They were not able to help us themselves on short notice, but after we explained our urgent problem…read moreand that we are far away from home, the staff member (a very nice lady) helped us find another clinic that could see us the same day. They even called back to make sure that we were taken care of! We appreciate the care and empathy for a stranger!

Been having some foot issues and found them in my insurance providers network and got an…read moreappointment pretty quickly. Doctor saw my foot and ordered X-rays that were done right then and there. Diagnosed the issue and referred me to a surgeon. I know she is a great doctor because when I went to see the surgeon he told me that the doctor had talked about my case and was very concerned that I get in to see the surgeon right away. Great customer service from the front office staff as well. They are all very friendly and professional.

Dr. Eby helped my girls very much with their flat feet and pain that one was having with the ankle…read more Go see HIM!

I went to Dr. Eby for intense foot pain. He performed a complete examination of my foot along with…read morex-rays. I was impressed with his knowledge, expertise and the time he spent with me in discussing my symptoms. He diagnosed my problem, prescribed treatment, and now my foot is much improved. Dr. Eby and his staff are very professional and friendly. His office is extremely clean and inviting. I recommend him wholeheartedly for anyone suffering with foot ailments. Thank you Dr. Eby!

I have a real bad Ulcer at the bottom of my foot where skin was hanging and looking discolored like…read morepurple and black and Doctor Strickler went in and started working on it and wow ohhh wow what an amazing job he did bc now it's starting to heal.

Dr Strickler is above and beyond my expectations. He and his staff are lovely, kind, considerate,…read moreattentive, friendly and knowledgeable plus Dr Strickler did procedure my FIRST visit (woohooo!!!- i had been to other dr? four times and not once did he even LOOK at my thumping pain). Dr did procedure on both feet (2 toes), I'm the worst patient about pain, blood - whiney old lady lol but he did BOTH and NO PAIN, zero discomfort (until a couple days later) but I sincerely appreciate, respect and have immense respect for TN Valley Foot and Ankle, they are a true pleasure and indeed is an excellent physician, gentleman and cares. I'm not one to review Doctors but honestly I feel everyone should know the above excellent care Dr Strickler and staff provide. I can't wait to just see them for my check up. If you have ANY feet, toe, ankle problems I highly recommend calling today, don't wait four times or almost one year for relief when he got me able to walk and not gasp in pain, it took a minute to heal but i can wear shoes, walk without looking like Quasimodo lol. Who knows? Maybe I'll be back in high heels by my birthday and I'm gonna be way too old but why not if I can? Dr Strickler gave me relief, hope and new lease on life. Thanks Dr S!

Receptionist is rude. My grandmother was supposed to have a prescription sent in after her visit…read moreFriday. It didn't go through. Was told today that the physician was out, no one knew when she would be back, and they didn't know if anyone else could send it in.

We scheduled this appointment several weeks ago bc we were told that the Hixson office took our…read moreinsurance. We planned a vacation around this appointment and cut it short to make sure we could make it. Receiving this email a few hours before the appointment is completely unprofessional. If someone had contacted me a few days earlier, we could have continued our much needed vacation. Like many during the pandemic, this was our first opportunity for a vacation. I will not use this business and encourage others to go elsewhere. I think it's important that this business recognizes that an email a few hours before the appointment is unacceptable, unprofessional and not customer centered. Update: The office called a few hours later to offer us an appointment at their Ft. Oglethorpe office for later in the afternoon. Unfortunately, we had a scheduling conflict, but wanted to update this post.

Dr. Kennedy is the best diagnostician you'll find. He follows up by phone after you see him in…read morehis office, and he cares about you as a person, not just a patient.

The entire office is cold and aloof. If you're in medical care, you should at least pretend to…read morecare. Not really sure what kind of Dr. where you spend an hour waiting and 5 minutes getting a consult.

Decent enough podiatrist but is always behind schedule- I've seen her maybe 6 times, always late…read more Frustrating as we have to go to work to!

