The only reason for my 2 stars is because a few of their employees are great! When it was UBS it…read morehad great customer service, now it's horrible. I'm trying to paint a house, barn & garage. We've always gotten the stain at UBS. They tell me there is only 1 person in the place that knows how to tint. Apparently they don't keep good records. I was there in October and Gil helped me out and tinted the stain for me. Two weeks ago, John tinted the stain for me. Now I'm trying to get the last 7 gallons in the store (hard to find base) and their "one guy" is out sick, but I can buy the 7 gallons in Richmond and take them to their Westerly store to see if someone might be able to help me (WTF). It is not an option to send an employee from Westerly to Richmond to cover. I'm leaving the place this morning and Gil is in the little building where you have to stop so they can check your receipt. UNBELIEVABLE! I called and canceled the order and told the guy on the phone he should contact their Richmond store so they're not stuck with 7 gallons of my color if the guy should come to work. A very mismanaged business ... no wonder they don't bother opening Richmond on Saturdays. It is the only place I could find the base stain we've been using ... $58.84/gallon out the door. What really sucks is I now have to change the color and start painting all over again.

the only reason this is a two star review is because delivery man was awsome. i decided to order…read morefrom a local business during these times to support my town. but i should have gone to home depot. to start the 3/4 in plywood came completely warped. the 2x12x10 pressure treated lumber i ordered looked like a child cut it. the ends and curved so bad that i had to cut almost 2inches off both sides. and there is a huge indent on both sides of one that took 45 mns of sanding to fix. the other 10 footer has chipped all down the side as if they ran it into a dump truck a few times. i have never sean wood at such low quality. and to top everything off i got the plywood to meet the order minimum for free delivery and without my knowledge or a bill charges my card a delivery fee. i was told it would be refunded but it has not. go anywhere but here.

I am finishing a basement in my new home and a friend suggested I buy materials from UBS. I am so…read morethrilled with this business, I have to write a review. First of all, the customer service is fabulous, I am so impressed with every employee that I have encountered who answer every question and also have helpful tips. Secondly they have great prices on all the building supplies. Finally, they offer FREE shipping! I have had them drop off supplies many times, and they are very fast with the delivery and do it with a smile! I am buying just about all my supplies here for this project and I do not hesitate to recommend them to anyone who is contemplating a project.

They suck! I ordered about 5,000 dollars worth of stuff from here and got it about a month later…read morewhen they said everything is in stock. But when I got it, it was the wrong color. The people you talk to at the desk when you walk in have no experience ... They have no clue what there talking about. When I went he kept saying I don't know to everything. Everything about this place is horrible. They suck I don't recommend them!

I was looking for some hard wood to complete a project. After two phone calls and and a conference…read morewith one of the "yard men" I had exactly what I needed. I was struck by the openness, helpfulness, and frankness of the conversation. They were willing to spend the time and effort, and I will certainly return here for my next rough sawed lumber project needs.

From the owner: Family owned and run! Established in 1955 in Hopkinton, Rhode Island by James Thompson Sr. and now…read moreowned and operated by his son James Thompson.

Was my first time exploring this hardware store located in Richmond …read more Store associates greeted me and asked if I needed help finding anything which was refreshing . I found their prices a bit on the higher side but their quality of items reflects that. A paint mixing specialist helps and seems that is well received and in a great location When I had to return something there were 3 sales people and none could do a return Had to wait for the ONE person who could Which seems a bit archaic and unusual which held me up for my next appointment. Otherwise it is a nice environment and clean fully stocked store

From the owner: Your family-owned hardware store, here to serve our community! Whether you're a pro or taking on a…read moreDIY home improvement project for the first time, we're right here in your neighborhood with the expert advice, tools, equipment, and products you need to get the job done. We're here to help -- come in and see us today!

