It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

My mother's funeral was at Calahan Funeral Home and it was a disaster. They stained the back panel…read moreof the coffin and did not say anything. We discovered the stain and they refused to pay the expedited shipping fee because they said it was too much. The services was the next morning and they gave me their word they could replicate the design on it. I found out the day of the services they did not put the correct design on the back panel. I was devastated! The obituary was terrible. It looked unprofessional and we followed exact guidelines to get it done on time. I spent days working with the printer to get the obituary the way we wanted it. We missed the first hour to see my mom dealing with the printer. They were unorganized and we spent all of our time trying to get things done rather than grieving for my mom. I would not recommend Calahan Fineral Home. I am still devastated at what we went through dealing with them.

Leak and Sons did an excellent job preparing my mom for her home going service. She actually looked…read morelike she had fallen asleep after church.

This was the 3rd funeral serviced by Leake & Sons in my family. This time for my father. Leading up…read moreto the service they were very attentive to my needs. The service was well supported and very professional. I do not have reservations using them again. Prayerfully, nit for a long time.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

They have an amazing team there! Ericka GM and Deadre office Manager! They were so helpful with my…read morehusband's headstone. They made the process easy and with a great price. I left there feeling at ease and loved! I appreciate them for all the help and kindness they showed. If anyone is looking for a beautiful place to put their loved ones Oakwood Cemetery is amazing.. and the crew there are respectful, professional and kind.

I have been walking through Oak Woods Cemetery for many years, and the new folks in charge are…read moremaking this cemetery beautiful again. The area is cleaner, improved landscaping, everything looks so much better. It's a beautiful and historic cemetery.

The absolute worst experience ever. Over charged for services that were not rendered, wrong name of…read moredeath certificates, blurry pictures, and extremely unprofessional. They did not show any empathy for their wrong doing. This is not the profession where I will do better next time is acceptable. Please for the sake of your loved one and yourself seek a different establishment you'll save funds and peace of mind .

The service was unacceptable. I had a memorial service for my husband and everything went wrong. It…read morestarted with the facility being extremely dated and room was not prepared when I got there and they sat my husbands remains were placed on an old poker table throughout the service. The bathroom was filthy before, during and after the service. The printing service literally charged me to send the obituaries to another​ printer, and thw obituaries were done very poorly. I would not recommend taylor funeral homes to anyone. What they have done a hoorible job. I would not recommend Taylor Funeral Home to anyone.

I see these reviews and am totally shocked by the one star and horrible remarks. Our family has…read moreused Taylor since 1985 with my Grandma. Next there was my uncle in 1998, and my sister in 2010. Now my dear Mother has relocated to heaven and we are using Taylor to prepare Mama, as the services will be at her church. So we met with a truly wonderful and helpful gentleman - Mr. James Sandifer. He was amazingly compassionate and helpful. He walked us through the process, gave advice, communicated with us constantly, and was simply our guide and support through the process. We then spoke with Mr. Allen, who also was extremely kind and compassionate. His role is to oversee the funeral cars. He was very kind and empathetic - truly caring. Then Mr. Townsend, who prepared my Mom. He called yesterday to offer condolences, and to let me know that he finished preparing my Mom earlier than planned. He then told me that she's beautiful. When we arrived today to see my Mom, both Mr. Sandifer and Mr. Townsend were with us and offered tremendous support and compassion. My Mom looks angelic ... perfect. The casket Mr. Sandifer helped us select is perfection - very feminine and ladylike - like Mama. The job they did was in excellence, and they made us feel really special and they cared for my Mom with extra kindness. Thank you all so much ... so very much. You have been there for our family consistently over the years, and you've always done a job that is above and beyond. Thank you so very much ... you have no idea how much we appreciate you! God bless you all ... as long as you're there, you are and will be the choice for our family. Thank you over and again! Tracey Marshall

My father died two years ago and while everything has been paid for he still don't have his…read moreheadstone at the cemetery. We make it too hard to support our small black business when services paid for is never rendered. This has been a God awful experience. No one should have to go to through what my family has experienced to get a headstone over a gravesite of our lifeved one. SMDH Lisa P.

I paid in full for a headstone June of 2023 and was guaranteed that the shop would be able to…read morecreate a headstone with an interlocking vase to meet the Washington memorial cemetery's requirements....its 2025 and I still do not have a refund or the headstone. Since June of 2023 it's been multiple mishaps and little to no communication. This has been such a traumatic experience for me and as I read all of the recent reviews I see that it's others also dealing with similar mishandled issues from this shop. I'll be taking legal action very soon because this is so ridiculous and I've provided more than enough opportunities for this shop to make amends.

I'm very disappointed with the phone call that I had with one of the employees. The lady that spoke…read moreto me was very rude when I was asking a question. Now I'm uncomfortable to attend my aunt's funeral next week because I do not want to run into her there.

This is probably the best funeral I've ever visited. My aunt and cousin had their funerals there…read moreand they were both services for royalty. The way they conduct the services are so elegant and personal. They decorate so beautifully it's like stepping into heaven with your loved one. I highly recommend Golden Gate to anyone looking for a fantastic affordable ceremony.

The GoldenGate Team is phenomenal, Person by person their greetings were warm and caring. The…read moreprofessionalism was on point and expressed with simplicity. They did an excellent job with my brother remains, He looked "alive" The Presentation was so heartfelt and the closing, even the more. Weeks after the Homegoing, they are still reaching out to me with well wishes. When I say they are awesome believe me, They are... Thank you so much Mrs.Crystal, you lead an awesome team.