I've had a lot of dental work done so this is something I can comment on…read more Dr. Verzella is highly skilled , very personable ( without being fakey nice) and his work is top notch. He explains the " what and why" of anything he wants to do. He has redone some crowns that have gone south from other dentists and it's been easy and they look very nice. He does the most thorough oral cancer screen I've ever had. As you leave, the staff gives you an estimate of what the costs will be for upcoming work, schedules your next cleaning and..... GIVES YOU A CHOCOLATE CHIP COOKIE that they make at the office every morning.

fantastic group of people! very professional…read morehighly recommend this dental office Hannah and Melody has great personalitys

They are very professional and good at communication. Dr Gilbson and the other professional women…read morethat i forgot her name(my apologies), were very kind with words and flawless at doing their job.

I snoozed! At first…read moreglance, you might think my review will be a bad one. But let's put in context. This is a dental office. If I, or any patient for that matter, starts to fall asleep, that is a WIN! I love Sherry and how detailed she is with her work. She explains it enough that I feel at ease but not too much information that my brows become one, lol. Dr. Gibson I'd say is the gentlest person I've come into contact with. Perfect demeanor and very professional. You just feel that he cares not just about your dental health but your overall well being. I love Lisa at the front desk. We didn't even got to talk this time, she was busy on the phone. But you just know she was genuinely happy to be there and her quick hi and smile made my day.

I have been going to this clinic since it first open. I totally love it. I was sad to see my old…read moreDentist go, but I have to say that I have never been so totally impressed before in my life, by the kindness and knowledge that the new Dentist has. It blew me away and I don't say that lightly since I have to have a Dentist that knows what that is talking about due to my needs. I am extremely impressed by her and the staff is so friendly I could not even start to tell you how nice they are. I never write reviews...EVER! But this team and Dentist deserve it. I highly would recommend them to anyone, even more to those that are more needing someone more knowledgable about complex matters. I give them 10 stars :)

Very rude office staff, every time I went in there I had something snarky to say about something…read more They sold a insurance to us for two years worth of cleanings and check it out from underneath of us with no warning and charged us an extra $50 would not recommend.

I do like my dentist there.. Dr. Barkley.. i've went there for regular cleanings, fillings and most…read morerecently 2 root canals. Dr. B is great and will explain things to you.. always makes me feel comfortable. I usually get back pretty quickly but it also depends on what time of day you go. There have been a couple times where i am scheduled the last patient of the day.. and i did hear an assistant say "What kind of person schedules a root canal at 4pm?" I don't know if she was referring to me.. but i'm not the one that did the scheduling.. that was when i was told Dr. B would be available.. i had to reschedule since the 1st appt. i had i could not make it and he ended up not being there anyways. I understand that the staff has had a long day and near the end of the shift they want to go home.. but if they don't like it.. maybe they should talk to their schedulers to make sure the last patient isn't going to be a long procedure. Besides that.. i did notice the staff was having trouble with the tools that were provided.. I don't know if the tools needed serviced or what.. this isn't the staffs fault but a concern that needs to be brought to higher administration to make sure the facility has the proper working tools.. It seems like they weren't at their optimal performance.. During one of my root canals one of the metal instruments broke off into my canal.. i believe it was a root canal file.. So i will have this piece of metal in my mouth from a tool breaking within my canal forever. I don't believe it was the dentists fault as i know these things happen.. But the way i understand it when the tool becomes weak after being used the tips can break off.. So essentially i heard them say "just throw the rest of these out because it's the only way we'll get new ones".. Clearly the tools were on their last leg and really weren't functioning at a high quality. So this made me think the staff has a hard time getting the tools they need performing as they should to do their jobs and perform them safely! Also, during my root canal.. i was a little taken aback when the blow torch was used to melt the Gutta Percha.. to pack in and fill the tooth.. The dentist did slip and the plugger tool burnt the inside of my lip and made a blister.. I do have a small mouth though and my mouth was getting tired and i didn't have a bite block in.. I do understand those things happen when you're trying to save a tooth.. The blowtorch method is just a little intimidating.. although from my understanding it is easier and quicker for the dentist than using the electric tool, i think it is called a Dia-Gun..which is bigger and awkward to get in a small mouth. Anyways.. generally I have a good experience with the staff and Dr. B is my fave dentist i've ever had.. I like how it's right down to business. I would just complain to the management for not providing the tools they need at their disposal, they try to make it work but they shouldn't have to worry about instrument performance.. making their jobs more difficult.. I also heard something about one of the drills not spinning properly.. It should be mandatory that everything be up to par! Someone is going to be liable if these unsafe measures continue. All tools need to be serviced and replaced before they are worn out. I understand with medicaid, a lot more people are going to the dentist and being seen.. that means the tools should be replaced and checked more frequently. -Anna

Great professional care, patience, respectful, communication top tier, help you feel comfortable…read morethey understand. Oral care phenomenal 3 extractions in 1 day no pain no gain just sleep. Even won my daughter over whom wants to practice dental!!!

