I called to try and set my mom up with an appointment and was referred to the billing dept rather…read moreabruptly to see if I could do so without a referral. The billing clerk didn't understand why I was being transferred and put me on hold to talk to the receptionist. When she came back and found out what she needed to know to move forward I asked her if she could let the receptionist know It was okay and she said - "I can transfer you back to her if you'd like" I felt that no one that I talked to was eager for business and told her so, she replied simply "I'm sorry you feel that way". You'll spend more time with the staff than you ever will with the doctors, if they don't care move on.

We arrived at 1:36 for a 1:30 appt. My grandmother being non ambulatory it took time getting…read morethrough the building. We sat in the waiting room as we overheard they were having computer problems. Other patients came in. The nurse kept saying to them I will put you in to see the Dr. ahead of us. Finally after we asked the receptionist if we had a 1:30 appt. She rudely said yes you did but we are real busy. As if our time didn't mean anything and closed the window. The nurse came and took us to our room at 2:20. The others had came and gone. Take it we had the first appt after lunch yet we were still waiting for these others to be seen to get to the point the nurse was extremely rude and down right snotty. I had experienced her attitude before but this time it was blatantly rude. She kept coming in and saying we don't know when the dr can see you cause the internet is down. I asked her if she would like me to call the lab myself and get the results faxed over since that is what we were waiting on. She kept leaving the room and slamming the door. Each time we saw others before us leaving. She said at least twice I don't know what you want. We just wanted to see the dr. This Filipino nurse who refused to give us her name should hand in her nursing license. Yet the dr is amazing. Would be difficult to give him up so we just suffer with this nurse.

I couldn't ask for a more openminded, thoughtful, compassionate, competent doctor. Dr. Rosenfeld…read morehas been managing our son's severe heart disease since he became acutely ill 2 1/2 years ago. More than any other doctor I've met in my life, Dr. Rosenfeld breaks very complicated things down into plain English and is very open to input from us as parents. I really feel like he's been a partner in our son's care, not the BOSS, in the best possible way. When we decided not to list our son for a heart transplant, he made it clear he totally respected our decision and jumped right in with other medical treatment options. Even when things looked really grim, he remained optimistic, without negating how hard things were. He's helped us feel empowered and is very flexible in terms of trying things we want to try and explaining why he thinks different options might be useful or not useful. He has a great sense of humor, relaxed and kind bedside manner and is very approachable. We love Dr. Hunkypants, as we call him in our house :-)

Where do I start? Dr. Rosenfeld is beyond amazing. He has provided exceptional care for my…read moredaughter, and really our entire family, since before she was born. We learn of our daughter's heart condition prior to her birth which gave us the opportunity to meet multiple doctors and educate ourselves around her condition. After meeting Dr. Rosenfeld, we knew he was our doctor. In addition to giving our daughter the best cardiac care possible, Dr. Rosenfeld patiently educates us on very complex cardiac issues and makes them understandable. He has had to explain the same thing to us a number of times, but never rushes or gets frustrated with us. (Or if he does get frustrated, he doesn't show it!) He cares for our daughter with unmatched compassion and love. His bedside manner is wonderful. He makes all of us feel at peace. Every time something would go "wrong" we would feel so much better within 10 minutes of talking to Dr. Rosenfeld because he always had it under control and had a plan. He is always reachable and available to address any concern - big or small. What better recommendation that to say we trust him with our daughter's fragile life. And it is true - we trust him completely. We feel very blessed to be in the Bay Area which affords us access to some of the best doctors in the world. Dr. Rosenfeld is absolutely a blessing in our lives.

I received the best examination of my life. Extremely knowledgeable and went that extra mile for…read moreme. I highly recommend her.

Mrs Gordon Canning is soo patient and patient & generous with her time and knowledge.read more

This is for Ines Sherifi…read more... A hollow performance masquerading as medical care. My appointment with Ines Sherifi was among the most demoralizing encounters I've ever had with a physician. She entered the room with visible irritation, offered no greeting of substance, and spoke to me with the weary impatience of someone forced to endure an unwanted obligation. Each attempt I made to explain my concerns or medical history was met with sighs, interruptions, and an unmistakable air of disdain. The examination itself was perfunctory--one cursory pass with a stethoscope, a few perfunctory remarks, and she was gone. The entire interaction lasted only minutes, yet my insurance was billed close to $1,000. There was no inquiry, no empathy, no sense of responsibility toward the patient before her. What should have been a moment of care felt more like a business transaction stripped of all humanity. I left feeling belittled, dismissed, and ashamed for having expected decency. If your hope is to find a physician who listens, explains, or treats you as more than a billing opportunity, I would strongly advise seeking care elsewhere.

Good job MarinHealth for addressing the problem I mentioned in my previous review. Interactions…read morewith this office now are more often than not satisfactory and the staff who take the calls are pleasant.

Always late, never responds to phone calls,doesn't live up to promises made, arrogant, insecure…read more She is a terrible experience,self absorbed, always on vacation.

