1. Rialto Theater

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Tacoma, WA

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Rialto Theater

3.9 (10 reviews)
Closed • Closed

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7 years ago

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Tukwila Family Fun Center & Bullwinkle's Restaurant

Tukwila Family Fun Center & Bullwinkle's Restaurant

3.5(314 reviews)
17.3 mi

Nothing beats a day filled with laughter, fun, and making memories together. We had such a great…read moretime at Tukwila Family Fun, and the kids loved every minute of it!

Be careful going to Family Fun Center. I used to really like this place, and hosted several…read morebirthday parties here. Over the years the technology they use doesn't seem to be keeping up, where things will glitch causing lots of time and effort to get the tickets earned reflected on your card. Luckily we took a picture of the ticket rings that were won at the claw machine prior to adding them onto the card, but even after that, it was still a big hassle where management seemed suspicious that we were trying to dupe them out of tickets that were earned properly. What was surprising is that they didn't even bring the staff member over that scanned the ticket rings initially to confirm she had added the tickets. After adjusting the tickets, my card account was still active on the board, so I went back and checked to make sure it was closed out properly to avoid any further ticket issues. I asked the original staff member if she remembers adding my tickets, and she said she did but we should be good now as this was a system glitch. I accepted the explanation and took that as issue closure. Later when we went to pick prizes, another "lead" employee approached me (wish I would've taken her name), and immediately accused me of being rude and aggressive towards the staff member that added my original tickets. As a lead, I would have expected her to ask me if there was any issues with the employee, instead of outright accusing the customer. I asked her to clarify what was taken as rude or threatening, as I never raised my voice or said anything out of line even though this issue took some time to resolve. She wouldn't give me any specifics but just warned me to not be rude. Instead of getting into any further back and forth with her, I decided to just pick a few prizes and leave. I found it very unprofessional for the lead to approach me in that manner, while the Manager Tabitha didn't step in, even being close by. If something was said that was perceived as rude, let's bring everyone together and hash it out. I can guarantee *God as my witness* that I never said anything offensive, threatening, or rude to any of the staff members. All I did was provide details and proof that there was a system glitch and the tickets that had previously been added were not on the card. At no point did I ever blame or fault anyone at FFC for this issue. Rich Yee, if you'd like to discuss this matter with me directly please reach out.

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Tukwila Family Fun Center & Bullwinkle's Restaurant
Tukwila Family Fun Center & Bullwinkle's Restaurant - Love an empty arcade on a rainy day!

Love an empty arcade on a rainy day!

Tukwila Family Fun Center & Bullwinkle's Restaurant

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Rialto Theater - theater - Updated October 2026

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