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Tustin, CA

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Rheumatology Offices

2.0 (1 review)

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11 months ago

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Pacific Rheumatology Medical Center

Pacific Rheumatology Medical Center

2.9(28 reviews)
1.9 mi

I normally don't write reviews, but when you have a scheduled appt at a business and you wait for…read moreone hour after your appointment time with no clear understanding of when you're actually getting in I call that a complete failure I'll never use them just because of how inconsiderate they are with the patients time as well -

Very disappointing experience. The staff were unprofessional, unhelpful, and disrespectful…read more My insurance authorization forms were completed incorrectly multiple times, and they even submitted the wrong medication name to my insurance company. These repeated mistakes caused unnecessary delays in getting my medication. I tried several times to follow up regarding the authorization, but most of the time, no one answered the phone. When I finally went to the office in person because I couldn't get a response, instead of helping me, a staff member named Maria raised her voice at me and told me that I was "bothering" them by coming into the office to follow up. The patient is already in pain and dealing with the stress of not receiving their medication, yet the staff are yelling at them and saying that following up on the authorization is "bothering" the personnel. A patient should never be made to feel like a burden simply for trying to get the medication and care they need. Patients should not have to repeatedly chase a medical office to correct errors in important insurance paperwork, especially when those errors can delay access to medication. At the very least, patients deserve accurate paperwork, clear communication, and respectful treatment.

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Pacific Rheumatology Medical Center - Dr.Khaleghi

Dr.Khaleghi

Pacific Rheumatology Medical Center - Waiting room & Staff

Waiting room & Staff

Pacific Rheumatology Medical Center - Medical assistances

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Medical assistances

Elaine King, MD - Elaine King, MD

Elaine King, MD

4.8(5 reviews)
6.4 mi•Oak Creek

I, didn't feel that Dr. King was rushed during my visit with her. She was actually very thorough…read moreand spent enough time with me for my routine physical examination. She addressed 100% of my questions and was personable enough. She seems knowledgeable and very professional. She is the type of doctor that tests before she pushes a drug which puts her at an advantage to other Doctors in my eyes. I don't like the trial an error method that many physicians use when treating their patients. It's dangerous and careless. Dr. King did thorough testing before she diagnosed and prescribed. Specifically, she discussed respiratory problems and fertility challenges. I felt that she met and perhaps exceeded my expectations of my office visit. I visited her at Irvine Odyssey, so perhaps it is fair to also give feedback on the office as well. It's clean, modern, warm, and most importantly efficient. I don't think I waited more than 5 minutes. I hate that awkward feeling that you get when you're in that uncomfortable hospital gown, the waiting room is cold, and you just keep wondering if you should take your socks off too?... there wasn't too much of that during my visit. It was easy to make any appointment. Although the front desk was busy, which made for a less warming welcome- you can tell that they work like the old school type offices where the doctor interacts with the staff and everyone keeps informed and on the same page. I should've given this review 3 weeks ago after my initial visit... but it wasn't until now that I got the chance to. I just called today because I needed information about allergy testing and Dr. King talked to me on the phone. She sounded rushed- which makes sense because she didn't make me wait while I was in the waiting room, others shouldn't have to either. I would've liked to have finished my sentences- but I appreciate her taking the phone in the first place. I would recommend you seeing her- and if you're the type of person that requires extensive time during an office visit, ask the front desk to schedule you during one of the SLOWEST times of the week. That's what I would do! As for me, I usually prepare a list of questions- do research at home- and I show up prepared to listen to the Dr. and learn.

I grew up in Irvine but have since moved to London for many years. Because of my situation, I don't…read morehave health insurance when I'm visiting family back at home in Southern California. One year in particular, I flew back from Thanksgiving and caught a nasty flu on the flight over. Not sure what to do, I went to the walk-in clinic (at Dr. King's old location) she was incredibly helpful and also understood my non-health insurance (meaning potentially expensive) situation and she was incredibly helpful. She also helped write a few notes for my local GP (UK doctor). Since then, I have visited Dr. King once more in her new offices and they look great. I've seen other Yelpers comment that she has a nice staff, which is true as well. I recommend Dr. King and her practice. Good luck and feel better!

East West Wellness Medical Center - Dr. Elain Tong

East West Wellness Medical Center

4.7(14 reviews)
6.4 mi•Oak Creek

My insurance had a list of terrible doctors to choose from…read more I read the yelp reviews and read a bit on the East west wellness center. The more I read about them the more I liked. What won me over are political views! I don't like being prescribed a ton of pills. Dr Tong actually suggested some herbs . Gotta love that !

So we (my husband and I) have been going to the Tongs for 5 months now, and I must admit that…read moresomething great is happening to our health, though I have no idea why except for the treatments we receive from East West Wellness. My husband lost his desire to drink alcohol. He also lost 10 lbs. And he exercises 6 days a week at the gym. His sciatic pain is gone, and he's healthier than ever before. For me, I use to have neck and back pain, took several prescription medications for mood, and had anger issues. Now, my pain is gone, I stopped all my medications and my anger is under control. The effectiveness of the treatment takes some time to kick in, but the change is nothing short of amazing. The negative review may be understandable when you meet senior Dr Tong. He's a very enthusiastic sales person with strong opinions. There may have been a misunderstanding or a miscommunication between that patient and Dr. Tong. Dr Tong's treatment of injecting a diluted mix of saline and Marcaine into meridians takes many weeks/months to be effective. Going twice won't work, imo. And, you have to take responsibility for your own health. Doing the same old thing won't work. Exercise, stretching, eating right, and going to the Tongs works. We wholeheartedly recommend the Drs Tong.

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East West Wellness Medical Center - Reception Area

Reception Area

East West Wellness Medical Center - Dr. Yee-Wing Tong

Dr. Yee-Wing Tong

East West Wellness Medical Center

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UCI Health

UCI Health

2.9(135 reviews)
0.7 mi

My wife did tons of research searching for the best PCP for the both of us and we are so thankful…read morethat we found Dr. Susie Kim at UCI Health Tustin. Prior to switching over to UCI Health, we were with Hoag. Both my wife and I say that Dr. Kim is the best doctor we have ever had. You can definitely tell that Dr. Kim genuinely cares about you and takes the time to ask questions and listen to you before giving her medical advice. And every time we visit she remembers the last visit and even the things we last talked about. I speak so highly of Dr. Kim to my family and close friends that even my parents and close friends switched over to Dr. Kim.

Wow, last month was my first time at this facility. I took my mom for an X-ray appointment and I…read morepicked this location because I just wanted to avoid the Orange one. Good thing I did because wow, this location is great!!!! My mom was definitely in and out less than 15 minutes if not 10!!!!!! It helps that this facility is small. Parking is so close to where the building is. Checked in for X-ray and we barely sat down, they already came out to call my mom. I walked her in then went outside to wait for her and I didn't even finish my phone call that they already walked her out to me in the garden!! This was totally awesome! if you have been to their Orange location, you would know and appreciate this type of timeliness to the max. I highly recommend you book this location for any of your appointment if you can!!

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UCI Health
UCI Health
UCI Health

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Rheumatology Offices - rhematologists - Updated October 2026

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