I had to have a windshield replaced. Called my dealership (Land Rover) first for assistance and was…read moreadvised they outsource all windshield repair to Safelite. It feels like everything went downhill from there. I rarely drive - but when I do, it's long haul. During my 7 hour drive North, I realized my windshield wipers no longer worked whatsoever on Auto setting. If I hit a bump, my wipers would suddenly turn on max speed bunot if it was raining.Then, my rear view mirror feel off. Bought my car new (2022) and have not had a single issue. Not only was it EXTREMELY difficult to get a human on the phone to assist - soonest appointment online was two weeks out. Finally got in contact with the local shop who sent the same repair man out to look it over. I still have no mirror and duct tape holding up the mount. I had to call to follow up with next steps and am still waiting to hear back. You'd think there would be some sense of urgency to assist - nope. Words cannot express my annoyance with it all. Safelite has only managed to make the experience terrible. I was better off with the cracked glass... Let's see how many more times I have to call for actual assistance. They've tried to blame the manufacture's mount, not matter how many times I tell them the adhered mount was never broken. I've been left with a car that legally shouldn't be driven and a trip scheduled in three days that I may have no car for. Safelite may replace, but they in no way shape or form repair. **update - going on three weeks now with duct tape holding up my rear view mirror and absolutely no idea what's going on because no matter how many times I've asked for resolution or a manger to call me back I get crickets. June 10th appt. cancelled by Safelite with no provided follow up or ETA. I waited two weeks for that appointment. What can I do to get some assistance?

I was a repeat cash customer they just ran off. I had an appointment scheduled for over two weeks…read moreto have my rear window replaced that shattered for reasons unknown. I travel so had to schedule in to make this happen as the car is usually at the airport and they don't work weekends. This evening after business hours I get an automated message that I cancelled. I have a call and message from a hidden number asking me to call back which seems to go nowhere as no one answers. No human is available to explain why after over two weeks they cancel with no explanation. Just a chance to book another appointment on line. Mind you their automated system has text me every fees days want me to prepay or remind me about my appointment. Even Labor Day evening got a text reminding me of my pending appointment. No service, no quality no concern for the customer. Just a catchy jingle and lots of commercials to cover up their lack of business sense.

I had an amazing experience here! After calling four other…read morewell-rated places, this was one of the only shops willing to take my Chevy Equinox, and I'm so glad they did. They were able to fix my sun/moon roof the same day I brought my car in, which saved my vehicle from potential water damage with bad weather coming in. On top of that, they saved me $100 compared to what I was expecting to pay, and talked me through the process as they worked on it! (Special shoutout to John who was one of the main workers who sent me the updates on it and was the one who was able to move some things around so it can be fixed before the bad weather!) Everyone I spoke with was polite, friendly, and kept me updated throughout the entire process while they worked on my car. The team has great personalities, is extremely knowledgeable, and provides genuinely friendly service. They will forever have my business! Can't recommend this place enough!

Amazing as always. It's my second time going to them. They did phenomenal the first time, provided…read moreclear instructions for after care, and important details about their lifetime warranty.

My car had an unsealed weather stripping. It was making a terrible sound and we were out of town…read moretaking a child to college. The guys at Jack Morris repaired it after hours for free. Very kind and helpful.

Great service on my windshield replacement. The tech came to my place or work and was very…read moreaccommodating to me being at work. The work was excellent and the price very reasonable. I do a lot of highway driving and windshield cracks are commonplace. I will be using them again for all my windshield work.

Prices were comparable, service was fast and friendly, and the warranty, including 1 year free…read moreparts for replacement and lifetime chip repair, was excellent.

From the owner: This location is permanently closed. Please visit our website to find an open location near you!read more

I recently had some mechanical work done. While there, I asked for a body shop recommendation to…read morefix a few scratches on my car. They recommended Advocate Auto Body in Lyles, TN. I wasn't sure what to expect, but after a quick phone call and a couple emails later I had an estimate and scheduled appointment for the work. The price was very affordable, and they even sent some touch up paint with me to use for any future dings on my car. The staff was very friendly, they got me in quickly and walked me through all the repairs after the work was completed to ensure I was happy with the finished product. It was worth the short drive out of town! I'm very satisfied with my service and highly recommend them for any of your body work/collision needs!

Work was done in a timely manner. Services were fair and…read morehonest. Thanks for getting our truck back on the road.

This co replaced my window glass in the back of my minivan after my two year old thew a rock…read morethrough it. Yikes! They had a new window ready in one day. They are professional and punctual. The glass that they put in was defective unfortunately, so immediately when they realized that it was slightly irregular they told me that they were ordering a new glass and would have it in tomorrow. (They didn't try to cover up the slight defect) and already had a new one ordered before they had put the first one in. They did that so the vehicle would be drivable for that day. Very friendly and efficient. Prices are competitive as well.

I was traveling and needed service done on my windshield done before traveling by home. Call and…read moregot Bo would came out the next day and fixed my windshield and my daughter's car. Her windshield was hit by a rock also. He was great and got the job done. Doing my daughter car was extra and he didn't complain. He said he could do her car as well and got the jobs done. I recommend anyone that needs a repair or replacement windshield to try this company. Bo again I thank you for a job well done. ISIAH CANNON BALLGROUND, GA.

I recently purchased a house that had a broken window. In part of our agreement in the purchase of…read morea house, the window had to be fixed. The owner called Gray's to come out and fix it. The glass looks fine, but since it was fixed, the window will not close all the way. We called Gray's to come out and fix it. They have been out a total of 5 times in a time span of about 6 months since we bought the house and it is still not fixed. Now they want to charge me. I would highly NOT recommend them.

Job done to perfection . David was professional , timely and efficiently addressed moms car issuesread more

From the owner: Master detailer with a wealth of expertise, boasting credentials from Carwash College, Smart…read moreDetailing University, and the College of Clean. With nearly two decades of hands-on experience, I bring a meticulous touch to every vehicle, ensuring a pristine finish that speaks volumes. Your car deserves nothing less than my passion for perfection in detailing."