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Rice Plumbing Sewer & Drain

3.8 (6 reviews)
Closed • 8:00 am - 6:00 pm

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Mary Lou R.

Thank you Renetta for the kind review!

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Zoom Drain

Zoom Drain

(4 reviews)

If I could give a zero I would this is a terrible service!!! My mom hired them.to clean a stop…read moredrain .They said she needed a new pipe from house to sewer main .She told them to go ahead .they was only going to take no more then 3 days .This started back in Dec. 2024 .it 9 month later now and still having trouble with them . They took 2 weeks to do the work and mess up her yard buy at least 5 different trench trying to find the main drain (which was 40 ft in her yard all the way across) They killed her Tree because they went on both side and taking all the roots out looking for main they never found it .they wanted us to reach out to city so we did because she was still having back up .City ran dye down drain and it never came out the main so they didn't hook it up to main drain .City helped us out and found FULL NELSON PLUMBING .They came out and had to run new line to main sewer they did it in 2 day and had to fix the yard up because Zoom left a mounds of dirt the hole link of her yard .We talked to Zoom owner and Scott agreed to give Full Nelson the 7000.00 that my mom had pain them .but they haven't got pain or heard from him. he also won't take our calls !!! DONT TRUST THIS MAN HE LIES and take advantage of elderly!!!!

Although the plumber came out and did what they stated, the company did not stand behind any of the…read moreword on the plumber. I had a main line stoppage with roots in the line, paid for camera service, and they claimed my pipe needed replacement, but never showed any of the camera or supporting evidence. I receive no receipt for money given at the door, and when I paid more than the service was I could not get a refund of the money, only supposed credit to next service with zero proof. Company claims they have many discounts, but does not, will not provide you any supporting documents, and was not worth the money. I ended up calling Duty calls and having them do additional work since these clowns will not even provide documented camera proof for service that should have been rendered. STAY AWAY!!!

A-1 Sewer & Septic

A-1 Sewer & Septic

(96 reviews)

toilet was leaking and needed same day service. A neighbor recommended A-1 because she had used…read morethem for a drain problem and was very satisfied. They were here within 2 hours and after listening to options I decided on a new toilet. I thought the price seemed high until I thought through the total package of what I was looking for in addition to just a toilet. The total package was someone clean, polite, articulate and competent. Those were the qualities David had that made me comfortable enough with the price to have him do the install. I would use A-1 again and I would ask for David.

I strongly recommend NOT hiring A1 Sewer & Septic Service Inc. We are thousands of dollars into…read morethis situation, and after our experience, we do not trust their work or their word. We initially called A1 to snake a drain. They were unsuccessful and told us they would return the next day with a camera and hydro jetter. When their technician, Chris, arrived, he declined our offer to show him the other half of the basement and began working. He went into the wrong pipe, causing sewage water to explode out of a basement toilet and contaminate carpet, baseboards, boxes, and personal property. When I asked what we were going to do about the sewage, Chris said, "We'll deal with this later," and walked away. He later apologized, admitted fault in front of a witness, and assured us A1 would cover the cleanup at no charge. Based on that promise, we canceled our own cleaning crew. A1 later refused to pay, telling us Chris was nervous, "misspoke," and didn't have authority to make that promise. A1 then worked on our main sewer line, removed roots, and told us the line was clear. Less than ONE WEEK later, our sewer backed up again. We hired another company, and they removed a massive ball of roots that A1 had left behind. When we contacted A1 about the second backup, they refused to even send someone to the house and told us to send a picture instead. Customer service manager Phyllis was rude, Tim promised to call us back the next morning and never did, and we still have not received the footage we requested. A1 says they stand behind their work, but that was not our experience. They caused a sewage mess in our basement, backed out of their technician's promise to cover the cleanup, told us our sewer line was clear when it clearly was not, and provided terrible customer service afterward. Do not hire A1. We ultimately had to pay another company to address the problem they told us was already fixed and have done NOTHING to rectify the situation other than say their technician was nervous. The attached picture is what the second company pulled out AFTER they said the drain was clear... No chance they actually did the work they said they did!

Drain Cleaners - Sewer Line Diagram!

Drain Cleaners

(4 reviews)

If you have older pipes in your home steer clear. Go with the bigger named companies and pay the…read moreextra to make sure you get the work done properly. We called this company out for a "clogged" bathroom sink and now we sit with thousands of dollars out of our pockets of damages. Dan was attentive in the beginning process and was very kind to our family. However he stated he wouldn't do anything to put his business or my family as risk. Knowing our Pipes were galvanized he still chose to snake our pipe and bust a huge hole and cause the havoc we are now in. Our family was understanding this was a mistake and dan admitted he "must have poked a hole when he snaked it", he came back out to our house immediately and also delivered us floor fans. This is more than we could ever ask for. The next day our hard wood floors begin to buckle. My husband had reached out very kindly and explained the circumstance and requested his business liability ins as any business should have. This is when things turned upside down. Him and his wife began to harass us all day via text and calls asking for our homeowners insurance as this is like a "car accident". Never has a business asked for someone else's ins, so we felt uncomfortable. We politely asked that we just get the work completed and my husband and I would discuss our next steps. At this time the company decided to "sever" their business with us leaving us with no working sink, a hole in our pipe and severe water damage. Might I add it got thrown in our face that they offered a discount to us because we work on the frontlines. We never ask or brag about our jobs and expect to pay the full fee on any and everything. All this company was worried about is a "good review" and they knew I had left an upsetting review on a previous company so they kept mentioning that (hence they probably remove all bad reviews to keep their rating up) I'm still giving them 3 stars because of the attentiveness and how willing he was to drive the 30 mins to come back to our home with fans. When severing his business with us he stated he needed to save his ass and make sure he can continue to put food on the table for his family. It would have cost Drain Cleaners $1500 to file a claim and then they would have made back $700 from us by completing the work. However he didn't think about what he was doing to MY family. Now my family of 5 (including a newborn) had to pay $1500 for deductible through own insurance, $600 for pipe repair, and now we are living out of a tiny hotel room due to our house being "unlivable" for the forsaken future. Please do your research before hiring a company! I'm all about supporting small business as we continued our repair with a small business. But if you have older pipes, think wisely.

Originally quoted me one price, then tried to talk me into a whole bunch of services I didnt ask…read morefor. Then without performing those services, snuck them onto my bill. Wont be using them again.

Rice Plumbing Sewer & Drain - plumbing - Updated October 2026

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