car repaired within 2 weeks. Car looks great along…read morewith dependable service. Highly recommend for Auto-body work.

I hit a deer and really smashed up the front of my car. Thorp's worked with my insurance, got my…read morecar in the shop quickly and it looks like new! He even cleaned my car inside and out. It was an excellent job. I highly recommend this business.

I had several small door rings and one whiskey dent that I needed repaired on my Range Rover…read more Randall repaired them back to factory condition. I'd give him 6 Stars but it wasn't an option!!

From the owner: Hail Damage, Mobile Repair Service, Paintless Dent Repair for All Vehicle Types From Motorcycles to…read moreHeavy Duty Trucks. Services: Hail Damage Repair, Dent and Door Ding Repairs, Dent Removal, Free Pickup, On-Site Repairs, Insurance Accepted. Location Facts: Across the Street from Marshall County High School.