They were not able to help us themselves on short notice, but after we explained our urgent problem…read moreand that we are far away from home, the staff member (a very nice lady) helped us find another clinic that could see us the same day. They even called back to make sure that we were taken care of! We appreciate the care and empathy for a stranger!

Been having some foot issues and found them in my insurance providers network and got an…read moreappointment pretty quickly. Doctor saw my foot and ordered X-rays that were done right then and there. Diagnosed the issue and referred me to a surgeon. I know she is a great doctor because when I went to see the surgeon he told me that the doctor had talked about my case and was very concerned that I get in to see the surgeon right away. Great customer service from the front office staff as well. They are all very friendly and professional.

Dr. Eby helped my girls very much with their flat feet and pain that one was having with the ankle…read more Go see HIM!

I went to Dr. Eby for intense foot pain. He performed a complete examination of my foot along with…read morex-rays. I was impressed with his knowledge, expertise and the time he spent with me in discussing my symptoms. He diagnosed my problem, prescribed treatment, and now my foot is much improved. Dr. Eby and his staff are very professional and friendly. His office is extremely clean and inviting. I recommend him wholeheartedly for anyone suffering with foot ailments. Thank you Dr. Eby!

I have a real bad Ulcer at the bottom of my foot where skin was hanging and looking discolored like…read morepurple and black and Doctor Strickler went in and started working on it and wow ohhh wow what an amazing job he did bc now it's starting to heal.

Dr Strickler is above and beyond my expectations. He and his staff are lovely, kind, considerate,…read moreattentive, friendly and knowledgeable plus Dr Strickler did procedure my FIRST visit (woohooo!!!- i had been to other dr? four times and not once did he even LOOK at my thumping pain). Dr did procedure on both feet (2 toes), I'm the worst patient about pain, blood - whiney old lady lol but he did BOTH and NO PAIN, zero discomfort (until a couple days later) but I sincerely appreciate, respect and have immense respect for TN Valley Foot and Ankle, they are a true pleasure and indeed is an excellent physician, gentleman and cares. I'm not one to review Doctors but honestly I feel everyone should know the above excellent care Dr Strickler and staff provide. I can't wait to just see them for my check up. If you have ANY feet, toe, ankle problems I highly recommend calling today, don't wait four times or almost one year for relief when he got me able to walk and not gasp in pain, it took a minute to heal but i can wear shoes, walk without looking like Quasimodo lol. Who knows? Maybe I'll be back in high heels by my birthday and I'm gonna be way too old but why not if I can? Dr Strickler gave me relief, hope and new lease on life. Thanks Dr S!

Dr Eby and his staff are awesome. They are always helpful and caring. Dr Eby knows what he is…read moretalking about and is very knowledgeable. The office is clean and easy to get it. They do a great job too, always going the extra mile.

Receptionist is rude. My grandmother was supposed to have a prescription sent in after her visit…read moreFriday. It didn't go through. Was told today that the physician was out, no one knew when she would be back, and they didn't know if anyone else could send it in.

We scheduled this appointment several weeks ago bc we were told that the Hixson office took our…read moreinsurance. We planned a vacation around this appointment and cut it short to make sure we could make it. Receiving this email a few hours before the appointment is completely unprofessional. If someone had contacted me a few days earlier, we could have continued our much needed vacation. Like many during the pandemic, this was our first opportunity for a vacation. I will not use this business and encourage others to go elsewhere. I think it's important that this business recognizes that an email a few hours before the appointment is unacceptable, unprofessional and not customer centered. Update: The office called a few hours later to offer us an appointment at their Ft. Oglethorpe office for later in the afternoon. Unfortunately, we had a scheduling conflict, but wanted to update this post.

Dr. Kennedy is the best diagnostician you'll find. He follows up by phone after you see him in…read morehis office, and he cares about you as a person, not just a patient.

Dr Nguyen very knowledgeable when it came to neuropathy and took the time to answer all my…read morequestions with neuropathy ..the treatment options . My neurologist said that I have to live with the pain of diabetic neuropathy. There's no help.I receive injection /cocktail ..got immediate relief for few weeks . I was completely impressed with the Dr professionalism and the special care. The staff at Gentle Foot Care render to me.

I went to gentle foot care on 12-11-23 for a toe problem. Dr. Giang Nguyen took care of my toe but…read moresome one came in and cut all my toe nails so short , after two months my toe nails are just starting to see the light. (Bad). On 1-12-24 . I had another problem with another toe , so I tought to myself I would give them a second chance. Dr. Nguyen said I had a corn on my right toe , so she gave me a shot in my tow proceeded to cut it off and said I shouldn,t have any more problem, what a joke. After two weeks Dr. Nguyen had the new Dr.Tren come in look at the problem. He lifted my food up so hard ,took a pair of toe sissor and cut a piece off of my toe because he said I still had a piece of corn left on my toe. Dr. Tren didn't give me a shot to numb my toe started to bleed, he put a band-aid and sent me on my way. It hurt so bad I wanted slap him so bad, but I didn't. They took lots of money from my insurance co. plus my co pay"s. This was a bad and horrible experience , not only that , when I wanted to speak with Dr. Nguyen , they refused . The staff became very hostile . Be very careful who is cutting on your feet. I would like to have my co.pay back for they didn't fix the problem.

I had an in-grown toe nail issue. Getting an appointment after my Dr recommended them was very…read moreeasy. The front desk staff and the Dr were very friendly. The Dr himself was was personable, informative, and did his work in a timely fashion. They offered after care supplies for sale in office, with clear directions on their use. My one and only complaint that causes this to not be a five star experience is with the billing. They asked that I submit my information ahead of time so that they could run my insurance and set me up as a patient. When I arrived for both my first appointment and follow up I was given a charge that I was told was my co-pay. Weeks after I recieved an online bill from their company charging me more for the services. I have no issue with those payments in terms of overall price, just that what i was told at the time of service was incorrect and I was, perhaps mistakenly on their part, lead to believe it was factual. In summary I would recommend this place for its service but encourage anyone to double check their insurance's co-pay rates for those types of services going in, and likely expect follow up fees when planning your finances for this kind of visit.