During my cleaning it was noted I needed one crown now and another in the distant future. A week later I am in the chair to get my one crown installed and they hand me a notice for two. I am not on a fixed income but when you're bill in the thousands doubles without notice that is completely unacceptable. Additionally I have always used the recommended dental plan from the Dentist. This time was no different, a few weeks later I find out two local dentists who have been practicing for much longer than Dr Gutierrez charge $400 less for each crown. But wait there is more...My wife called to question the teeth cleaning bill prior to the crown replacement since we weren't given an itemized receipt for both our cleanings. Of course they have never given us an itemized receipt for anything, let alone a cleaning, but the bill was $400 instead of the dental plan plus the free cleanings that are usually around $100ish for the two of us. My wife and I are very clear telling our dental techs "we don't want anything extra that isn't covered by the plan they sold us." TO their credit they had us sign a sheet acknowledging this, but magically they lost both our sheets when we asked to see where we signed to authorize an extra $300 in cleaning up charges. Our cleaning should have been the dental plan fee for one year for about $100 and maybe a few dollars more... After my wife brought this to the office manager's attention she was very clear, we paid, it's our fault and should've disputed it then. To this date they have still not found our authorization letters. I can again attest I will never give this practice money. They have zero concern for customer satisfaction when it comes to them getting their up charges. The only word I can summon for his practice is UNSCRUPULOUS!!! read more

My second cleaning of the year was cancelled.The staff said it was due to lack of enough hygienists.They offered to reschedule my appointment sometime in april.You would think a hygientist would be a priority for a dental office.I would definately not reccomend this dental office.4850 1st ave n St Petersburg,Fl 33707 read more

Not recommend! unless You want a new crown put in that looks 20 years old and shows black at the bottom

Both my husband and I love Dr. Assing. Not only he's very knowledgable but also he's very good at what he does. Their employees really care about the patients. They will do whatever it takes to help. My husband had a really BAD toothache. They were able to get him in pretty quickly. My husband ended up having a root canal. He was very impressed with the fact he did not feel any pain what so ever during or after the procedure. Highly recommend! read more

Rude receptionist. "Fixed" denture lasted 3 weeks. Offered to come in for a new appointment and pay full fee.

I have been with this company for many years, but from about 4 years ago to attend the semi-annual cleaning, it has become a nightmare. I don't know what this woman going to invent to get money. and I don't have cavities or problems. She wanted to extract my wisdom and ($$$$?) ( I'm 63 an old), put me in braces (around $5000), she told me that they have to do a bone implant in my gums, she sent me to the specialist, he said that I only needed it, was deep cleaning. she made me a bridge, thanks to her when I laugh I look like a reggaeton player. Yesterday after cleaning, she told me that I had to see a specialist, I told her, I already saw it, she told me, - NO- that one has already left. On previous visit I told her I felt a hole in a tooth, with attitude she put a paste but in the wrong tooth. I realized later. I left upset I cried in the car, and so far I feel disappointed. I don't know if it's her or the company that sells dental health read more

Yes. You may wait a long time. Yes, you may not be seen EXACTLY as your appointment was scheduled. I will tell you to allow about an additional 90-120 minutes in your schedule to be seen. There is a reason for the wait, and its not that they are behind the scenes putzing around-you don't achieve quality if you focus on quantity. Each and every individual patient is treated as a PERSON, not a number. People come and wait because Dr. Assing is great and his staff is great. He's the only dentist I've ever had who was able to drill a cavity out of my mouth w/o numbing first. He gave me the option, but he knew it was shallow enough that he could do it with out it..and I trusted him to do so. I was born with low enamel and despite my best efforts, i'm no stranger to cavities. Recently I had a large cavity on my back molar, and I was concerned that I might need a root canal. Dr. Assing also believed that it might require it as well. I didn't quite have enough money to afford a root canal-and I choose not to put anything on credit unless absolutely necessary. I asked Dr. Assing to drill the cavity out, and if he must do a root canal to do so, but try to avoid it if you can. After over an hour He successfully drilled and filled the tooth, saved the nerve and saved me over a grand. I have absolutely no pain. He made the choice to save the nerve and save me over a thousand dollars when he could have done the opposite. That's called quality of character. So, if you have to wait in a chair and listen to boring elevator music, trust me..its worth it. read more

I have been going to Dr. Assing for at least 5 years and I've never waited for longer than 10 minutes to be seen. I'm very picky about my dentist and I have nothing but praise for him and his staff. The hygienists are all very kind, gentle, and courteous. The front desk staff is very professional and efficient. Dr Assing has a very calming demeanor and I liked him from the start. read more

We were happy to find dentists in the area that could help maintain our All-On-4 teeth. Both Dr. Richard and Dr. Brenton were great. However the front office leaves a lot to be desired. Our first appointments to remove the teeth and get them cleaned were messed up by a lady named Shelly. One other appointment was messed up by the same person. Yesterday, my wife had an appointment at 2:20. We arrived at 2:10 and she signed in. We sat there for over 1/2 hour while everyone who came in behind us was called back. At 2:55 I asked how much longer. I was told that it would be just a few minutes that they were getting a room ready for my wife. At 3:35 Shelly appeared at the door to call someone else and said to us it would just be a few minutes. What BS. We left. More that 1 1/2 hours pat our appointment time It's a shame. The doctors are great but the front office is a mess. Won't ever go back. read more

