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    Richard N Santho, DDS

    5.0 (2 reviews)

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    13 years ago

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    Mid Ohio Oral Surgery

    Mid Ohio Oral Surgery

    5.0(2 reviews)
    2.3 miHilltop

    Although having two wisdom teeth removed, this was the best experience I have had with a dentist…read more Dr Latham knew what he was doing and was very experienced. I only experienced very mild discomfort, NO pain!!!!! I recommend him to anyone who needs wisdom teeth removed.

    (visit 1) Had to have all my teeth extracted except for 7,…read moreLets be real, THIS is not going to be a fun experience!!! I take a referral for Dr. Latham and decide to check him out. (Keep in mind this is a 100 mile 2 hour drive for me, There closer oral surgeons, but I've heard and seen horror stories at these places) So I arrive at his office on Broad Street after some fancy maneuvering to get around the construction. I walk in and this place is nicely decorated with good furnishings (for an office waiting room) I spoke with the secretary and after the necessary paperwork continued on with my consultation. Dr. Latham was extremely thorough, polite, and made sure I was well informed. After my first impression I decided I would return for the surgery. (visit 2) So as I mentioned before, as professional as Dr. Latham and staff are, I'm still nervous and know for sure this is going to be the worst experience ever....Wrong!!!!! It was amazing!!! Everyone was just as friendly as the last trip. I have a fear of needles, and am what they call a "hard stick" Dr. Latham nailed the I.V. insertion instantly. I never felt a thing through the whole procedure, and as the numbness wore off I have yet to feel any real pain. So far no need for painkillers. I find this amazing and give full credit to the doctor and his staff. I would recommend anyone needing an extraction to visit. Even if you have to drive halfway across the state as is my case.

    Greater Columbus Oral Surgery & Dental Implants

    Greater Columbus Oral Surgery & Dental Implants

    3.7(6 reviews)
    4.0 mi

    While I would absolutely recommend Dr Smith, I can not say the same for other aspects. They billed…read morefor two 15 min of anesthesia when the first was given at 10:13 and yet I was able to take pictures at 10:30. It seems like they bill for 30 min whether it is needed or not as a standard. Also they tried to bill me for an item that I never received. When I started asking questions about the itemized charges after seeing the previous charges. the staff became very cold and avoided answering questions with a direct answer. I tried to call and selected the option for the billing department three times with no answer. I also experienced the same as others have posted of some of the staff can seem very cold and unfriendly. I would recommend that anyone who goes here should examine the bill very carefully.

    I loved this office and the staff until they closed at 2 o'clock one day randomly which apparently…read morehappens. There's no information on their website or on their phone system to tell you other than now they're closed at 2 o'clock in the afternoon. I echo the prior reviewer about Customer Service. I have a busy work schedule and I am trying to call at 2 in the afternoon when I had availability and I can't get anyone because they're closed already. So now knowing that I need to make sure that I have pain medicine before my surgery I'm going to do that all in advance because, otherwise, they may not be very responsive when needed at least according to the reviewer from a year ago.

    Oral And Facial Surgeons of Ohio - Patient recovery area

    Oral And Facial Surgeons of Ohio

    3.9(8 reviews)
    9.8 mi

    Bored out of my mind waiting on my wife when she gets her wisdom teeth taken out the waiting area…read moreis very clean even the mags are in order nice fish tank with many different kinds of fish the receptionist was very friendly and courtesy I wanted to head up the street to get a few things. while I waited but she went to ask thanked me for asking cuz they were almost done with her not much to say since I'm not actually a patient update thought I was done with the review. But guess not since she's done out of surgery I got to go into another room where I'm not waiting to talk to the doctor update doc just left said she did well no drilling said it was quick very nice nothing but positive things one on one service maybe I'll come here pretty happy with the service

    My son had his wisdom teeth removed on 1/7/2021. As far as the procedure went, all was well , but…read moremuch as with the 2/14/21 review submitted by Stephanie, we are having issues with the financial end of this office. In my hindsight, they ran the estimate for treatment with a 2020 date so it came back that our benefits for the 2020 year were depleted so our out of pocket was higher. The surgery was not scheduled until 2021 though, so they ended up collecting almost double the amount from us that they needed to. The insurance company paid them on 1/18/21 and I have been trying to get a final bill out of them since. I have reached out to them three times now. Rebecca states that she is "far behind" because she keeps getting pulled to the front. She has not processed payments that are now over a month old and can give me no idea when she can do so. Conveniently for them delay is in their favor as they are holding several hundred dollars of our money hostage. I have a feeling if we owed them money, they would be in a bigger hurry to send the bill. It is unfortunate that in a time that so many households are struggling due to Covid, that this office can't put some effort into getting their act together. Beware.

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