I recently had my water heating tank fail. I called around to get estimates and availability in my…read morearea and found that most of the plumbers that responded wanted to rip out the current system I have and replace it with a new system that would cost us thousands of dollars, not to mention the mess of opening, closing, and patching walls. After all, we purchased this newly built house 4 years ago. Ben at Whitelaw was the only plumber that was actually helpful. We corresponded by text and he wondered why I didn't just replace the failing tank because it was under warranty. The builder of our new gated community was not good about supplying us with the needed documentation, so I thought that I'd investigate with the manufacturer to see how I could get this tank replaced under warranty. And yes indeed it was under warranty!! It took a little time but I was finally able to provide the proper documentation. Unfortunately, they would only cover the warranty if the company was not listed with them. I say this because I really wanted Ben to do the work but his company was not listed with them. He was the only competent and truthful plumber I spoke with. All the others wanted to charge me thousands of dollar when the real solution only ended costing me the labor for changing out the tank. I wasn't able to use him for this job, but will put him at the top of my list for the next plumbing job I need done. I can attest to the fact that he offers 5-star service and is honest, as you can see by his other 5-star reviews. Thanks Ben!

Ben and his crew, Daniel and Leo, are punctual, professional, considerate, courteous, tidy and…read morethorough in their work. We had plumbing put in to add a stack w/d and I'm very pleased with the job done.

Truth be told I was anxious about calling a plumber when my kitchen sink started to leak. Can I…read moreget away with just sticking a bucket down there?? But alas no as I know way too many scary stories about mold growth due to leaks. The last plumber was expensive, incompetent and thought it necessary to pontificate on his unsolicited political views. The plumbing company before that didn't even bother to show up. So you'll forgive my resistance to the trade. Regardless, pain points gotta be relieved. Took a deep breath and called Favinger. Happy to say that I was blessed with Steve & Mike -- a highly competent & uber professional duo. From call to completion, they took less than 90 minutes. They were straightforward, explained everything in laypersons terms, efficiently resolved the issue and charged a reasonable amount. They were also very kind and an absolute pleasure to work with. They also provided very useful suggestions for two plumbing projects that I'll be addressing in the future and you know I'll be hiring these guys to handle them. Super glad I reached out the this plumbing company -- think they cured my PTSD (Plumber Traumatic Stress Disorder) :)

Friendly and courteous, but very expensive. $2500 quote to replace the sink I bought from Home…read moreDepot.

Professional from start to finish! Prompt, reasonable estimate before quality repair job on our…read moreshower control valve and replacing both bath sinks! Will be usithem again when needed.

He put in 2 extender piping and turn off water switches and put in pipe in my yard after my 50 old…read moreone leaked (this required him digging waiste deep in the yard. The lead locator (Action) identified the leak 2 feet and Hollingsworth dug the trench and then located it and put in new piping. He also cleaned out the kitchen faucet screen so my water pressure was better. Great worker. Cleans up after himself, reasonable prices. on time, has his own equipment, easy to schedule. He does GREAT work at a good fair price. You'll be glad you called him. The best plumber I've ever hired in over 20 years.

I had Clint Defries's at west mechanical in an emergency situation. The art store in my building…read morewas without heat and if cold weather came in it affects the paints. It was during the holidays so a challenge for installation but west mechanical prioritized the install and the tenant was very pleased and thankful. Clint was also excellent in following up himself with not only me but my tenant Danielle as well. Thank you Clint and West Mechanical for efficient service and fair price for the replacement heater.

great service and quality! we recently needed to upgrade…read moreour water heater. they came out. made a recommendation for one that would save us on our monthly bills but also had some rebates we could use. super impressed. would highly recommend

Very easy company to work with. While they charge a fee to come to Lummi Island, they were very…read moreresponsive. Kody Prosser and his assistant were quick to identify the leak (toilet) and fix the innards. They double checked their work and were in and out in less than one hour. Highly recommend

Chris was amazing! He and Megan (his ride-with who is also a scheduler that was learning what the…read morePlumbers do) were fun to have in the house. There was a cancellation so Amy got us scheduled right away for a kitchen sink clog. My dad once mentioned that this happens every 3 years! and he was right, I reviewed Sullivan 3 years ago for the same problem. Megan kept me informed while Chris did the work, and he even scrubbed/cleaned the area under the sink afterwards. Impressive!

From making the appointment to completion of the job, service was prompt and top notch professional…read more. Special shout out to Ren who came to service our furnace and fireplace insert, and looked at our water heater. He was proficient, explained his work, and left no sign that he'd just had them in pieces. Highly recommend.