I realized I had a cracked tooth and was able to make my appointment as a new patient right away. I went in for my cleaning and exam on a Saturday. Kim the hygienist was great. With my vertigo she stopped half way through and finished my cleaning by hand tools, no drills or anything. She made me feel so comfortable. Today, I went for my tooth to be fixed by Dr. Assing. Ended up needing two fillings. He was great and patient and explained everything that was going on. The front desk was great. They are knowledgeable, kind and prompt...all things you look for in an office. I see other people's reviews about having to wait long periods of time. I called before my appointment today to check if Dr. Assing was running on time. No matter the doctor office, it happens, they run late. You can never predict emergencies. As a patient, I alway just look at it as if the roles were switched, I'd be grateful they were treating my emergency. It takes 30 seconds to call and check if your appointment is running on time. I already have my follow up scheduled and will refer my friends and family to Dr. Assing and his staff. read more

Richard A Assing, DDS - General Dentistry Near Me - Brandon, Florida

Asked me to show up thirty minutes early to do paperwork I had already completed from the website. It is now 40 minutes past my actual appointment time and I haven't been given any updates. I need to get back to work..Not pleased. I'll keep looking... read more

Richard A Assing, DDS - General Dentistry Near Me - Brandon, Florida

A great dentist is important to me. Unfortunately, this dentist office did not meet my expectations. I was not impressed with the staff and the dental team failed to see an issue that luckily was caught by another dentist in the Brandon area. I never leave reviews, but am hoping the office sees this and makes some changes. I'm so happy with the new dentist I found in Brandon and glad to pay my visit every 6 months. read more

If I could give this dentist zero stars I would. First, my wife and daughter waited 1 hour and 40 minutes past their appointment time on their first visit before they were even taken back to be seen. Second, Dr. Asing told my wife that our 15 year old was a "candidate for fast braces." Fast braces reduce the average time frame from two years to 4 months. Then he scheduled a consultation that I could attend. We managed to figure out a time that worked. However, when we arrived there was confusion as to why we were there. It seemed Dr. Asing thought he was putting braces on our daughter. However, it was clearly written on the file that it was a consult. When all was said and done, Dr. Asing spent less than 10 minutes with us the second time. At one point he said, "I need to look at the x-rays..." I was thinking, then look at them. You already took them and they are in the file. However, seconds afterward without looking at the x-rays he said, "She's not a candidate for fast braces. I can give you a referral." Thanks for wasting my time Dr. Asing. Never again. read more

Sometimes having a Caribbean accent make people who are suppose to be professional act unprofessionally, but at shimmering dentistry that was far from the case. From booking the appointment to having my first visit to interacting with most members of staff was exceptional. I have sensitive teeth and my dentist took her time and cleaned my teeth. Explanations of future procedures were well explained. I don't like getting work done to my teeth because it causes pain but I'm looking forward to finally having serious work done. The price isn't bad either. I'll definately reccomend to migrating families and friends. read more

Hello to anyone that reads this After moving from NY to Florida It took me over a month to figure out which dentist I wanted to see. I reviewed every dentist I could find. I looked at all the reviews from each dentist. I finally made my decision with Dr Assing. I am so glad that I did. I was welcome by two amazing people. Gina and Shelly. They made me feel so comfortable. They were so nice. Their customer service towards me was great. Then I went in an saw Dr Assing. He told me what I need and told me what I need to do. I took what he said and followed everything he said. I have not smiled in over 8 years and now that's all I do is smile. His work is amazing. Thank you for being a great dentist. I will recommend him to everyone. Thank you read more

This is the most unprofessional medical office I've ever seen! For my first appointment, I obediently arrived 20 minutes early to fill out mounds of paperwork. I then waited 2 hours to be seen for 10 minutes. Made an appointment a month later for a crown. After being sent incessant reminders of the appointment, I was called less than an hour before my appointment time to tell me they are running way behind and I may need to reschedule. When I became upset, the woman I spoke to acted as if she had been trying to call me all day amd like it was my fault that I had already left work early. They ultimately agreed to see me "but I may be waiting a long time." Oh, the receptionist also said to me that I should expect these things on a Monday. I won't be back!!!!! read more

I switched from the "preferred" chain dentists that my insurance "recommended" to Dr. Assing because I was unhappy with the lack of personal care - I even had a back up dentist in case Dr. Assing did not work out. Never needed the back up. The complete, professional, thorough & understandable care I received was worth it! During my first visit, my xrays were taken, reviewed & all my needs were explained - never were my questions left unanswered or brushed off as unimportant. Today I went in for my deep cleaning & again Excellent care! Just awesome. If you have had a tough time finding a good, caring professional dentist - Try Dr. Assing & his staff, you won't regret it! read more

Our family has been going to Dr. Assing for at least 10 years! We have been extremely pleased with the staff and the service. Shelly and Kathy at the front desk are like seeing old friends, they are so very kind! I am a total panic at the dentist ~ ha! They never make me feel bad about this either - they are so accommodating! I am truly fortunate because I have found Sandy, she is the most gentle dental hygienist on the planet!! I am not kidding when I say for the first time in my life I look forward to getting my teeth cleaned! WOW!! Another huge factor is Dr. Assing's continuous commitment to educating himself on the latest and greatest techniques and implementing them in his office. What more could you ask for? :) read more

Complete waste of time. As a new patient I made an appointment for a cleaning and showed up 20 minutes early to fill out paperwork. After filling out the initial round of paperwork I ended up waiting another 30 until I was informed I would be seen soon. Being patient I waited another 15 mins and ended up walking out. I won't go back to a place that doesn't value my time. read more

The dentist is fine but the office has absolutely NO REGARD FOR YOUR TIME. I'm sorry that I did not discontinue with this office sooner, but I will tell you from experience with them that you will have a RIDICULOUS WAIT TIME. Most especially if you are an existing patient they will put others walk in's ahead of you. They overbook and try to cram as much walk-in's and new business ahead of you and even when I intentionally schedule early (i.e. 830 am!) per their recommendation from their lateness other visits to avoid their back up, I still waited over 50 minutes each time. DON'T BOTHER WITH THEM. read more