I went to gentle foot care on 12-11-23 for a toe problem. Dr. Giang Nguyen took care of my toe but…read moresome one came in and cut all my toe nails so short , after two months my toe nails are just starting to see the light. (Bad). On 1-12-24 . I had another problem with another toe , so I tought to myself I would give them a second chance. Dr. Nguyen said I had a corn on my right toe , so she gave me a shot in my tow proceeded to cut it off and said I shouldn,t have any more problem, what a joke. After two weeks Dr. Nguyen had the new Dr.Tren come in look at the problem. He lifted my food up so hard ,took a pair of toe sissor and cut a piece off of my toe because he said I still had a piece of corn left on my toe. Dr. Tren didn't give me a shot to numb my toe started to bleed, he put a band-aid and sent me on my way. It hurt so bad I wanted slap him so bad, but I didn't. They took lots of money from my insurance co. plus my co pay"s. This was a bad and horrible experience , not only that , when I wanted to speak with Dr. Nguyen , they refused . The staff became very hostile . Be very careful who is cutting on your feet. I would like to have my co.pay back for they didn't fix the problem.

Horrible experience with a doctor and her office. DO NOT GO TO THIS DOCTOR!!!…read more Had an appointment for my son due to the recurrence of an in-grown toe nail. Doc looked at his toe and determined that he needed to have it removed. This would require another appointment because of the medication he would have to take prior to coming into the office. She prescribed two pills for him to take, one taken 2 hours before the procedure and the second only to be taken an hour before the appointment if he wasn't feeling groggy and out of it. The appointment set was for 3:45 pm on a school day. We were going to pick him up at 2:45pm. So my ex called the school and spoke with the nurse about giving him the pill at 1:45pm. Nurse said she need a note from the doctor with those instructions. Fine. She called the doctors office and said to the girl who answered the phone that she needed a note for the school nurse so that our son could take the lorazepam. The girl said that medicine would not be strong enough and that the doctor prescribed Ativan. My ex explained that lorazepan is the generic equivalent to the Ativan and that this is what she picked up at the pharmacy. The doctor's office called in the prescription to the CVS pharmacy. All we did was pick it up. So whatever they called in, is what we got. Obviously they never specified 'name brand only'. That is on them. The girl on the phone said she would have the doctor call her back in which she did. Dr Nguyen called her and immediately said, "I explained this to your husband 2-3 times. We're not going to go through this again. I'm going to refer you to Advanced Foot Care. I'm afraid your son will be traumatized and they can knock him out for 30 minutes" What? What just happened? "We're not going to go through this again"???? My ex called for a school note. Now we're being told to start the process all over again and go see another doctor because she doesn't want to go through "this again". Back in the exam room when Dr. Nguyen was explaining how to take the medicine, she told me once. I may have repeated back what she was saying so that I would be clear but that was once. She and her nurse both have accents that aren't the easiest to understand so repeating it back is necessary. We called Advanced Foot Care and they were dumbfounded by what we told them. They said that Dr. Nguyen is a foot doctor just like they are. They said that they don't knock people completely out for this procedure. They do exactly as Dr. Nguyen originally said. So we're going to Advanced Foot Care and we are giving our son the same medicine as Dr. Nguyen prescribed, the lorazepam. So with that. Don't go to this quack of a doctor. Go to Advanced Foot Care. I just wasted an afternoon of work and 40 bucks all for nothing. THANKS DR. NGUYEN!!!

I had an in-grown toe nail issue. Getting an appointment after my Dr recommended them was very…read moreeasy. The front desk staff and the Dr were very friendly. The Dr himself was was personable, informative, and did his work in a timely fashion. They offered after care supplies for sale in office, with clear directions on their use. My one and only complaint that causes this to not be a five star experience is with the billing. They asked that I submit my information ahead of time so that they could run my insurance and set me up as a patient. When I arrived for both my first appointment and follow up I was given a charge that I was told was my co-pay. Weeks after I recieved an online bill from their company charging me more for the services. I have no issue with those payments in terms of overall price, just that what i was told at the time of service was incorrect and I was, perhaps mistakenly on their part, lead to believe it was factual. In summary I would recommend this place for its service but encourage anyone to double check their insurance's co-pay rates for those types of services going in, and likely expect follow up fees when planning your finances for this kind of visit.