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Rich Pawn Brokerage

1.0 (1 review)
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8 years ago

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Atlantic Gems - Elegant Diamond Engagement Ring in 14K Rose Gold.

Atlantic Gems

5.0(69 reviews)
17.3 mi
•$$
Committed to satisfaction
47 years in business

Not thr easiest to find and inside is a bit cluttered, but Rahul is amazing. No upsetting or…read morepressure tactics. He is super knowledgeable and gives great advice. We upgraded an engagement ring and the whole process was super smooth and leaves us wanting to come back! They do great work, he is very patient, and treats his customers well. I highly recommend Atlantic Gems!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Photos
Atlantic Gems - Custom Diamond & Platinum pendant and chain. Picture shows our initial hand drawing, the approved CAD design, and final piece.

Custom Diamond & Platinum pendant and chain. Picture shows our initial hand drawing, the approved CAD design, and final piece.

Atlantic Gems - Mahenge Purple Garnet & Diamonds in a custom 14K Rose Gold Ring.

Mahenge Purple Garnet & Diamonds in a custom 14K Rose Gold Ring.

Atlantic Gems - Tanzanite & Diamonds in a 14K White Gold Ring

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Tanzanite & Diamonds in a 14K White Gold Ring

CF Brandt Jewelers

CF Brandt Jewelers

4.3(32 reviews)
10.2 mi
•$$

Today I took a couple of old wedding rings and another cute gold diamond ring I'd outgrown, and…read morecame out with a beautiful gold diamond ring I never thought I'd have. Praise God Also, this was like my 5th visit and the ppl are always warm and welcoming. Their collection of jewelry is different from your regular jewelry store, and you can choose from quality gold and silver pieces. Or you may be interested in their costume designs. Either way, you'll be happy with your jewelry. Oh and they'll gladly give you a parking pass. Godspeed Lora T. Coleman Author

Disappointed yesterday. My concerns about my heirloom ring repair gone wrong were met with…read moregaslighting, arrogance, defensiveness and condescension from the owner and more than a tinge of hostility from the jeweler repair man. The implication that they did me big favor in repairing my heirloom ring when in fact they got the sizing completely wrong having measured and sized me at a 9 and 1/4 at drop off and the jewelry repair man ignored everything and gave me a size 10 ring at pick up!!. I was gracious despite the error and waited patiently (time is money ) while it was resized again not knowing the smoothe new shank being resized would leave me with CLEARLY visible bumps and bruises. Instead of helpful and remorseful the jewelry repair man was immediately argumentative and despite efforts to quell the tension I was continually met with claims by the owner she couldn't even see the OBVIOUS DIVOTS and lack of smootheness with her magnifying glass. (TOTAL GASLIGHT My clever college age daughter aptly summarized in the car on the way home.) Dripping with condescension the owner reminded me that it was a 100 year old ring (70 years actually and what does that have to do with clear visible marks on a BRAND NEW shank?) Why did your guy not size the ring correctly the first time? I said none of this by the way. I was polite and merely tried to show them the imperfections that resulted from the (SECOND) repair caused by their sizing error! The owner also reminded me she mixed in the old gold from the original ring with the new gold ( umm so? We discussed this in advance ??) and.she reminded that 14 karat gold had been added to the lesser quality 10k Gold of the original Ring .Uhhhh again Sooooo? Again, these are all the details we discussed for the contract to resize and repair the original ring. So how does this address my issue of holes and lack of smootheness in the ring after Brandt's employee got my ring size completely wrong, dand then the REPAIR TO THE REPAIR caused lasting damage? I didn't come in there angry. I came in there just to discuss the matter and show them the issues hoping they would say " oh we are SORRY and lets just smoothe them out for you. " I lost out on a brand new shiny shank (and some gold). So exactly how is this my fault? No we're so sorry let's take a look and see what we can do? Nope. ZERO ACCOUNTABILITY. !!! This is the part where I contact my credit card company to reverse the charge. BUT NO I wont. Just maybe me not reversing the charge will save the next customer the trouble and the condescending owner will make jewelry repairman read the directions and do his job. I wont.let them blame me for seeking a freebie instead. Nope I won't give them that to fall back on. The owner's arrogance and condenscion are not going to change. I know her type so I defintely can't make it about the money. It won't penetrate. I can afford it. I concluded the debacle like a school teacher to a child who did something naughty. I had to articulate it for her to get the owner to admit the imperfections (divots and rough edges) happened as a part of the 2nd resize. "It wont compromise the ring I said, will it?" No she said and off she departed to the back office. How embarrassing. I didn't leave tail between my legs. She did. It was pathetic. She didn't even know I played her to get her to admit. My Ivy league Masters degree in mental health helped me manage her bad behavior in the face of which my daughter witnessed me conduct myself with decorum, and respect despite not receiving the same in return. Look at the ring in the pic. What would you do? I am out 200 dollars . Also, I am out time (which is money) waiting for resize when it wasn't done correctly. ZERO ACCOUNTABILITY CF.Brandt. ! Suffice it to say I won't be revisiting CF Brandt Jewelers again. I suggest you stay away as well.

Photos
CF Brandt Jewelers - Rough edges at top.

Rough edges at top.

CF Brandt Jewelers - See the holes in the shank and the rough edges around the shank..supposed to be brand new.damaged.during repair.

See the holes in the shank and the rough edges around the shank..supposed to be brand new.damaged.during repair.

CF Brandt Jewelers - Holesxare.obvious. Bye gold hello imperfection .

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Holesxare.obvious. Bye gold hello imperfection .

M&S Jewelers

M&S Jewelers

4.7(24 reviews)
15.8 mi

The best jeweler I have been to in quite sometime. I visited M&S after my grandmother passed this…read moreJuly. She left some jewelry to me & my sisters & my uncle felt it should belong to him. For this reason I visited M&S to see if; one, they could make a duplicate & two, if it would be cost effective. I met Nasir & asked him if he would clean the pieces for me. Nasir was so informative, inviting & entertaining that I knew this would not be my last visit. After he cleaned my jewelry we spoke in detail about it how replicating the jewelry would be cost effective for both of us. Seeing that the pieces were heavily detailed. Nasir was so accommodating I decided he would be my jeweler going forward. Fast forward to yesterday evening. I pulled up to M&S at the very last minute in need of a birthday gift for very dear friend & Mohamed was pulling down the gate to close. I told him in my kindest voice that rushed over to pick out a very important gift. Being the sweet older gentleman he is. He unlocked the doors & let me in. He pulled out 6 different trays of gold chains understanding that I was looking for the perfect one. I kept Mohamed there for 30mins after closing time tryna to decide between two beautiful gold chains. Mohamed gave his opinion when asked & I am so grateful I had the opportunity to work with him. Me & my friend agreed that it was the absolute perfect gift for his birthday. And I wouldn't have gotten 20.8 grams of 10kt Gold without Mohamed's amazing guidance. Mohamed is seasoned in the jewelry business & working with someone like him makes you feel safe & never taken advantage of. Thank you, again Gentlemen so much!!! I will be seeing you soon.

Excellent customer service. Bought in several repairs. There very quick straight to business and…read morevery understanding to all my jewelry needs. There prices were alot lower compared to everyone else's in the region. While I was waiting, I had decided to purchase this beautiful chain for a excellent deal.

Photos
M&S Jewelers
M&S Jewelers
M&S Jewelers

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Rich Pawn Brokerage - goldbuyers - Updated October 2026

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