After 20 years of cardio care with Berkeley Cardiovascular, I'm searching for a new cardiology care…read moreprovider. They used to be very attentive, thorough and competent. After an emergency procedure for two stents in my heart, I had two checkups a year. I have been on several medications for 20 years. But for the last ten years, they've done everything in their power to ignore me and treat patients like crap. Calling for an appointment, I am told "Oh, that doctor left. Who do you want an appointment with?" I have not once been notified when another doctor quit the practice. So I'm passed around between total strangers I don't know. My prescription insurance requires mail order delivery of a 90-day supply. Good luck getting the "renewal bitch" to pay attention, return phone calls when a prescription renewal is required or do anything at all! Then she lies and says she tried to contact me. I have voicemail and caller ID so I know she's just making it up. I give up. Complete failure to communicate, rude staff and outright lies are more than I'm willing to suffer for a healthy heart. CC

Dr. Hongo saved my life eleven years ago when he met me in the lobby of a hospital after learning…read morethat my Zeo device showed a 9 second delay in my heartbeat. He gave me a pacemaker at that time and a replacement one 10 years later. Last week I had an ablation that was very successful with Dr. Hongo. He did a lot of work inside my heart to make it right and I can think of no finer doctor, period. He is kind, patient, compassionate and has a great deal of expertise. In my opinion, you will be in very good hands with the care and treatment of Dr. Hongo.

Successful ablation of newly developed Afib. Placed on Coumadin with just 2 tests of Coumadin…read morelevels (INR) to reach correct desired level -- Dr. unavailable during immediate following week despite multiple efforts. Right-eye cataract surgery scheduled for Monday of next week -- Dr. had been so advised following ablation. Dr.'s own procedure included 2 additional tests of INR before cataract surgery. NOT DONE! PERITONEAL BLEED began morning of cataract surgery, unbeknownst to patient. Returned to eye surgeon following morning. Right eye and facial areas were BLACK! Raced to specialist to save right eye (unsuccessful) and was told INR level was 4 times above needed--" blood was like water" and "nearly died"! Could not get 2 additional INRs while Dr. was out "scouting office locations" (per office staff). Left to hang once on Coumadin! BEWARE Coumadin-- demand INR tests to avoid bleeding.

Dr. Ristow is not only an epically skilled cardiologist, but a world renowned skulpter. Fixing…read morehearts and souls 24/7.

Dr. Johnson and his associates have been great - getting me through a heart attack, cleaning up…read morecoronary artery disease in the "Cath Lab" using angioplasty and installing 4 stents to get my arteries working better! Now it's all about diet and exercise, which is on me!

I have to say that Dr. Johnson has been my cardiologist for years. Obviously, I have been very…read morepleased with his care. He is very good and considerate of his patients. I just ran out of patience trying to get a prescription sent to my pharmacy. It took til the next day, which put me a day behind in treatment. Not sure what happened, but I tried everything, including driving back to his office. Staff assured they would get it that day. Didn't get there till the next day. Dr. Johnson has reached out to me, which I greatly appreciated. I am following up with Sutter.

Dr Choi is amazing. I was having my knee replaced and my PCP saw something on my EKG needed for…read moresurgery clearance that they wanted a cardiologist to look into. I got referred to Dr. Choi. He did another EKG and cleared me for surgery but also took the opportunity to explain to me in detail what it was that my PCP saw and gave me a nice run down on the general condition of my heart and explained ways to lower my risk for heart disease. He was great and has a very friendly soft spoken demeanor. Five stars for Dr Choi. Hopefully I won't need to see a cardiologist again anytime soon but if I do it's going to be Dr. Choi. He's the best.

I have been a patient of Dr.Choi for over 6 years now, if you had seen my medical history, you'd…read moreknow why this is a big deal. Dr.Choi is kind, patience and knowledgeable. He knows how to explain your condition and treatment plan in layman's term. His diagnostic skill is spot on. Cannot ask for a better cardiologist.

Absolutely! This amazing doctor and his team saved my life! I can't begin to tell you how marvelous…read moreeveryone was to me! I thank Dr. Hao, Grace Chang and their entire team for giving me back my ability to live normally again!

I am so very thankful and appreciative of Dr. Hao and his wonderful staff…read more. Dr. Hao's exceptional talent gave me a new life... I've had numerous heart procedures due to A-Fib.. I'm finally free of fearing the possibility of a stroke or dealing with my rapid , irregular heartbeats. And, I'm free from taking Eliquis! Dr. Hao's concern and genuine caring along with the tenacity to solve my medical issues has given me such joy and relief .. his staff, especially Mike and Candace feel like friends .. so sweet, knowledgeable and empathetic .. The actual ablation procedure is amazingly pain free with very little discomfort . I highly recommend Dr. Hao and his family of excellent caregivers, technicians and medical experts.. Thank you ... Thank you ...Thank you... Respectfully , Gloria Garrett