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    3 years ago

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    Williams Oral Surgery: Jonathan T. Williams DMD, MD

    Williams Oral Surgery: Jonathan T. Williams DMD, MD

    2.9(14 reviews)
    6.0 mi

    I put off having my (non impacted) wisdom teeth out forever. Found myself having more TMJ issues…read moreand teeth crowding, so in my 40s, I decided to have them out. Did some research and found this office was in network with my dental insurance. I left them a message to schedule and they got back to me right away. Walked me through all of the details of scheduling a consultation and completing the digital paperwork. Friendly enough and very helpful/efficient. The office is inside Riverside hospital, which is interesting. Free garage parking for under 2 hours is awesome. Office is down a little hallway, but once you find it once it's easy to navigate. Office is calm, quiet, and clean. It's really nice if you're a nervous person like me. The atmosphere helped keep me calm. Dr Williams and the staff at Williams Oral Care took great care of me! Scheduled my extraction after my initial consult, put the required 50% down. They were in network with my dental insurance so we're able to provide me a near-perfect cost projection ahead of time (this is what the 50% payment was based from). Once my extraction day came, they walked me through the procedure, I signed some more papers, and they got me all ready. I was a little nervous but everyone put me at ease. It was a quick, efficient surgery and went smoothly! I was fully under but zero negative side effects (aside from gagging on all the gauze in my mouth lol). I'm 4 weeks out now and healing well! The whole process sort of isn't pleasant, but if you need oral surgery, I highly recommend Dr Williams' office!

    I had a very disappointing experience with Dr. Williams and his office. We mistakenly went to the…read moreoffice instead of the surgery center, which was an honest oversight, and ended up arriving about ten minutes late. Despite explaining the situation, we were told our appointment would not be honored. This was especially frustrating because I had flown in from out of town specifically for this visit, and my daughter had taken time off work to be there. Given the circumstances, I expected at least a little understanding or flexibility, but there was none. The lack of compassion and unwillingness to accommodate a minor delay made the entire experience feel dismissive and unprofessional. I would strongly recommend reconsidering how situations like this are handled in the future, as it reflects poorly on patient care.

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    Williams Oral Surgery: Jonathan T. Williams DMD, MD
    Williams Oral Surgery: Jonathan T. Williams DMD, MD
    Williams Oral Surgery: Jonathan T. Williams DMD, MD

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    Greater Columbus Oral Surgery & Dental Implants

    Greater Columbus Oral Surgery & Dental Implants

    3.7(6 reviews)
    4.8 mi

    While I would absolutely recommend Dr Smith, I can not say the same for other aspects. They billed…read morefor two 15 min of anesthesia when the first was given at 10:13 and yet I was able to take pictures at 10:30. It seems like they bill for 30 min whether it is needed or not as a standard. Also they tried to bill me for an item that I never received. When I started asking questions about the itemized charges after seeing the previous charges. the staff became very cold and avoided answering questions with a direct answer. I tried to call and selected the option for the billing department three times with no answer. I also experienced the same as others have posted of some of the staff can seem very cold and unfriendly. I would recommend that anyone who goes here should examine the bill very carefully.

    I loved this office and the staff until they closed at 2 o'clock one day randomly which apparently…read morehappens. There's no information on their website or on their phone system to tell you other than now they're closed at 2 o'clock in the afternoon. I echo the prior reviewer about Customer Service. I have a busy work schedule and I am trying to call at 2 in the afternoon when I had availability and I can't get anyone because they're closed already. So now knowing that I need to make sure that I have pain medicine before my surgery I'm going to do that all in advance because, otherwise, they may not be very responsive when needed at least according to the reviewer from a year ago.

    Jack Castilla, DDS - oralsurgeons - Updated May 2026

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