I feel like I'm in good hands here. I've had a life of lots of dental work and finally I found a…read moredentist I trust. He also offers same appointment crown so no more leaving with a temporary then coming back. He crafts it right there with a machine. Excellent doctor and great staff make this a visit you won't cancel.

Very disappointed in this practice. I am so mad and hurt that I am crying while I type this. When I…read morefirst visited this office about a year ago, everything was fine. I work a 9-5 job and it is very hard to get time off approved for literally anything. Their office hours were very accommodating to my work schedule so it was a no brainer to go there. Earlier this year, I opted to get Invisalign as recommended by Dr. Verzella. I had my initial appt for the Invisalign in early March which was a nonrefundable $300. So I wait, and wait, and wait some more- April flies by with no follow up phone call or appt. NO ONE in the office bothered to call me to tell me that my plan was finalized until I finally called them at the beginning of May- 2 months after my initial appt! They said, they "forgot" to reach out to me and simply apologized. I overlooked this and proceeded with the plan. They had me pay everything upfront costing me about $5.2k. A lot of money yes, but I was excited, ready, and I trusted Dr. Varzella's judgement. Fast forward to today 6/20/22, I call to see if I can get scheduled and now I am being told that they won't be able to get me in until July 14th which is FOUR MONTHS from when I had my initial appt; all the while hoping that my trays will still fit form my initial measurements. After thinking on it for a few minutes, I called the office back and spoke to an associate to let them know that I don't appreciate how I'm being treated and all she said was "I get it, but the money is nonrefundable. You can come pick up your trays and take them somewhere else if you want." Frustrated, I decided to cancel the July appt and opted to just come in and pick up my trays. I have been too patient and forgiving with this office and now I am out of $5.2k. Which is a lot of money when you only have a single income household. I'm usually a very temperate person and I have not been this upset about anything in a while. The lack of communication between office and patient is ridiculous. I am a nurse and I would never want my patients to feel as neglected with their care as I have felt here. I get that everyone is human and things fall the the cracks but ultimately, I'm the one that suffered when they are the ones that dropped the ball multiple times, but in the end they got their money. Now, I am out of thousands of dollars and my teeth still need fixed. Dr. Verzella is a nice man and great Dentist, but I am very hesitant to return to this practice. Moral of the story do your research before deciding on any healthcare providers- including dental practices.

My son went hear and they wanted to do a lot of work on his teeth. He got a send opinion and he…read moredidn't have to have nearly the work done that this office wanted him to have done. I use to go to this office myself and they did the same to me. Talked me into taking teeth out that didn't need taking out. Then had problems that they didn't want to stand good for. People please get a second opinion I wish I would have I guided my son to get away from them.Had to rate didn't even want to give him a star.

From the owner: West Broad Dental, located in Galloway, Ohio, is a leading dental practice overseen by Dr. Jeffrey…read moreR. Fisher DDS. We are committed to providing exceptional dental care services to the community, ensuring healthy and beautiful smiles for all our patients. Our skilled team offers a wide range of services, including routine check-ups, cosmetic dentistry, and restorative treatments, all delivered with professionalism and compassion. Call to schedule an appointment.

Love this place... Doesn't look like much from the outside, but the staff is awesome…read more Their weekend hours are convenient, and they are great at getting you in quickly. They also sell teeth whitening gel at a reasonable cost :) Definitely recommend this place!

Worst dental experience ever! 12 teeth pulled! Was even motrin for pain and was told nothing…read morefurther can be done for pain relief! Unexceptable!!! Was told I should get relief around day 3 to basically deal with it! Told to try and take a nap for relief!! It's ridiculous they expect you to be n pain for days because of the opioid issues n our country!!! Would never recommend this place for dental work for anyone i know!!! Terrible response from there dental surgeon! Take a nap, are you serious

Love it good people they are very good with what they do much love Michael Donnelly srread more

I'm very hesitant of trying new DDS, I originally had to change due to my insurance but I would…read morehave to say that was a good thing. I'm so happy I found Dr. Monfredi. I've been to several visits now and feel the care and treatment are very consistant so I felt it was time to leave a review. She is so patient and nice. It's obvious that she hires only the best to work in her office. I always feel like I receive the best possible customer service and treatment. The hygienist is so caring and does such a wonderful job. I'm always learning something new from them. I highly recommend calling their office to set up an appointment for your next check-up.