I have mixed feelings bout Northwest Energy Systems (NES). I used them 3 times, once to install a…read morewater heater (great experience; original review), a second time to repair a gas leak (things went terribly wrong), a third time to investigate this oily burnt foul smell in the kitchen (dissatisfied). PROS + Most of the people at NES are nice. Chris in Sales is professional and easy to work with. Dan, the own, went out of his way to make things right when my gas leak repair went REALLY bad. CONS - When I had a gas leak in the garage, this one technician misdiagnosed and replaced a gas pipe that was not leaking. A few hours after the technician left, I called them to ask to send the technician back as I was still smelling gas in the garage. The receptionist REFUSED to send him back because she did not believe I was still smelling gas. As it turned out, the technician had replaced a line that was not leaking. After spending several hours, the technician finally located where it's really leaking. Unfortunately, this is not the end of my ordeal. They put a temporary hookup so that I can at least use the water heater before they can fix the leak on a later day. Then, the temporary hookup leaked! It was after hours, but I called NES and left a message for the on-call person. I ended up having to call the Cascade Natural Gas emergency line as I did not receive a call back, and Cascade Natural Gas shut off my main gas line. Because of the misdiagnosis and the failure to respond to my after-hour request, Dan, the owner, gave me his personal cell number in case I have difficulty reaching them. - The same technician was sent to my house a couple days ago when I requested to investigate the foul smell I noticed in the kitchen. Ok, the previous time, he was reluctant to investigate the issue any further as he thought he had fixed the leak. This time as well, he was reluctant to do anything. First thing he said was "I don't know what to tell you." So, I asked him to at least check for a gas leak. 10 minutes later he left, and I received a bill for $92.40 ($85 trip charge plus tax). As I requested a service call, I did pay (the entire bill), but I expressed to the office my concerns about this technician's unwillingness to help me TWICE. I am not even calling this technician incompetent, but it's a waste of money at least if he's not willing to help his customers. The office promised me to send someone else in the future. It is my Yelp review policy not to name names to avoid "public shaming." However, if you're considering to hire NES and want to know which technician I'm talking about, please PM me. I can share the information in private. ************************************************************ If you found my review helpful, don't forget to hit "useful" and/or "cool"! It helps other Yelpers. If you liked my review, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping!

We had a great experience working with Spectrum Plumbing & Heating. Their team did an excellent job…read moreon our plumbing, drain, and bathroom project. The work was completed professionally, the quality was excellent, and everything turned out exactly as we had hoped. They were reliable, knowledgeable, and easy to work with throughout the entire project. We really appreciated their attention to detail and the quality of their workmanship. I would highly recommend Spectrum Plumbing & Heating and would definitely use them again for future projects.

So grateful for the work Spectrum did to replace our sewer line. It was a big job and from the…read morebeginning to end the crew was honest, hardworking, and professional. I can't recommend them enough, truley, they are the only company you need to call when you are in need of help!

I had a water heater issue in Glacier. I called a number of plumbing companies and everyone was…read morebooked up until the following week. One company recommended Jeff. I called him, he was will willing to drive the extra distance to Glacier, and the next day he came and replaced the water heater efficiently and professionally. Jeff's a great guy and I highly recommend him.

We had a pipe break under our Stink and the owner came to our house for an emergency fix at 10:30…read moreat night. He was quick, professional and friendly, and had a very fair price. We 100% recommend this business and will use them again!

Aaron is a great guy, and was super efficient with troubleshooting the motor repair for my natural…read moregas furnace. Trouble located, motor removed, part ordered, insurance company contacted and repair complete in under one hour of MY time (two visits under half hour each). While at my home, I found Aaron friendly and conversant, and careful of his impact in my super clean space. He keeps his tools and work vehicle clean and organized. Four Seasons was the second contractor called for my repair, after I learned that my appliance insurance policy uses his service. The first company I called suggested the wrong repair and even suggested the appliance was old enough parts may not be available, and that I might need a whole new furnace! All for a seized up motor. Thank goodness for Aaron's honest expertise!!

Honest. Prompt. Caring. Great workmanship with attention to details. He left the job site cleaner…read morethan he found it. I give 4 Seasons my highest recommendation.

Highly recommend Ben. Casual,straight forward. Very knowledgeable. Charlie the dog is a bonus…read more Thanks Ben!

My husband and I have been calling upon Ben the Plumber for several years now. He installed our…read morehot-water-on-demand system, a couple of highly efficient Toto toilets, and, most recently, a gorgeous Kohler kitchen sink. All of his work is beautiful, with great attention to detail and impeccable function. He is an artist among plumbers. And yet, his work style is consistently efficient, and his charges are ever reasonable. We will always give Ben the Plumber first dibs on any job he has time for and is willing to take on, because I am confident it will be done right, done splendidly, and give us pleasure for years to come.