We hired Finesse Remodeling to re-do our very tiny galley kitchen in January. After interviewing 3…read moreother contractors, we decided to go with Avi and Finesse because he showed the most enthusiasm and excitement for our project. I loved his attitude- he came in so full of joy, and never lost that joy throughout the project. You can tell he loves what he does. He was the only contractor who seemed to really hear me when I said what I had hoped for, and then he pitched his own ideas along those lines. We took almost all his ideas- which were really innovative and interesting.
He followed up with me a couple days after the estimate (the only contractor to do so), and I figured if he was that interested in the job, his company would definitely do it well- I was right. A lot of the other contractors we interviewed made us feel like the job was too small for them, but we never felt that way with Avi and his crew. He always answered our calls or texts- which is actually pretty rare in this business. He was very responsive- never shirking responsibility- and definitely willing to fix any problems that came up during the whole process.
That being said, there were a few problems. The project ended up taking about 2 weeks longer than originally estimated, and also cost quite a bit more. Some of that was just the nature of upgrading an 85 year old house (we had cloth wiring that needed to be entirely ripped out and replaced, and that process probably delayed our "simple" remodel by about 1 week.) Unfortunately, we also had some issues with the custom cabinets not being the right size, but Avi got the cabinet company to come back and make the fixes. The window sills were supposed to be made of the backsplash granite, but there was an issue with the measurements for that too, and we ended up with wooden sills instead. They still look great. This was my first experience with remodeling, and after talking to several friends who have had much worse experiences, it seems my issues were rather minor and not out of the ordinary. The most important thing is that Avi responded to and corrected all of the issues in a timely manner.
In the end, all that really matters is the finished product. And the finished kitchen is truly beautiful! Avi's team, Luis and his son, were outstanding. You could tell they take a lot of pride in what they do, and they never half-assed any part of the remodel- the floor, the replacement dry wall, the trim, the window sills, the painting- it was all done with a lot of care and pride in making it right! The whole kitchen is gorgeous now, and I am extremely happy with it. I would definitely hire Avi & the Finesse team again!! GREAT JOB!