I've had a lot of dental work done so this is something I can comment on…read more Dr. Verzella is highly skilled , very personable ( without being fakey nice) and his work is top notch. He explains the " what and why" of anything he wants to do. He has redone some crowns that have gone south from other dentists and it's been easy and they look very nice. He does the most thorough oral cancer screen I've ever had. As you leave, the staff gives you an estimate of what the costs will be for upcoming work, schedules your next cleaning and..... GIVES YOU A CHOCOLATE CHIP COOKIE that they make at the office every morning.

fantastic group of people! very professional…read morehighly recommend this dental office Hannah and Melody has great personalitys

They are very professional and good at communication. Dr Gilbson and the other professional women…read morethat i forgot her name(my apologies), were very kind with words and flawless at doing their job.

I snoozed! At first…read moreglance, you might think my review will be a bad one. But let's put in context. This is a dental office. If I, or any patient for that matter, starts to fall asleep, that is a WIN! I love Sherry and how detailed she is with her work. She explains it enough that I feel at ease but not too much information that my brows become one, lol. Dr. Gibson I'd say is the gentlest person I've come into contact with. Perfect demeanor and very professional. You just feel that he cares not just about your dental health but your overall well being. I love Lisa at the front desk. We didn't even got to talk this time, she was busy on the phone. But you just know she was genuinely happy to be there and her quick hi and smile made my day.

This place is amazing. The employees are Super friendly. The…read moreplace is large and very clean. I would recommend anyone to them.

Very rude office staff, every time I went in there I had something snarky to say about something…read more They sold a insurance to us for two years worth of cleanings and check it out from underneath of us with no warning and charged us an extra $50 would not recommend.

Great professional care, patience, respectful, communication top tier, help you feel comfortable…read morethey understand. Oral care phenomenal 3 extractions in 1 day no pain no gain just sleep. Even won my daughter over whom wants to practice dental!!!

Do NOT go here! Or at least the W. Broad location. I went in for an infected tooth that had puss…read morecoming out of it. I was given antibiotics, which did not work. I went back with my infected tooth with puss coming out of it still and was told to schedule for a root canal. Too late! The puss was already in my blood stream giving me sepsis and injured kidneys. By the time I got to the emergency room I was in respiratory and heart failure. I was quickly treated for the sepsis and my kidneys returned to normal. A dentist came in to pull the tooth and another one that I didn't know was infected. I was knocked out and woke up intubated since I could not breathe due to being in respiratory failure. It took thesurgeons 4hrs to work on my heart and I was clinically dead since my organs was put on bypass. My aortic valve was decimated so it was replaced with a cow's. My ribs are being held together by wire. Now every 10 years my valve has to be replaced. The recovery, I would not wish on anyone. My best friend took me in because she is an angel and also no steps in her house. She had to infuse me twice a day for 28 days with antibiotics through a picc line. They were so strong I lost half of my hair. A nurse came once weekly to check my progress and get blood samples and was available day or night. I could do nothing for myself. Stand up, sit down, shower, get in or out of bed. I relied totally on my best friend to do these things and take me to endless post OP appointments. There are no words to describe the pain. Thank goodness for Oxycodone, that I tried to use sparingly. After a few weeks PT started. Since I could not take the Oxycodone during therapy because I needed my witts about me, the pain was the pain was intense. It's been a year now and my chest still feels like it is going to explode when I cough and sneeze. I would love to sue Alpha Dental, but I can't afford to put a lawyer on retainer, but I'm sure Alpha Dental can and will drag it out for as long as possible. A settlement would not change the fact I now have a bad heart I know, but after all I have been through due to their negligence I believe I deserve something. Now all I can do is share my story to every website I possibly can so this does not happen to anyone else.

I feel like I'm in good hands here. I've had a life of lots of dental work and finally I found a…read moredentist I trust. He also offers same appointment crown so no more leaving with a temporary then coming back. He crafts it right there with a machine. Excellent doctor and great staff make this a visit you won't cancel.

Very disappointed in this practice. I am so mad and hurt that I am crying while I type this. When I…read morefirst visited this office about a year ago, everything was fine. I work a 9-5 job and it is very hard to get time off approved for literally anything. Their office hours were very accommodating to my work schedule so it was a no brainer to go there. Earlier this year, I opted to get Invisalign as recommended by Dr. Verzella. I had my initial appt for the Invisalign in early March which was a nonrefundable $300. So I wait, and wait, and wait some more- April flies by with no follow up phone call or appt. NO ONE in the office bothered to call me to tell me that my plan was finalized until I finally called them at the beginning of May- 2 months after my initial appt! They said, they "forgot" to reach out to me and simply apologized. I overlooked this and proceeded with the plan. They had me pay everything upfront costing me about $5.2k. A lot of money yes, but I was excited, ready, and I trusted Dr. Varzella's judgement. Fast forward to today 6/20/22, I call to see if I can get scheduled and now I am being told that they won't be able to get me in until July 14th which is FOUR MONTHS from when I had my initial appt; all the while hoping that my trays will still fit form my initial measurements. After thinking on it for a few minutes, I called the office back and spoke to an associate to let them know that I don't appreciate how I'm being treated and all she said was "I get it, but the money is nonrefundable. You can come pick up your trays and take them somewhere else if you want." Frustrated, I decided to cancel the July appt and opted to just come in and pick up my trays. I have been too patient and forgiving with this office and now I am out of $5.2k. Which is a lot of money when you only have a single income household. I'm usually a very temperate person and I have not been this upset about anything in a while. The lack of communication between office and patient is ridiculous. I am a nurse and I would never want my patients to feel as neglected with their care as I have felt here. I get that everyone is human and things fall the the cracks but ultimately, I'm the one that suffered when they are the ones that dropped the ball multiple times, but in the end they got their money. Now, I am out of thousands of dollars and my teeth still need fixed. Dr. Verzella is a nice man and great Dentist, but I am very hesitant to return to this practice. Moral of the story do your research before deciding on any healthcare providers- including dental practices.

My son went hear and they wanted to do a lot of work on his teeth. He got a send opinion and he…read moredidn't have to have nearly the work done that this office wanted him to have done. I use to go to this office myself and they did the same to me. Talked me into taking teeth out that didn't need taking out. Then had problems that they didn't want to stand good for. People please get a second opinion I wish I would have I guided my son to get away from them.Had to rate didn't even want to give him a star.

Norton Family Dental Is The Place You Wanna Be They Are So Very Much Professional From The…read moreReceptionist To The Care Takers They Are Such Kind And I Highly Recommend This Place They Made Me So Comfortable And Relaxed Now And Days It's Hard To Find A Place That Suits You This Is The Place I Just Want To Say Thank You Again To The Staff

Love the new dental cleaning process they have(guided billion therapy)…read moreI see Heidi and my husband sees Barb, both are great. Highly recommend this practice.

Love it good people they are very good with what they do much love Michael Donnelly srread more

I'm very hesitant of trying new DDS, I originally had to change due to my insurance but I would…read morehave to say that was a good thing. I'm so happy I found Dr. Monfredi. I've been to several visits now and feel the care and treatment are very consistant so I felt it was time to leave a review. She is so patient and nice. It's obvious that she hires only the best to work in her office. I always feel like I receive the best possible customer service and treatment. The hygienist is so caring and does such a wonderful job. I'm always learning something new from them. I highly recommend calling their office to set up an appointment for your next check-up.