Steve was great to work with. Diagnosed the issue quickly but had to wait on warranty to approve. When they only would cover a portion, gave a fair quote to complete the job, which he did in a timely fashion and well. read more

Great service! Steve was extremely communicative and kind. Our hot water tank needed to be replaced and he did his diagnostics and replacement very quickly. This was an American Home Shield service, and I got lucky that Richard's Plumbing was the business to get contracted. Will definitely use them in the future for my home projects, but will contact directly! read more

I requested an estimate through Yelp, and Steve responded within an hour. He offered to come out the next morning to give me a quote. I have found his estimate to be very reasonable. Since he does not seem to have a website, I went to the Washington State Department of Labor and Industries website. I was able to verify he is licensed for plumbing and his license is current. I'm now in the process of scheduling an appointment with him to get the repair done. I will definitely update the review once the repair is done. ***************************** If you found something useful in my review, please hit "useful" to let me know. Your feedback helps me improve my future reviews. If you love food and traveling, follow me, or better yet, let's become friends on Yelp! If you think your friends will find my review useful, please share it with them! Thank you and happy Yelping! read more

I hired Richards Plumbing based upon good reviews but I was very dissatisfied! He put a new part under the kitchen sink to stop a leak but the leak continued (wrong part said a different plumber who fixed the leak). When I asked him to remove/replace the anode rod on the hot water tank, he told me the tank didn't allow him to do that. After two hours, with the tank's manufacturer on the phone, he found the outlet which was 'hiding in plain site' but charged me for the two hours of waiting despite what seemed to me to be a carefully crafted 'senior dodge.' read more

Steve helped us back in March when our water heater broke unexpectedly and flooded our bathroom floor. He came right away to help us out and ordered and installed our new water heater. He also installed a pan and a drain that flowed out through our crawl space so we'd be protected if something like this should ever happen again. He also helped us swap out our very old toilet for a new HE toilet. Steve is friendly, knowledgable, and affordable. We would absolutely call Steve if we ever need plumbing help in the future. read more

Steve has helped me in numerous situations. I love that he either answers the phone himself or gets back to me quickly. Plumbing issues are usually an emergency! Steve is as good as they get in the plumbing world; there seems to be NOTHING he can't fix. He's incredibly professional, works fast, and is very personable. Highly, highly recommend! read more

I called to schedule an estimate for a full repipe of my home. I was told they might be able to come out the next day, but might not be until the following week. That was 10 days ago, and I haven't heard a peep from them. If they didn't want the business, or it was out of their scope, they should have just said so and been done with it. One of my pet peeves, so maybe it 's not as big of a deal as I feel it is. read more

Steve is great. He's done some work for is previously and we have been very satisfied. But this morning we found only tepid water from the faucets. I guess with all the wind, the pilot went out in the water heater. I tried to light it myself but the wall braces covered the instructions. Go figure! And since both gas and electricity problems humble and scare me, I called Steve. Steve walked me through the process over the phone and saved me a service fee as well as saving himself some time. I have to also mention his patience with me! Now I can shower and start the holiday weekend right! Thanks Steve, Happy Holidays and wishing you a great 2019! read more

Richard is amazing. He is my go to for all my property plumbing need. he does amazing work and is priced fairly. He is truly an asset to have when you need a plumber. wouldn't go anywhere else. read more

Steve Richards was amazingly quick! Very knowledgeable and confident he resolved the major pain in no time! He explained things well and was patient while I was trying to understand. Hands down Richard's Plumbing by far. Professional. Knowledgeable. Kind, Courteous. Patient. Quick. I was also impressed that he cleaned up after he cut a huge gaping hole in my wall. Thanks Steve! read more

Our homeowners insurance policy recommended them and he came out and said he couldn't do the job and was very rude to my brother who had ptsd. He called another company that came out professionally and did the work and when Richards called back and my brother said he already got the job done Richards reported our house to a home inspector office and now we have a lot of red tape to go through. Very poor customer service...unbelievable actually... read more

Steve is AMAZING! quick and helpful! This guy knows his stuff. Condo water heater install was done for us, it's in the back corner of a tight closet and he had zero issue with it. Charged what was quoted and took great care of us!! Thanks Steve!! read more

I found Steve Richards (Richards Plumbing Service) through a recommendation on NextDoor. He fixed a leaking shower/tub faucet within minutes that Gary's Plumbing said would require going through the adjacent wall to repair. Steve's bill was $146.75 vs Gary's $1500 quote. Steve was friendly, efficient and most reasonable. read more

We recently moved into a house where the valve that controlled the water supply to the refrigerator was stuck closed. I called Steve early in the morning to schedule a time he could come by and he was able to be here before noon. In a few minutes after arriving he opened the valve which enable the ice maker and cold water dispenser on the refrigerator to work! And the price was VERY reasonable!!! Good man! read more

We just had Richards Plumbing out for a service call. The plumber was great, so kind and helpful! He was able to fix both our issues in no time and answered all the questions we had. We would definitely call them again!! Thank you Richards plumbing for making our house completely functional again! read more

Steve did the job quickly and did so without having to replace another piece which saved having to drain the hot water tank. He also showed me how to use an electric fireplace in my bedroom which hadn't been used since I bought this home a year ago. Price was reasonable, not overly cheap, but less than what other plumbing companies would have charged. Plus he took less time to see me when other companies would have made me continue without hot water for more than what I preferred. Highly recommended. read more