Kitchen Direct and the President/Owner Peter Curti took $35,000 of our money and never completed…read morethe renovation of our kitchen. All our bottom kitchen doors were made incorrect. We were given plywood doors and drawers when we paid for real wooden doors. All the staining was missing throughout the kitchen. Front and bottom panels were never installed and a top cabinet door was never made. Because of the wrong size cabinets we also cannot access our trash or recycling bins. The cabinets we chose were Showplace Cabinetry and even though our kitchen is under warranty, Showplace refuses to do the warranty work. Showplace will only deal with the Kitchen Direct. Throughout the entire kitchen renovation there were a multitude of mistakes, errors, inaccurate measurements etc. Scott C. sent us a letter telling us that he was too frustrated and that he quit. We fought this for months through the BBB and the RI Attorney General's office. Kitchen Direct is not a reputable company. The AG's office does not have the authority to force him to complete the work, or to have his license revoked. We have called Showplace and sent emails to the President, only to be hung up on and emails that went unanswered. We have been living a nightmare, and we do not have the money to obtain an Attorney. After paying $35,000 our only option is to paint the entire kitchen and hire someone to build a cabinet door and all the missing panels, again, we do not have the money! If Scott Curti has a rebuttal with this complaint, PLEASE BE AWARE!!!!! Do not purchase any cabinetry from Kitchen Direct, Inc. or any cabinetry that is made by Showplace Cabinetry as they will not stand by their mistakes and only will deal with the kitchen company direct and not the homeowner. My husband is 80 and I will be there soon. We are senior that have been taken advantage of. Suzanne and Anthony G.

Peter was a nice person to work with but the contractor( Kevin Barboza) he hired to install our…read morecabinets was horrible! He disappeared during the middle of construction when he made a few mistakes that we brought up. He was never seen again. We are so disappointed in our remodel. The cabinets are nice but the finishing touches are so disappointing. There was also poor communication with granite installer and our island was messed up. Peter tried to fix it but it failed and he was out of ideas and we were out 25,000. If you want tears and wasted money, than this is the place for you.

Michael and the team at Supreme Stone were excellent from start to finish. They worked within our…read morebudget, showed up on time, and delivered truly top notch work. Communication was easy throughout the entire process and they were a pleasure to work with. We could not be happier with the result and could not recommend them more.

Dealing with Michael at Supreme Stone was a complete pleasure. He was knowledgeable, flexible and…read morehelped complete my project. Communication was excellent, pricing was fair, and the result completely matched my vision.

Richard and his team did 2 bathrooms for us and both were great!!! The best experience we've ever…read morehad with a contractor...by far. Highly recommend.

I would rate this business a ten if I could. My experience could not have been better. I had been…read moreto a few other stores and was disappointed at the lack of service and lack of services that were not offered. For instance, if I wanted a back splash to match my countertop, I had to go to a different store, The moment I walked into Tile Craft, I knew I walked into the right place. Peter at Tile Craft asked if he could help me and for the first time, someone actually did. He helped me choose the countertops and showed me what backsplashes would work. I took samples home to be sure I was making the right decision. Once my decision was made, Richard the owner, contacted me and scheduled the installation and told me exactly what was going to happen during the 3 day installation. The entire experience went off without a hitch. Great experience!!!

I rented several machines from them, they all kept breaking down. Promises were made but never…read morekept regarding a credit for my waisted time. I would avoid these people like the plague they are not honest. Since then I have found other equipment renters in the area that are much much less expensive and charge nearly half the price for delivery. For example United Rental quoted me over $1400 for one day telehandler rental Superior Rental in Norwich only charged me $900.

Ryan at the desk and Stephen at delivery were great. I got my boom lift and got all my work done…read morein record time! I saved a ton of money and time - about $5,000 by renting a lift and doing the work myself. Thanks!

I love going to this restore. Has a great new friendly manager and always I find "new" stuff at…read morewonderful prices.I donate there too, but only the good things as no-one wants my junk.

Bad experience today. I can accept the fact that Restore won't accept certain merchandise,…read moreincluding new building materials. But I also expect to be treated in a polite and courteous manner. This didn't happen today. I won't name names, but the gentleman at the loading dock certainly had an uppity and condescending attitude. He seemed entitled and privileged. That's no way to treat a donor. I wonder how he would behave if I offered to give his organization $1,000? I won't be back under any circumstances.