Amazing PCP and care team. Very patient and knowledgeable…read more He saved my life literally while the ex PCP won't give any attention to my concerns. I'm alive because of Dr Chang. Highly recommend him.

Dr. Chang is a phenomenal doctor. He's dedicated, caring, and efficient. He always listens to any…read moreconcerns I may have and takes them seriously, and he never hesitates to refer me to a specialist when needed. I also appreciate that he has walk-in hours available for emergencies so you're not waiting for weeks (or even days) when you have an emergency or need to see the doctor urgently. (I've even had to schedule an urgent pre-op appointment and they worked really hard to make it work with my limited timeline and the doctor's limited availability). His front desk is also really great. If I need something, I don't need to ask for any specific person, they all know how to handle questions, cases, and concerns. Truly, they are great at what they do and they're incredibly efficient. When I ask for a referral or let them know about a concern, I know I don't have to follow-up and I will be hearing from the doctor or the office SOON. I even had a more urgent case that I wanted dealt with as quickly as possible, so I called and got the office's email and sent them the necessary paperwork before my specialist did and I had a referral and follow-up material within 24 hours. When you have lab tests, tests or xrays in general, or anything that requires your attention, someone will call and follow-up and update you on the situation and potential next steps. They may not be the gentlest about it but I prefer a straighforward approach so that I can handle whatever I'm dealing with as quickly and as best as possible. This office is kind, efficient, and very good at what they do. I've been coming here for YEARS, have gotten my family to come here as well, and hope to continue to be coming here for many more years to come. A truly fantastic doctor and office.

I think it's time to switch Provider. I've been going to Dr Bunten for at least the last 7 years…read morebut this was the first time I tried to see him since they became Memorial Care. When I tried to make an appointment it would have been 3 weeks before he had time available. I told them all I needed was to renew my prescriptions. So they told me Alison the PA could help me with that. At least she was able to see me within 5 days. And it didn't start well with her but it ended well. First of all, the chart that she reviewed before seeing me wasn't mine but she corrected it. Second, with the new Memorial Care system, some of my information was missing so I had to let her know how much MG some of my medication was...annoying. What I like about Alison was she was very thorough. She had requested all my lab test and one blood test that was the latest in testing for cancer. Today, I got my results back from Quest (which took 2 weeks), let's see if they follow up on my results. I guess no news is good news. If no one follows up I will definitely switch providers. In the meantime, I'll go on Quest website and see if I can figure it out.

40 minutes to make an appointment! And they do not have me on file. The conversion to Memorial…read moreCare must have blown up and nobody is fixing it. Poor office management. They make you start over as a new patient. 30 years of history gone. Long wait times in the waiting room when no other patients are in the building. I was there over an hour and saw a doctor for less than two minutes - not my own. My own doctor had one appointment all morning, which was a physical, but was too busy to see me with a 102 degree fever until 3 days later. Beware.

Dr. Spangler is an incredibly kind, knowledgeable, and an attentive doctor. She takes the time to…read morelisten, makes you feel comfortable, and genuinely cares about her patients. I always feel well taken care of and supported during my visits. Highly recommend Halcyon!

I'm so thankful to have found Dr. Jodi Spangler and Halcyon Health. The entire office staff is…read morecaring and attentive, but most of all, my doctor is truly exceptional. Dr. Spangler is knowledgeable, thorough, and always proactive in getting her patients the care they need. She consistently makes herself available--whether for an in-person visit or a same-day message reply--and provides clear, detailed explanations every time. I feel incredibly fortunate to be under the care of such a compassionate and dedicated medical team!

Dr. Panitch is the best doctor in the world. Really and for sure. She is the perfect blend of…read moreknowledge, compassion, caring and patience and she has all of those qualities in abundance. A note to Lorelai G. - who gave her a 1 star rating - you are SO wrong and should be ashamed to post that rating.

Dr.Panitch is the best doctor I have ever had! Seriously!!!!!!! I couldn't have asked for a better…read moreexperience all around. P.S. I want to be her friend.

Dr. Basich is intelligent and caring, listens well, and supports patients who want to increase…read moretheir lifespan and longevity through proactive measures.

Wow!!! The turn around with Dr. Basich is amazing. Her energy and effort to try and help even after…read morehaving a hard start with her is amazing. The fact that at first I had lost all faith I stuck by her because something told me I wasn't seeing something because I was really sick and sad. Thank you Dr Basich for not giving up on your patients and turning our relationship around

I really love having Dr. Jan as my doctor. She is kind and listens to your concerns. She takes the…read moretime to help you with the reasons you came in. Her nurse is so nice and very compassionate. The front desk staff is great too! I highly recommend Dr. Jan. She's the best!!

Dr. Jan is the best primary care physician I've seen. She listens, asks the right follow up…read morequestions, has great bedside manner, and is a brilliant clinician. After living with a medical mystery for 14 years, I finally have a proper diagnosis and treatment thanks to Dr. Jan. She gets booked quickly, so you need to schedule appointments well in advance.

My parents have been coming here for about two years, and I can confidently say this is the best…read morefamily care doctor they've ever had, especially among Vietnamese physicians. Dr. Dang is patient, kind, and genuinely committed to making sure his patients receive the care they need. My parents have several age‑related health concerns, and he has helped stabilize their conditions with consistent monitoring and thoughtful treatment. With his thorough checkups and attentive care, my parents are the healthiest they've been in years. His front office staff is also wonderful. They're professional, efficient, and truly some of the sweetest people you'll meet. I noticed some negative reviews and wanted to address them. The longer wait times happen because Dr. Dang doesn't rush appointments. He listens, he explains, and he gives real guidance. That level of care takes time. When it's your turn, he'll give you the same attention, so patience is part of the experience. As for frequent visits throughout the year, that's simply responsible medical care. Your body changes, medications need adjusting, and regular follow‑ups ensure everything is still working as intended. Some people don't seem to understand that this is how good healthcare works. If I could give more stars, I would. Highly recommend.

My husband and I have been patients for years, we love Dr. Dang and his staff. My husband's a…read morestoryteller and the doctor is always so patient. My husband went thru a bad health crisis a few years ago and we were in their office and calling them quite a bit and the they were always so helpful, we never felt any frustration from their team. I work in the medical field and appreciate the fact that the doctor requests regular check ups for med refills, it's important to touch bases with your patients. I would recommend Dr. Dang to anyone searching for a caring physician.

I am extremely disappointed with this primary care office. The doctor is consistently disrespectful…read moretoward patients and unwilling to provide even basic help or answers to simple medical questions. Every request is met with resistance, suspicion, or refusal. She appears more concerned about protecting her license than actually helping her patients, which makes no sense when patients are simply asking for basic care--not anything illegal or inappropriate. As a primary care doctor, answering basic questions and assisting patients should be part of the job. Instead, she questions everything, dismisses concerns, and refuses to help unless something strictly requires her signature. This creates an uncomfortable and frustrating environment for patients who are simply seeking care. The office staff makes the experience even worse. The front office manager is extremely rude and unprofessional. The physician assistant is also disrespectful and unhelpful. Phone calls are often unanswered, and when someone does pick up, staff members are rude, talk over you, or even yell. All they seem to care about is collecting co-pays and billing insurance, not patient care. The only positive person in this entire office is Mina, the Front receptionist. She is kind, respectful, and genuinely willing to help. Unfortunately, she is the only one. My wife and I have both been treated disrespectfully, and after this experience, we will never return. I strongly advise others to choose a different doctor--one who actually listens, respects patients, and is confident enough to provide care without fear. Very disappointed and will be changing doctors.

I've never had such a disappointing experience with a doctor. I recently moved to OC and chose Dr…read more Saam after researching holistic-leaning providers. Before my appointment, I signed paperwork stating that discussing anything "outside" an annual wellness visit could result in extra charges. Staff assured me repeatedly that I wouldn't be billed for anything additional since I was just there for my yearly physical. The doctor saw me for about two minutes - asked my age, listened to my heart, and left. There was no physical exam, no real discussion about my health, and no guidance about next steps. She sent me to get bloodwork and told me she was just running routine tests covered by insurance, but she added additional tests (like checking vitamin D) without my consent. This cost me more out of pocket, and I am now left with about a $70 bill for what should have been routine, fully covered bloodwork. She also sent me for an ultrasound at a clinic without explaining any cost implications. I ended up paying $900 out of pocket. Previously, I've always had doctors explain costs before ordering expensive tests, so I expected the doctor to have my best interest in mind and give me a heads-up. I felt blindsided and like the office prioritized billing over patient care. Even one staff member quietly told me that I wasn't the only patient who walked out feeling this way, which made me realize this isn't just my experience. Weeks later, I received a bill for an additional "office visit," despite the doctor spending almost no time with me and never performing a full physical. When some labs came back slightly abnormal, the office called briefly to share results and billed each call as an office visit. I left feeling like I received no meaningful care, was rushed through the process, and was billed for services I never knowingly agreed to. I now have to go back to my previous doctor an hour away just to get a proper physical for the year. I hope the office corrects the unnecessary charges. I also hope this helps others avoid the same experience.

My first time at the new UCI Urgent health and it was excellent. Easy to get to, good parking. And…read morethe staff was friendly, fast, and top notch. My new favorite urgent care.

I came here for a minor cut. The wait was not long and the staff was friendly. I got a courtesy…read morecall the next day and followed up in two weeks to check my stitches. I called other places but they had too long of a wait. I like the convenience of this place. I was waiting to get an ultrasound done and got called that the machine broke and my appt had to be moved. I looked up urgent cares with imaging and this place does ultrasounds. I skipped the wait and hassle of a bigger imaging place and got it done here.

I tell everyone I'm lucky to have such a caring Doctor!!…read more Dr Napoli has done everything she can during covid , and it shows through her professionalism regarding my health. Her staff is competent and friendly. I felt safe and taken care of. Thank you!!!

The worst doctor I have ever experienced. Does not care about her patients and is dismissive and…read morerude.